Nice to be able to send customized gift cards to people. Would be really great if we could send to multiple addresses in a single order instead of doing individual purchases. But overall - pretty easy... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The directions given for sending the gift card were easy to follow. I just wish I could have added 2 phone numbers so my sister and brother in law could receive the message at the same time
Company replied
Giftcards.com was easy to navigate to purchase and text a virtual Visa Card gift to our son & daughter-in-law for their anniversary. We live in New York, and they live in North Carolina, so this is a... See more
Company replied
Quick, easy to navigate and I love that after adding a bunch of cards to my cart I can personalize each one before sending. There's a great variety of options for card, I especially like that some can... See more
Company replied
Company details
Written by the company
Since 2002, Giftcards.com® has been America's longest-running trusted online gift card destination with over $2 Billion in gift card sales, backed by over 16,000 verified reviews, the Gift Safe Pledge, and 450+ brands including Visa®, Mastercard®, One4all®, all available for fast and secure delivery.
Contact info
6220 Stoneridge Mall Rd, 94588, Pleasanton, United States
- 8779443822
- customerservice@bhnetwork.com
- www.giftcards.com
3.6
Average
16K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Giftcards.com
Dear Romano,
Thank you for your 5-star review! We’re pleased to read that you enjoyed our selection of gift cards and found the ordering process easy. We work hard to offer a variety of options while keeping the experience convenient and user-friendly, so it’s great to know we met your expectations. We appreciate your feedback and thank you for choosing Giftcards.com.
Warm regards,
Josh R.
Giftcards.com
Fast an easy guidance
January 6, 2026
Unprompted review
Reply from Giftcards.com
Dear Ethan,
Thank you for your 5-star review! We’re delighted to read that you found the process fast and the guidance easy to follow. Providing a simple and seamless experience is always our goal, and it’s wonderful to know that was reflected in your experience. We appreciate your support and thank you for choosing Giftcards.com.
Warm regards,
Josh R.
Giftcards.com
Great for pizza!
January 7, 2026
Unprompted review
Reply from Giftcards.com
Hi Curtis,
Thank you for the 4-star review! We're glad to hear your Giftcards.com card was great for pizza and helped make your meal even more enjoyable. We appreciate you taking the time to share your experience, and we look forward to serving you again in the future!
Regards,
Maurice V.
Giftcards.com
Trusted & Reliable
This has been a trusted, reliable source for providing participation incentives to my research participants!!
July 1, 2026
Unprompted review
Reply from Giftcards.com
Hi there,
Thank you so much for your wonderful review! We’re delighted to hear that Giftcards.com has been a trusted and reliable source for rewarding your research participants. Providing a seamless and dependable experience is our goal, and it means a lot to know we’ve been able to support your incentive program. We truly appreciate your trust and look forward to serving you again in the future!
Regards,
Maurice V.
Giftcards.com
Easy bulk gift card purchase for…
Easy bulk gift card purchase for employees! No fuss!
July 1, 2026
Unprompted review
Reply from Giftcards.com
Hello Ariene,
Thank you for your 5-star review! We're delighted to hear that your bulk gift card purchase for employees was easy and hassle-free. Providing a simple and efficient experience for our business customers is what we strive for, and we're glad we could meet your expectations. We truly appreciate your feedback and thank you for choosing Giftcards.com for your employee gifting needs!
Regards,
Maurice V.
Giftcards.com
It's a scam
It's a scam. I paid for a gift card. I verified the payment with my bank.
9728-22949670-5245 emails in profile as requested.
Zero product but a full charge. It's a SCAM!
July 1, 2026
Unprompted review
Reply from Giftcards.com
Hello Justin,
We're sorry to hear about your experience and understand how frustrating this must be. We'd like to help investigate this matter and work toward a resolution. Please check for an email from noreply.notifications@trustpilot.com, as we have requested additional information needed to review your order and assist you further. Once we receive the requested details, our team will be happy to look into this for you. Thank you.
