Nice to be able to send customized gift cards to people. Would be really great if we could send to multiple addresses in a single order instead of doing individual purchases. But overall - pretty easy... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The directions given for sending the gift card were easy to follow. I just wish I could have added 2 phone numbers so my sister and brother in law could receive the message at the same time
Company replied
Giftcards.com was easy to navigate to purchase and text a virtual Visa Card gift to our son & daughter-in-law for their anniversary. We live in New York, and they live in North Carolina, so this is a... See more
Company replied
Quick, easy to navigate and I love that after adding a bunch of cards to my cart I can personalize each one before sending. There's a great variety of options for card, I especially like that some can... See more
Company replied
Company details
Written by the company
Since 2002, Giftcards.com® has been America's longest-running trusted online gift card destination with over $2 Billion in gift card sales, backed by over 16,000 verified reviews, the Gift Safe Pledge, and 450+ brands including Visa®, Mastercard®, One4all®, all available for fast and secure delivery.
Contact info
6220 Stoneridge Mall Rd, 94588, Pleasanton, United States
- 8779443822
- customerservice@bhnetwork.com
- www.giftcards.com
3.6
Average
16K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Giftcards.com
Dear Barbara,
Thank you for your wonderful review and 5-star rating. We have read your feedback and are thrilled to know that you are happy with your card and had a positive experience with our service. Your kind words mean a great deal to us, and we truly appreciate your support. We look forward to serving you again in the future.
Warm regards,
Josh R.
Giftcards.com
Easy ordering
Easy ordering, delivered on specified time, no processing fees. What more could you want? Not a paypal portal like Giftly which is awful. Will use Giftcards.com again I only wish you had Dicks sporting goods available on it.
June 15, 2026
Unprompted review
Reply from Giftcards.com
Hello,
Thank you for taking the time to share such detailed feedback. We have read your review and are delighted to know that you found the ordering process easy, received your gift card on time, and appreciated the absence of processing fees. It is especially rewarding to know that your experience stood out positively and that you plan to use Giftcards.com again. We also appreciate your suggestion regarding Dick's Sporting Goods and will make sure your feedback is shared with the appropriate team. Thank you for your support, and we look forward to serving you again in the future.
Warm regards,
Josh R.
Giftcards.com
Reply from Giftcards.com
Hello there,
We're sorry about the trouble you experienced using your cards. We'd like the opportunity to help get this resolved. Please check for an email from noreply.notifications@trustpilot.com, as we've reached out to gather some additional information needed to investigate and assist you further. We look forward to helping you.
Regards,
Maurice V.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 07/08/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(877) 944-3822; our team will help you.
Maurice V.
Giftcards.com
Was able to buy giftcards for all my…
Was able to buy giftcards for all my grandchildren quick and easy. Thanks for making this an easy experience.
July 3, 2026
Unprompted review
Reply from Giftcards.com
Hello Sherry,
Thank you for the fantastic 5-star review! We're delighted to hear that purchasing gift cards for all your grandchildren was quick and easy. Making the experience simple and convenient for our customers is exactly what we strive for, and we're so glad we could help make your gift-giving effortless. Thank you for choosing Giftcards.com, and we hope to serve you again in the future!
Regards,
Maurice V.
Giftcards.com
Reply from Giftcards.com
Hello Alex,
Thank you so much for your 5-star review! We're thrilled to hear that you found Giftcards.com easy to use and that you enjoyed the discounts available. Providing a simple, convenient shopping experience and great value for our customers is always our goal. We truly appreciate your support and look forward to helping you save on more gift cards in the future!
Regards,
Maurice V.
Giftcards.com
Everything was super simple and the…
Everything was super simple and the delivery to my recipient was within 5 minutes. I would recommend.
July 3, 2026
Unprompted review
Reply from Giftcards.com
Hi Thomas,
Thank you for the fantastic 5-star review! We're delighted to hear that your experience was simple and seamless, and that your recipient received their gift card so quickly. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your feedback. Thank you for choosing Giftcards.com, and we look forward to serving you again in the future!
Regards,
Maurice V.
Giftcards.com
My brother sent me a gift card for my…
I am updating my review of gift cards.com. I was sent a new email a day after the first one and it worked perfectly. I also got a quick response from gifcards.com which I appreciate. I am updating stars to 4 because of the very quick response. I would give 5, however it was still a cumbersome process.
My brother sent me a gift card for my anniversary. I followed every instruction and even opened an account with giftcards.com. I kept getting an error message. I did see something that said it might not be active for 24 hours. How very disappointing. One shouldn’t have to work so hard to redeem a gift. I’m still not sure whether someone fixed something or if another working link is sent 24 hours after the first one. Ideally when a notice and link are sent, it should work immediately.
July 1, 2026
Unprompted review
Reply from Giftcards.com
Hello Phylis,
We're sorry to hear about your experience and understand how frustrating it must be to have trouble redeeming an anniversary gift. We would like the opportunity to look into this further and help get the issue resolved. Please check for an email from noreply.notifications@trustpilot.com, as we have reached out to gather some information needed to assist you further. We appreciate your feedback and look forward to helping you.
Regards,
Maurice V.
Giftcards.com
Easy to check out
Easy to check out. Love the field for a message. Quick Delivery on e gift cards.
July 2, 2026
Unprompted review
Reply from Giftcards.com
Hello Edna,
Thank you for the 5-star review! We're so glad to hear that you found the checkout process easy and enjoyed being able to add a personal message to your eGift card. It's also great to know that the quick delivery met your expectations. We truly appreciate your feedback and thank you for choosing Giftcards.com for your gifting needs!
Regards,
Maurice V.
Giftcards.com
The ease of service.
