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GiftRound Reviews 389

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 342 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the platform incredibly easy to use and navigate, making the process of organizing collections and sharing links straightforward and efficient. Many appreciate the control features, such as choosing when to end a collection and the flexibility of gift card options, ensuring that 100% of donations go to the recipient. The customer service team receives high praise for being helpful, responsive, and resolving issues quickly, often going above and beyond to assist users. However, some people encountered problems with the donation process, finding it less user-friendly, and a few were disappointed with the handling of their FlexCard. There were also occasional mentions of issues with printing card PDFs and a desire for more font and color options for messages, as well as a preference for the previous gift options that allowed splitting totals for various items.

What people talk about most

User experience

Clients share positive opinions on user experience, frequently describing it as easy, simple, and intuitive... See more

Product

Customers consistently note positive experiences with the product, praising its ease of use for setting up... See more

Website

Reviewers highlight positive aspects of website, consistently praising its ease of use, clean design, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness and efficiency in resolving... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting polite, clear, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found it really easy to use and navigate and was able to organise the collection in record time. It was great having the controls on it such as choosing when to end the collection and being able to... See more

Company replied

Rated 5 out of 5 stars

This is a great idea especially now that most office staff are hybrid workers. Using GiftRound it shows colleagues that even though you don't see them as much as before you still remember the big date... See more

Company replied

Rated 5 out of 5 stars

Online only - super easy to use 100% of donations are available through a massive range of vouchers, and you can choose different vouchers, you don't have to spend them all on one thing. Used them a l... See more

Company replied

Rated 5 out of 5 stars

Easy to use website, clear instructions, good help pages but the real clincher is the customer service. When we ran into a problem (created by the voucher recipient rather than the giftround people),... See more

Company replied


Company details

  1. Payment Service
  2. Gift Shop
  3. Greeting Card Shop

About GiftRound

Written by the company

All gift, no fees. Just simple, fair, joyful group gifting with GiftRound.

Organising a group gift used to mean chasing people for cash, juggling bank details and trying to keep track of who’d contributed. GiftRound was created to change that. We’re a UK-based online platform that makes it easy for friends, families, colleagues and school communities to come together, collect for a gift and celebrate someone special – without any of the hassle.

With GiftRound, you can set up a collection in minutes, share a secure link and watch the messages and contributions roll in. Contributors don’t need an account or an app – they can chip in quickly, leave a personal message and even add a photo or GIF, all in a few clicks. Every collection includes a free online group card that can be downloaded as a PDF, so the recipient can keep all those kind words forever.

When it’s time to spend the collection, the recipient receives a GiftRound FlexCard which can be used at 95+ well-loved UK retailers, including M&S, John Lewis, Currys and more. And when we say free, we really mean it: there are no set-up charges, no transaction fees and no sneaky “service” tips. Every penny goes to the person you’re celebrating. GiftRound is funded through small commissions from retail partners – never from your generosity.

Whether you’re organising a retirement gift, a teacher thank you, a new baby collection or a big team send-off, GiftRound helps you celebrate together and show you care – with zero hassle and all heart.

Visit GiftRound.com

Simple, fair, joyful group gifting.

Written by the company

No fees. No faff. Just a beautiful way to celebrate together and show you care.
Why would you ever pay a fee for a group collection for a gift?

Our Core Promise

All Gift No Fees - ever

Our promise: every penny goes to your recipient. No fees. No deductions. No hidden charges. Ever.

Contact info

Free & easy group gifts

100% free to use, no fees no faff. Every penny goes towards your gift

4.7

Excellent

TrustScore 4.5 out of 5

389 reviews

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This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

It was great from start to finish

It was great from start to finish, one of the easiest apps ever used.

January 31, 2026
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Reply from GiftRound

Thanks so much for your lovely five star review!

We’re really glad GiftRound felt easy from start to finish - that’s exactly what we aim for. While a lot of platforms promise simplicity, we work closely with a brilliant team of designers and developers to make sure the experience genuinely stays clear and uncluttered all the way through a GiftRound, without overwhelming people with too many choices.

Your feedback really did make our team smile, and we’ve shared and celebrated it together thank you for taking the time to let us know and to encourage us.

Claire
GiftRound

Rated 5 out of 5 stars
GiftRound logo

Reply from GiftRound

Thanks so much for your review!

We’re really pleased to hear GiftRound was easy to use and, most importantly, well received. Knowing that recipients enjoy opening their FlexCard alongside all the lovely messages from the group is one of our favourite moments, to us it’s what group gifting is all about.

