GHD Repair by Fogma Ltd Reviews 

450
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company and its reliable repair services. Customers frequently praise the remarkably fast turnaround times, noting that broken hair straighteners are expertly fixed and safely shipped back to them within just a few days. People deeply appreciate the efficient communication, timely status updates, and professional advice provided throughout the entire customer service journey. Some reviewers were happy with the comprehensive checklists and clear written explanations included alongside their fully restored devices. Consumers also mention that purchasing necessary spare parts, acquiring new replacements, and selling old broken items are handled smoothly without stress.

What people talk about most

Service

Reviewers mention positive feedback about service, frequently highlighting the outstanding quality and... See more

Product

People report positive experiences with product, highlighting the incredibly fast turnaround and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Previously repaired straighteners. Failed within year offered a very reasonable repair rate (wasn't anything to do with original repair) both times quick turn around. Called for advice on Air One happ... See more

Rated 5 out of 5 stars

My straightners were 6 months out of warranty and had minimal use so was gutted when the red ring and beep started from nowhere. Found this site and was doubtful if they could’ve fixed . Well within 4... See more

Rated 5 out of 5 stars

Came across this company when wanting to find someone who could repair my GHD irons. I can highly recommend this company. I dropped my GHD’s off on Tuesday 4.11.25 and received them back by post the... See more

Rated 5 out of 5 stars

Can’t give enough praise to what these guys do. Such a great service at fantastic price. I thought my Wife’s 20+ years GHD’s had seen their last days and was apprehensive about purchasing a new pair a... See more


Company details

  1. Electronics & Technology

Written by the company

We offer GHD Hair Straightener repairs via post and also new and refurbished spare parts via our website. If you are not sure what might be wrong with your irons, then have a look at the "Repair Info" section of our website which should tell you everything you need to know!


Contact info

4.9

Excellent

TrustScore 5 out of 5

450 reviews

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4.9

All reviews

(450)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Epic - GHD Max repair

From start to finish I cannot fault this company, so quick and efficient and reasonably priced. Sent them off first class special delivery and they came back all repaired 2 days later. Epic. Would not hesitate to recommend.

July 1, 2024
Unprompted review
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Rated 5 out of 5 stars

GHD Repairs

What a brilliant service, after messaging a reply came back almost immediately, went through the process on line and paid for the repair service and posted on a Saturday morning they received the item on the Monday and after a brief email exchange in what was required the repairs were carried out and received them back on Wednesday morning fully repaired excellent service with communication, price couldn’t ask for more great service, Thank you

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Very efficient and easy. Post it off and it comes back all fixed and ready to go! For £29.99 this is a fantastic service and I’m so pleased to finally get my straighteners working again!

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

Just had my GHDs repaired

Just had my GHDs repaired.
Sent on the Friday and have received them back this morning Tuesday.
Great service and price. I would highly recommend the company which I found watching a YouTube video
Sooo !!!!!!! pleased I have not had to buy new ones

July 9, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent, fast service.

Order a couple of GHD parts online. Dispatched 2 hours later & received by free first class post next day. Amazing service at a good price.

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Second to NONE customer service!!!

I am unbelievably impressed with the service and communication received from Trevor. I sent the GHDs off on the Tuesday and they were back , repaired and beautifully and carefully packaged, with an email detailing what work was carried out, by Thursday the same week. It’s rare to receive such fantastic customer service, where there is not one single part of the transaction or service that you would change!!

Thank you again for your amazing skill and speediness, I will be recommending your services to anyone that will listen!!

Kindest regards

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

Incredible service

Incredible service! Sent them on Thurs afternoon and received them back quicker than it would have been had I ordered a brand new pair! Plus it saved mine going into landfill as well as saving me a lot of money
Highly recommend

June 10, 2024
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Rated 5 out of 5 stars

AMAZING

Huge thank you to Trevor for fixing my GHDs!!

If I'm being honest, repair wasn't something I was considering. After mine started randomly faulting, I had just assumed I would just need to buy new ones and was checking the costs of a new pair when I came across the repair service website by accident. I started researching as I didn't want to waste more money if it wasn't a reliable fix as mine sadly wasn't as simple as they just 'broke' - there were two different faults happening and the issue was intermittent, working in my own home but refusing to cooperate in others (I travel between locations). The reviews spoke for themselves so I decided to trust the process and give it a go.

The turnaround was amazingly fast - I posted them Tuesday evening, they received Thursday morning. They were fixed immediately after receipt and returned that afternoon, which I then received back on Friday morning.

So impressed with the service and would recommend to everyone.

April 30, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. My hairdryer was blowing out cold air. As I live local I was able to drop it off and pick back up in the same afternoon fully working. Will definitely recommend and certainly cheaper than buying a new one.

June 2, 2024
Unprompted review
Rated 5 out of 5 stars

Win all round in my book!

Very happy with the service.
My GHDs died when using them so I looked online about repairing and had the repair-replace debate. The key for me was sustainability - it is much better to repair rather than replace and I am so glad I did. I found GHD repair online, checked out their reviews and the service was exactly as described. I shipped them on Monday afternoon, and on Friday morning I have them back all repaired, PAT tested, and ready to use.
I have MK5 gold straighteners and highly recommend you use GHD repair if yours are looking to be on the way out. It is both financially and environmentally friendly, plus you get to support a small business. Win all round in my book!

May 17, 2024
Unprompted review
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Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Could see potential spare part to fit on website, but had small concern it might not be compatible. Trevor replied to my email enquiry within a couple of hours, helping me to verify the part would fit.
Commendable ... but, since the part only retails at £10, a most impressive service. THANKS. Brilliant.

May 13, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Honest Service

Really helpful honest service with option to supply parts only or full repair.
Excellent turnaround time.
Over the years I've used a few times and can thoroughly recommend

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Simply The Best

What a service, I posted my wife's Straighteners on the Monday and I got them back on the Wednesday. What an amazing turn around and while this was all happening I had constant email updates. Extremely professional 100% Recommend this company. And fully refurbished like new.

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

Fantastic service - straightforward process, efficient service and fixed my straighteners, I couldn't ask for more! Honestly I was dubious about paying and then sending my straighteners off...but a friend had used the service and recommended it to me and I'm so pleased they did, it saved me a fortune! Thank you so much!

April 19, 2024
Unprompted review
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Rated 5 out of 5 stars

Posted Thursday

Posted Thursday. Returned by post Saturday. Serviced and repaired. Excellent service. 10 out of 10.

April 20, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Absolutely brilliant service. Straighteners posted for repair Thursday received repaired on Saturday 20.04.24. Second time I’ve had a repair done by this company. Wouldn’t use anybody else and saved a fortune by not having to buy new ones. Thank you

April 19, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service on my wife’s GHD platinum + straighteners.

Posted Wednesday, repaired Thursday, received in full working order on Friday. Cannot recommend this company highly enough.

April 19, 2024
Unprompted review

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