Gibbs Gillespie Reviews 

Today I present to you the two stars who are trying at all costs to steal you.
1.Richard Frost - Head of Lettings GerrardsCross
2.Jesseka Yeardley - Property Manager
If I were to give money to the agency I would be desperate every day, phone calls or emails, if I have to take money, it only matters and only interests no one, yesterday Mr. Richard gave me a lesson in professionalism, there is no professionalism, he explained to me that I do not have to take anything after I sent him the conversation with Jesseka he said to send him an account number to give me the money. I do not need any more money, please transfer the amount equally to the two managers as a reward from me for the professionalism they have shown. I just want to draw the attention of future clients to know in advance what vile and fraudulent people they are going to deal with. I am incredibly glad that I got rid of this miserable agency, I will not recommend it to anyone and also whenever I have the opportunity I will tell you in disgust about the experience I had with this agency.

Move Manager service was shambolic/non-existent. Had to chase absolutely every request. Important information not passed to us and our buyers. Raised a complaint - and the "investigation" was focused on denial, not addressing the systemic issue. Off to the Ombudsman now. Avoid!

We listed our property with Gibbs Gillespie at the start of June, and the experience has been nothing short of disappointing.

In nearly four months, we’ve only had one viewing. There’s been no communication, no feedback, and absolutely no proactive effort to sell the property — even after we agreed to a price reduction that they recommended.

Trying to get updates is impossible. Calls aren’t returned, staff hang up after putting you on hold, and there’s zero accountability. It genuinely feels like they have no interest in selling our home or offering even basic customer service.

We’ve now decided to take the property off the market completely because of their terrible service and lack of professionalism. Would not recommend Gibbs Gillespie to anyone looking for a responsive or trustworthy estate agent.

Why, oh why am I paying these people??

Items left by previous tenant not removed. I was not made aware that remedial works should be done before letting. Gibbs supposedly visited the property, so should have high lighted these issues. Refusing to liaise with the housing association that owns the building.

It seems to me that they just want money for doing nothing 🤷‍♀️.

Once this let is over, I will be taking my business elsewhere.

We had a positive experience buying our first home thanks to the Gibbs Gillespie Ealing team. Leah managed our purchase end to end, from offer acceptance through to completion, and was incredibly proactive, a great communicator, and truly went above and beyond to keep things moving smoothly. Irene, Rohan and Luke also supported us at different stages, so we always had a point of contact and felt confident we were being looked after. Our purchase was complex and took much longer than expected with multiple stakeholders involved, but the whole team made the process so much easier than it could have been. Highly recommend!

We were delighted with the support we got from Thomas O'Leary at Gibbs Gillespie. Thomas has wonderful interpersonal and professional skills and ensured that he got great outcomes not only for us as the seller but also for the buyer. He was extremely responsive, reassuring and made the whole process smooth and efficient. I cannot recommend Thomas more highly, he is clearly an asset to Gibbs Gillespie. A shout out also for Mateusz and Rebecca and all the team at Gibbs who are very gifted at what they do.

From the start Gibbs-Gillespie dealt with my sale in a calm, professional and very friendly way. The agent assigned to me set out their terms and talked me through the process with no pressure to choose them. I felt able to call to ask questions when I needed to. The agent also visited me at home to help me with online matters that I found difficult. Everything was done to make the process as easy as possible for me. I would definitely recommend them.

⭐️⭐️⭐️⭐️⭐️ Had a great experience with Gibbs Gillespie - Brentford. Big shoutout to Jasmine Sian—she was super professional, always available, and really helpful throughout the whole process. From finding the place to moving in, she made everything smooth and stress-free. Highly recommend!

Aqib in the Stanmore office helped sell my elderly parents house, he was patient and caring at all times and helped make the process go as smoothly as possible. I have no hesitating in recommending his services for anyone trying to sell their house!

Can't say enough in praise of Aqib. Commenting as a buyer rather than a seller, Aqib went above and beyond including working out of hours to provide help and support from offer through to completion and beyond. His calm, professional, proactive yet approachable and fair manner helps instil trust in him. Thanks Aqib

Zahab was very accommodating and very informative. He also gave me other properties to consider as an option. Highly recommended.

What an outstanding experience once again with William and his team at the Northwood branch! They’ve now completed a hat-trick by successfully selling three of our family homes from the same area—each time with the same dedication and professionalism.

From start to finish, their care, attention, and constant reassurance made the whole process stress-free. They always kept our needs at the heart of everything they did, and we couldn’t be more grateful.

I wouldn’t hesitate to recommend Will and the Northwood team to anyone looking to sell their home—they truly go above and beyond.

Thomas, from the Stanmore office, did a great job on the sale of my house. Always kind and considerate and very good at communicating with helpful advice. Always felt he was on top of things. Thank you very much.

A brilliant service from Suhur, after many changes in the Gibbs team and some issues, we have found a lot of stability and an always willing-to-help attitude from Suhur

thanks Gibbs

Charlotte and her team at the Gerrard’s Cross lettings agency have been truly wonderful to work with… Charlotte called us personally to work through several issues in the home that we have rented. She even offered to come over and help us in person. We are grateful she is a part of the group working with us in our rental property as the time and attention she has given us has been so helpful… We would love to work with Charlotte again in the future!

It was a pleasure dealing with Aqib and Rebekah. We were impressed with the professionalism, advice and effort from them during the time they acted for us.

Richard and the Lettings team at Gerrards Cross are amazing! Highly recommend if you’re looking for a rental property or looking to rent out your property.

However, I want to give a special mention to Charlotte Statham though, who is exceptional, highly professional, incredibly knowledgeable, great at her job and more than that she really cares! She helped me through a letting problem caused by a very personal crisis and did this with a lot of kindness, great communication and was incredibly professional throughout. If you have the fortune to have Charlotte support you with your letting experience you will be very lucky indeed!

Well done to all the Gibbs Gillespie Lettings Team, keep doing what you’re doing!

We recently had a house viewing with Harry, and it was a truly positive experience. As first-time buyers and international clients, we had many uncertainties, but Harry explained everything clearly and patiently. He quickly understood what we were really looking for and offered thoughtful recommendations that helped us a lot.

We've attended many viewings before with other agents, but this one stood out. Harry made the process feel more personal and supportive. We highly recommend him not only for his professionalism but also for the genuine care and insight.

I'm in a process of buying a property from Gibbs Pinner, before finalising the property i had 3 viewings and after confirming the property due to the nature of extensive renovation i had 3 viewings with contractors. In total 6 viewings in matter of 4 months amd last 3 viewings in 4 weeks span.
I need to do home inspection survey along with one or two contractors, however i have been told by their manager Thomas Carol and one of the agent Oshin, they will not allow viewing or only one where i can bring every one which is not possible or fair. To be honest It's not pleasant, I feel like cancelling the deal.

We had a lot of help especially from Rebecca who didn't mind letting us see the flat we have bought many times