And by keeping GiftRound completely fee-free, we can make sure everyone involved, from contributors to the recipient, has something to smile about when group gifting with GiftRound.

Thanks again for sharing your feedback,

Claire
GiftRound

Rated 5 out of 5 stars

Simple and straightforward

Simple and straightforward, 100% contributions and seamless process.

January 29, 2026
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Reply from GiftRound

Thanks so much for your review!

We’re really pleased you found GiftRound simple and straightforward with a seamless process.

Making sure 100% of contributions go to the gift is one of the values most important to us we know it’s what helps group gifts truly feel good for everyone involved.

Thanks again for taking the time to share your experience.
Claire
GiftRound

Rated 5 out of 5 stars

Very simple and straight forward to…

Very simple and straight forward to use, lovely platform especially the comment section that I was able to print off/download as PDF.

January 30, 2026
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Reply from GiftRound

Thanks so much for your lovely five star review!

We’re really pleased you found GiftRound simple and straightforward to use. The comments section and PDF download are features that mean a great deal to our team: we wanted to make sure the messages and memories are just as special as the gift itself and something that can be kept and looked back on. It’s wonderful to hear that worked well for you.

Thanks again for taking the time to share your feedback.

Claire
GiftRound

Rated 5 out of 5 stars

Simple and easy to use

Simple and easy to use. All worked exceptionally well.

January 30, 2026
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Reply from GiftRound

Thanks so much for your review! We’re really pleased you found GiftRound simple and easy to use and that everything worked in the way you needed it to.
Thanks again for sharing your feedback, it really makes our team smile.

Claire
GiftRound

Rated 5 out of 5 stars

Very easy

Very easy to set up and convert to gift card at the end, good number of reminders towards the close

January 29, 2026
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Reply from GiftRound

Thanks so much for your five star review!

We’re really glad you found GiftRound easy to set up and that converting to a gift card at the end worked smoothly.

We design the GiftRound experience with organisers in mind, to help lighten the load when it comes to group gifting, so it’s great to hear the reminders helped with that too.

Thanks again for sharing your feedback.

Claire
GiftRound

Rated 4 out of 5 stars

Great way to organise a collection for someone

Great way to organise a collection for someone, found it very easy to set up. Also love the fact that all the money collected goes to the recipient, rather than having a percentage "admin fee/commission" deducted. I had to email with a query, and got a very swift response back.
The only reason it's not got 5 stars is that one or two people said they had problems donating, and didn't find the process very user friendly. Other than that I would thoroughly recommend

January 29, 2026
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Reply from GiftRound

Thanks so much for taking the time to leave such a thoughtful review. We’re really pleased you found GiftRound easy to set up and that you liked the fact that every penny goes straight to the recipient - that’s something we care a lot about.

We’re also glad our support team could help quickly when you got in touch. If anyone contributing ever runs into questions or difficulties, if they get in touch our team is always very happy to help including talking things through over the phone, which many people find reassuring and straightforward.

Thank you again for the recommendation and for sharing your feedback. It’s really appreciated as we continue to improve GiftRound.

Claire
GiftRound

Rated 5 out of 5 stars

Really easy to use

Really easy to use. A great way to collect money for a colleague in work.

January 29, 2026
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Reply from GiftRound

Thanks so much for the lovely five star feedback!
We’re really glad you found GiftRound easy to use and that it worked well for collecting for a colleague at work - we love helping teams celebrate together and show they care.
Thanks again for taking the time to share your experience.

Claire
GiftRound

Rated 5 out of 5 stars

Simple and effective

Easy to use I liked the additional feature of the comments pdf download. The biggest improvement is the number of suppliers you can spend contributions at. E-gift card works well and is a good option if not sure what to buy.

January 27, 2026
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Reply from GiftRound

Thanks so much for the five-star review! We’re really pleased you found GiftRound easy to use and enjoyed the comments PDF feature.
It’s great to hear the wider choice of suppliers and the FlexCard worked well too - especially when you’re not quite sure what to buy. Thanks again for sharing your feedback, it means a lot to us.

Claire
GiftRound

Rated 5 out of 5 stars

Easy for first time user

The process was straightforward and when I did have a question, I was emailed a reply very promptly

January 27, 2026
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Reply from GiftRound

Thank you very much for your kind feedback.
We’re really pleased to hear that you found the process straightforward and that our team was able to respond promptly to your question. We hope to celebrate again with you soon.

Amy
GiftRound

Rated 5 out of 5 stars

Nice and easy to organise thanks

Nice and easy to organise thanks. Not sure what the experience was for the receiver though, although seems great. Could do with less email.