February 7, 2026
Unprompted review
Reply from Giftcards.com
Hello Deniz,
Thank you for your 5-star review! We're so glad to hear that you found our service easy to use. Providing a simple and seamless experience is very important to us, and it's wonderful to know we met your expectations. We appreciate your support and thank you for choosing Giftcards.com!
Regards,
Maurice V.
Giftcards.com
Reply from Giftcards.com
Hi there,
Thank you for your 5-star review! We're delighted to hear that you found Giftcards.com very easy to use. Providing a simple and convenient experience for our customers is one of our top priorities, and we're glad we could meet your expectations. We appreciate your support and look forward to serving you again in the future!
Regards,
Maurice V.
Giftcards.com
Fast and easy plus super quick to order…
Fast and easy plus super quick to order the gift card.
June 2, 2026
Unprompted review
Reply from Giftcards.com
Hello,
Thank you for your 5-star review! We are thrilled to read that you found the ordering process fast, easy, and convenient. We know how important a smooth purchasing experience is, and we are glad that ordering your gift card was quick and hassle-free. We appreciate your feedback and thank you for choosing Giftcards.com. We look forward to assisting you again soon.
Warm regards,
Josh R.
Giftcards.com
They always have a wonderful selection…
They always have a wonderful selection of giftcards and I love the quick delivery.
July 2, 2026
Unprompted review
Reply from Giftcards.com
Dear Crystapher,
Thank you for your 5-star review! We truly appreciate you taking the time to share your experience. We are delighted to read that you enjoy our wide selection of gift cards and that our quick delivery continues to meet your expectations. Providing a convenient and reliable experience is important to us, and we appreciate your support. Thank you for choosing Giftcards.com, and we look forward to serving you again in the future.
Warm regards,
Josh R.
Giftcards.com
I bought a $50 gift card and never…
I bought a $50 gift card and never received it. Customer service was no help.
June 30, 2026
Unprompted review
Reply from Giftcards.com
Dear Amanda,
Thank you for sharing your feedback. We are sorry to read that you purchased a $50 gift card and did not receive it, and that our customer service team did not provide the assistance you expected. We would like the opportunity to investigate this further and help resolve the issue. Please check for an email from noreply.notifications@trustpilot.com and reply with the requested information so we can locate your order and assist you further. We appreciate the chance to make this right.
Warm regards,
Josh R.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 07/05/2026:**
Hello Amanda, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Warm regards,
Josh R.
Giftcards.com
Reply from Giftcards.com
Dear Romano,
Thank you for your 5-star review! We’re pleased to read that you enjoyed our selection of gift cards and found the ordering process easy. We work hard to offer a variety of options while keeping the experience convenient and user-friendly, so it’s great to know we met your expectations. We appreciate your feedback and thank you for choosing Giftcards.com.
Warm regards,
Josh R.
Giftcards.com
Fast an easy guidance
January 6, 2026
Unprompted review
Reply from Giftcards.com
Dear Ethan,
Thank you for your 5-star review! We’re delighted to read that you found the process fast and the guidance easy to follow. Providing a simple and seamless experience is always our goal, and it’s wonderful to know that was reflected in your experience. We appreciate your support and thank you for choosing Giftcards.com.
Warm regards,
Josh R.
Giftcards.com
Great for pizza!
January 7, 2026
Unprompted review
Reply from Giftcards.com
Hi Curtis,
Thank you for the 4-star review! We're glad to hear your Giftcards.com card was great for pizza and helped make your meal even more enjoyable. We appreciate you taking the time to share your experience, and we look forward to serving you again in the future!
Regards,
Maurice V.
Giftcards.com
Trusted & Reliable
This has been a trusted, reliable source for providing participation incentives to my research participants!!
July 1, 2026
Unprompted review
Reply from Giftcards.com
Hi there,
Thank you so much for your wonderful review! We’re delighted to hear that Giftcards.com has been a trusted and reliable source for rewarding your research participants. Providing a seamless and dependable experience is our goal, and it means a lot to know we’ve been able to support your incentive program. We truly appreciate your trust and look forward to serving you again in the future!
Regards,
Maurice V.
Giftcards.com
Easy bulk gift card purchase for…
Easy bulk gift card purchase for employees! No fuss!
July 1, 2026
Unprompted review
Reply from Giftcards.com
Hello Ariene,
Thank you for your 5-star review! We're delighted to hear that your bulk gift card purchase for employees was easy and hassle-free. Providing a simple and efficient experience for our business customers is what we strive for, and we're glad we could meet your expectations. We truly appreciate your feedback and thank you for choosing Giftcards.com for your employee gifting needs!
Regards,
Maurice V.
Giftcards.com
It's a scam
It's a scam. I paid for a gift card. I verified the payment with my bank.
9728-22949670-5245 emails in profile as requested.
Zero product but a full charge. It's a SCAM!
July 1, 2026
Unprompted review
Reply from Giftcards.com
Hello Justin,
We're sorry to hear about your experience and understand how frustrating this must be. We'd like to help investigate this matter and work toward a resolution. Please check for an email from noreply.notifications@trustpilot.com, as we have requested additional information needed to review your order and assist you further. Once we receive the requested details, our team will be happy to look into this for you. Thank you.
Regards,
Maurice V.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 07/07/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(877) 944-3822; our team will help you.
Maurice V.
Giftcards.com
Reply from Giftcards.com
Dear Braden,
Thank you for your 5-star review. We’re pleased to read that your experience was super simple and that you found Giftcards.com to be a good way to give gifts. Providing an easy and convenient gifting experience is what we strive for, and we truly appreciate you taking the time to share your feedback. Thank you for your support, and we hope to help with your future gifting needs.
Warm regards,
Josh R.
Giftcards.com
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