Regards,
Maurice V.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 07/07/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(877) 944-3822; our team will help you.
Maurice V.
Giftcards.com
Reply from Giftcards.com
Dear Braden,
Thank you for your 5-star review. We’re pleased to read that your experience was super simple and that you found Giftcards.com to be a good way to give gifts. Providing an easy and convenient gifting experience is what we strive for, and we truly appreciate you taking the time to share your feedback. Thank you for your support, and we hope to help with your future gifting needs.
Warm regards,
Josh R.
Giftcards.com
Repeat customer!
This review is after several gift card purchases. I have never experienced any issue for myself or as gifts by digital texts or emails. I will continue to use this site.
June 30, 2026
Unprompted review
Reply from Giftcards.com
Dear Natalie,
Thank you for taking the time to share your experience and for choosing Giftcards.com for several gift card purchases. We’re delighted to read that your digital gift cards, whether sent by text or email and used personally or as gifts, have consistently worked smoothly without any issues. Knowing that our service has provided a reliable and convenient experience means a great deal to us, and we truly appreciate your continued trust and support. We look forward to serving you again in the future.
Warm regards,
Josh R.
Giftcards.com
Easy breezy purchase on Giftcards,com…
Easy breezy purchase on Giftcards,com website with a surprising coupon code as well!
June 30, 2026
Unprompted review
Reply from Giftcards.com
Hello Lea,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear your purchase experience was easy and seamless, and that you were pleasantly surprised by a coupon code. Providing a smooth checkout and great value is exactly what we aim for, so your feedback truly means a lot to us. If you ever need assistance or have any questions in the future, we’ll be more than happy to help. Enjoy your gift card and thanks again for choosing Giftcards.com!
Regards,
Maurice V.
Giftcards.com
MINUS (-) 5 Star for giftcards.com (NEVER EVER AGAIN!!!)
I would give giftcards.com minus (-) 5 stars if I could. It's the very worst of the very worst online shop I've ever encountered since the rise of the internet. My AirBnB giftcard purchase was pending for 4 days. I contacted their customer service and they created tickets but have never resolved the issue (if there was ever an issue at all). My vacation was in jeopardy because of their unprofessionalism, incapaibility, tardiness and stupid process! Highly NOT recommended!!! Stay away from giftcards.com as far far away as you can!
June 26, 2026
Unprompted review
Reply from Giftcards.com
Hello there,
We're truly sorry to hear about your experience and the frustration this situation caused, especially with your upcoming vacation. This is certainly not the level of service we aim to provide, and we would like the opportunity to make this right. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to securely gather your information so we can further investigate and assist you. We appreciate your feedback and are here to help get this resolved as quickly as possible.
Regards,
Maurice V.
Giftcards.com
Your website was very easy to…
Your website was very easy to understand and explained everything perfectly.
June 30, 2026
Unprompted review
Reply from Giftcards.com
Dear Deedee,
Thank you for your wonderful review. We have read your feedback and are delighted to know that you found our website easy to understand and that the information provided explained everything clearly. Creating a simple, straightforward, and user-friendly experience is very important to us, so it is rewarding to know we met your expectations. We truly appreciate your support and thank you for choosing Giftcards.com.
Warm regards,
Josh R.
Giftcards.com
Reply from Giftcards.com
Hi Genny,
Thank you so much for your kind words and 5-star rating! We’re thrilled to hear that you had an amazing experience and that everything was delivered quickly. Providing fast and reliable service is very important to us, and it’s great to know we met your expectations. If there’s ever anything else we can assist you with, please don’t hesitate to reach out, we’re always here to help!
Regards,
Maurice V.
Giftcards.com
Truly a fast and easy experience with…
Truly a fast and easy experience with giftcards.com. best way to shop for gift cards in my opinion.
