Getting Personal Reviews 

3,934
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

This Card Company has lost all understanding of customer service and helping out..i have shopped with getting personnal for over 20 years with the odd issue but generally fab. They have destroyed a g... See more

Rated 2 out of 5 stars

Don’t waste your money on the personalised note book, I paid £7.99 plus postage, it was absolutely pathetic. Spiral bound soft back note book I could have bought for £1.00 elsewhere. The personalisati... See more

Rated 5 out of 5 stars

Grandson ordered engraved glasses as gifts for his parents' anniversary. They arrived very quickly, and we were all genuinely thrilled with them - great quality, beautiful engraving, very nicely box... See more

Rated 5 out of 5 stars

We ordered a gift for a friend of ours (can’t be specific as we haven’t actually given it yet). When it arrived there was a small spelling mistake on the personalisation. I contacted Getting Perso... See more

Company details

  1. Gift Shop

Written by the company

Welcome to GettingPersonal.co.uk; the leading online gift shop specialising in personalised gifts and cards. With over 5,000 exclusive ideas & designs to choose from, buying your gift has never been easier. Lightning Quick Personalisation, Easy Browsing, Live Preview, Secure Shopping & Fast Delivery.


Contact info

3.1

Average

TrustScore 3 out of 5

4K reviews

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3.1

All reviews

(3,934)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

Easy to order

Easy to order, item was very good. Only issue was I paid for next day delivery which didn't happen. But good experience overall.

October 7, 2024
Unprompted review
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Rated 1 out of 5 stars

Never received the items

Never received the items, paid for express delivery, your supplier never got back to your customer service advisor. It was a birthday gift. Will never order from you again.

October 8, 2024
Unprompted review
Rated 1 out of 5 stars

Really disappointed as I placed my…

Really disappointed as I placed my order for a personalised gift, received my despatch email which was followed up shortly after with a retraction email stating they didn’t deliver to my area.
Being on mainland Scotland that was a first! So sadly I’m unable to review the product itself as I never received it.

October 17, 2024
Unprompted review
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Rated 4 out of 5 stars

Good service

I was really happy with how quickly my order was processed and delivered. The frame isn't perfect, which is why I've given it 4 stars instead of 5.

October 8, 2024
Unprompted review
Rated 5 out of 5 stars

Finding a give thats personalised can…

Finding a give thats personalised can be very expensive. But you guys made it so simple and affordable. The birthday boy absolutely lived the gift. It came in good time and quality. The packaging and gift box was perfect. Thank you 😊

October 5, 2024
Unprompted review
Rated 1 out of 5 stars

I paid extra for delivery and it didn’t…

I paid extra for delivery and it didn’t arrive on time.
Ordered on Saturday to arrive on Wednesday for my wedding on Saturday- it did not arrive until either Friday or Saturday and therefore we couldn’t use it and was a waste of time and money

October 5, 2024
Unprompted review
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Rated 1 out of 5 stars

Shame I can't give zero stars..Avoid

Personalised a diary on their website which had an image my daughter had designed for her Grandad. The delivery wasn't a problem but the product was a joke. The image wasn't in the middle and took the text off making it look, well, stupid. The quality was also very poor so I emailed Getting Personal straight away. Well the response was surprisingly dismissive, apparently it was my fault I didn't read the website correctly, stating pictures and text goes on the spine too. Well I Personalised the picture to make sure it was central but apparently that isn't how they work.
My daughter was gutted and all I got was a 20% off if I re ordered but the image still won't be central. Avoid at all costs. I will never use this company again.

October 9, 2024
Unprompted review
Rated 1 out of 5 stars

BEWARE OF PERSONALISED OPTIONSAfter seeing what I thought would be a…

After seeing what I thought would be a perfect 70th Birthday present , I purchased an inscription wine box. The example shown was for a 40th presentation but I thought that would be changed to suit the customers request and to match the personalised wording which stated 70th. 3 days later I realised that this was not the case and only through several attempts to contact the live chat option, was emailed to say that the 40th inscription is mandatory and does not change even if your preference states otherwise. THIS could have been stated when my order was received SURELY and we'll be for my gift arrived so alternative measures could be taken.THANKS BUT WILL NOT BE USING THIS COMPANY AGAIN

October 4, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a engraved pint glass and…

I ordered a engraved pint glass and paid £8.99 for a Saturday delivery as we was on Holiday but needed it for the Sunday. There was a attempt to delivery on the Thurday but we was still on holiday and wasn't delivered again until the Monday. So I paid extra for nothing and they haven't even bothered to contact me or reply to emails or refund the extra I paid for a weekend delivery

September 28, 2024
Unprompted review
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Rated 5 out of 5 stars

Super plaque

First class service. Received on time, well packed and just what we ordered. Fab.
Thank you.

Will recommend & order again.

September 14, 2024
Unprompted review
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Rated 5 out of 5 stars

Highly recommend

My order of a cheeseboard is absolutely beautiful arrived as stated, better than described, such good value for money.

September 4, 2024
Unprompted review

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