January 24, 2026
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Reply from GiftRound

Thank you for your feedback.
We are really glad to hear you found it nice and easy to organise.

We appreciate you sharing your thoughts on the receiver’s experience and the email volume as well.
We really value feedback as we are always looking to improve the GiftRound experience.

Thank you for taking the time to review GiftRound, we really appreciate it.

Amy
GiftRound

Rated 5 out of 5 stars

Easy and all the cash goes to the recipient

Very easy to use and all of the money goes to the recipient - this was a real point of difference for me when making the decision to use Giftround!

January 21, 2026
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Reply from GiftRound

Thank you so much for the 5-star review! I’m really glad you found GiftRound easy to use, and it means a lot to hear that every penny going to the recipient was a key point of difference for you. Keeping group collections completely fee-free from start to finish is at the heart of how we’ve built GiftRound, so I’m delighted you appreciated that 💙

Claire
GiftRound

Rated 4 out of 5 stars

Being able to organise a collection…

Being able to organise a collection with a remote team is fantastic and it is super simple to organise and manage. I understand you have simplified the process but really miss being able to send an actual printed card with messages. The other is transferring some/all of the money to a bank account - sometimes money would preferably be spent on items or companies not listed.

January 17, 2026
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Reply from GiftRound

Thank you so much for your lovely 4-star review! I’m really glad GiftRound made it super simple to organise and manage a collection with a remote team.

We know some people miss physical cards but moving away from posted items helps us keep GiftRound 100% fee-free and removes the stress of cards going missing in the post.

To keep things feeling special, we created the GiftRound PDF gift voucher and free group card a beautifully designed, downloadable keepsake you can print or share instantly.

We also understand that bank transfers can feel convenient but with new banking regulations and high processing costs, it’s becoming increasingly intrusive and complex for customers, so we’ve chosen to focus on digital vouchers to ensure every penny contributed goes directly toward the gift, with no fees or deductions 💙

Thank you for taking the time to review GiftRound, we really appreciate it.

Claire
GiftRound

Rated 5 out of 5 stars

Great

Simple, easy and efficient way to arrange a work collection

January 14, 2026
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Reply from GiftRound

This is exactly the service we want to offer. Thank you.

Craig
GiftRound

Rated 5 out of 5 stars

Easy and efficient

It was very easy to set up the gift round for a friend's big birthday and the contributors also said it great to be able to leave a personal message and even nicer a photo.
Customer service was also quick and efficient in resolving an issue when I needed to purchase the flexi card on completion of the collection.
I will be using again.

January 17, 2026
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Reply from GiftRound

Thanks you for taking the time to leave a review. I'm glad you found our GiftRound service easy to use. We look forward to seeing you again soon.

Craig
GiftRound

Rated 5 out of 5 stars

Really easy to use

Really easy to use, super quick to convert the pot into e-vouchers and you can split it too. Lots of good known Highstreet brands you can spend your voucher on, and receivers can also split the voucher over more than one brand if they want. Super flexible and no fees. Total win!

January 10, 2026
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Reply from GiftRound

Thank you so much for the amazing review! I’m so glad you found GiftRound quick and easy to use and we love that you highlighted one of our favourite FlexCard features: recipients can split their balance across brands in whatever amounts they need, which gives them so much spending flexibility.

Fully free from start to finish (with no sneaky fees or tips!) is exactly how we believe group collections should work, so I’m really pleased our no-fees approach felt like a total win for you too 💙

Claire
GiftRound

Rated 5 out of 5 stars

I would use this again

I would use this again, other people in my office also commeted on how much better it was than just sharing band details and transferrring money and no charge means you are not eating into your collections like other services.

January 3, 2026
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Reply from GiftRound

It is our aim to make GiftRound easy to use whilst ensuring there are no fees so that 100% of contributions go to the gift. It's great to hear that we are making that happen. Thank you for leaving your review.

Craig
GiftRound

Rated 5 out of 5 stars

Easy to use and contribute

Easy to use and contribute. Great way of collecting for someone and lots of options for them to spend it

December 11, 2025
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Reply from GiftRound

Thanks so much for your review! I’m really glad you found GiftRound easy to use and contribute to and that you liked the range of options available for spending.
It’s great to hear it worked well for you and we hope to see you again at GiftRound.

Claire
GiftRound

Rated 5 out of 5 stars

easy to use

easy to use, plenty of choice

January 7, 2026
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Reply from GiftRound

Thanks so much for your review! We’re glad you found GiftRound easy to use with plenty of choice about spending a FlexCard.
We hope to see you at GiftRound again soon.

Claire
GiftRound

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