June 29, 2026
Unprompted review
Reply from Giftcards.com
Dear Reuben,
Thank you for your wonderful review. We have read your feedback and are thrilled to know that you found Giftcards.com to be fast, easy, and a great way to shop for gift cards. Providing a smooth and convenient experience for our customers is one of our top priorities, so it is rewarding to know we met your expectations. We sincerely appreciate your recommendation and look forward to serving you again in the future.
Warm regards,
Josh R.
Giftcards.com
I got a giftcard from Costco I use it…
I got a giftcard from Costco I use it for purchase in Costco it safe me money I didn't have thank u Costco.
June 28, 2026
Unprompted review
Reply from Giftcards.com
Dear Priscilla,
Thank you for taking the time to share your experience. We have read your comments and are delighted to know that your Costco gift card helped you make a purchase when you needed it and provided extra value along the way. Knowing that your gift card experience was useful, convenient, and beneficial is exactly what we strive for. We truly appreciate your support and thank you for choosing Giftcards.com.
Warm regards,
Josh R.
Giftcards.com
Reply from Giftcards.com
Dear Mary,
Thank you for your kind review and for highlighting the clarity of our directions—we are glad to read that you found them easy to follow. We know how important clear guidance is when completing a purchase or using our products, and we’re happy that your experience reflected that. We appreciate your support and look forward to continuing to provide simple and straightforward experiences every time you visit Giftcards.com.
Warm regards,
Josh R.
Giftcards.com
Reply from Giftcards.com
Hello,
We truly appreciate you taking the time to share your positive feedback, and we are so pleased to read that you found the checkout process quick and easy while also having a good selection of products available. We know how important a smooth and efficient experience is when purchasing gift cards, and it’s great to know that everything met your expectations from start to finish. Thank you for choosing Giftcards.com—we look forward to providing you with the same convenient experience again in the future.
Warm regards,
Josh R.
Giftcards.com
Reply from Giftcards.com
Dear Daniela,
Thank you for taking the time to leave such a wonderful review. We truly appreciate your kind words and are glad to know that your order arrived on time and that our communication met your expectations. It’s great to read that you had a positive experience with our service, as we strive to make every interaction smooth and reliable. We’re grateful for your support and look forward to serving you again in the future!
Warm regards,
Josh R.
Giftcards.com
easy and quick way to gift your loved…
easy and quick way to gift your loved ones and friends
June 27, 2026
Unprompted review
Reply from Giftcards.com
Hello Mary,
Thank you so much for your kind words and 5-star review! We’re thrilled to hear that you found our service easy and quick for gifting your loved ones and friends, as that’s exactly the experience we aim to provide. We truly appreciate you taking the time to share your feedback and support, and we look forward to helping you with many more convenient gifting moments in the future!
Regards,
Maurice V.
Giftcards.com
Excellent way to send gift cards
Excellent way to send gift cards. I've been looking for a safe, reliable way to send friends and family gift cards and found it with Giftcards.com.
Easy to create a gift card and delivery was very fast.
I recommend highly !
June 27, 2026
Unprompted review
Reply from Giftcards.com
Hello Bill,
Thank you so much for your wonderful feedback and for the 5-star rating! We’re truly glad to hear that you found Giftcards.com to be a safe, reliable, and easy way to send gift cards to your friends and family. It’s great to know that the creation process was simple and that the delivery met your expectations. Your recommendation means a lot to us, and we’re always here if you ever need assistance or have any questions. We appreciate you choosing Giftcards.com!
Regards,
Maurice V.
Giftcards.com
It was simple.
May 30, 2026
Unprompted review
Reply from Giftcards.com
Hello Jean,
Thank you so much for your kind 5-star review! We are thrilled to hear that your experience was simple and easy, as that is exactly what we strive for. If you ever need any assistance or have questions in the future, we will be more than happy to help. We truly appreciate your support and look forward to serving you again!
Regards,
Maurice V.
Giftcards.com
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