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GiftRound Reviews 389

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 342 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the platform incredibly easy to use and navigate, making the process of organizing collections and sharing links straightforward and efficient. Many appreciate the control features, such as choosing when to end a collection and the flexibility of gift card options, ensuring that 100% of donations go to the recipient. The customer service team receives high praise for being helpful, responsive, and resolving issues quickly, often going above and beyond to assist users. However, some people encountered problems with the donation process, finding it less user-friendly, and a few were disappointed with the handling of their FlexCard. There were also occasional mentions of issues with printing card PDFs and a desire for more font and color options for messages, as well as a preference for the previous gift options that allowed splitting totals for various items.

What people talk about most

User experience

Clients share positive opinions on user experience, frequently describing it as easy, simple, and intuitive... See more

Product

Customers consistently note positive experiences with the product, praising its ease of use for setting up... See more

Website

Reviewers highlight positive aspects of website, consistently praising its ease of use, clean design, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness and efficiency in resolving... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting polite, clear, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found it really easy to use and navigate and was able to organise the collection in record time. It was great having the controls on it such as choosing when to end the collection and being able to... See more

Company replied

Rated 5 out of 5 stars

This is a great idea especially now that most office staff are hybrid workers. Using GiftRound it shows colleagues that even though you don't see them as much as before you still remember the big date... See more

Company replied

Rated 5 out of 5 stars

Online only - super easy to use 100% of donations are available through a massive range of vouchers, and you can choose different vouchers, you don't have to spend them all on one thing. Used them a l... See more

Company replied

Rated 5 out of 5 stars

Easy to use website, clear instructions, good help pages but the real clincher is the customer service. When we ran into a problem (created by the voucher recipient rather than the giftround people),... See more

Company replied


Company details

  1. Payment Service
  2. Gift Shop
  3. Greeting Card Shop

About GiftRound

Written by the company

All gift, no fees. Just simple, fair, joyful group gifting with GiftRound.

Organising a group gift used to mean chasing people for cash, juggling bank details and trying to keep track of who’d contributed. GiftRound was created to change that. We’re a UK-based online platform that makes it easy for friends, families, colleagues and school communities to come together, collect for a gift and celebrate someone special – without any of the hassle.

With GiftRound, you can set up a collection in minutes, share a secure link and watch the messages and contributions roll in. Contributors don’t need an account or an app – they can chip in quickly, leave a personal message and even add a photo or GIF, all in a few clicks. Every collection includes a free online group card that can be downloaded as a PDF, so the recipient can keep all those kind words forever.

When it’s time to spend the collection, the recipient receives a GiftRound FlexCard which can be used at 95+ well-loved UK retailers, including M&S, John Lewis, Currys and more. And when we say free, we really mean it: there are no set-up charges, no transaction fees and no sneaky “service” tips. Every penny goes to the person you’re celebrating. GiftRound is funded through small commissions from retail partners – never from your generosity.

Whether you’re organising a retirement gift, a teacher thank you, a new baby collection or a big team send-off, GiftRound helps you celebrate together and show you care – with zero hassle and all heart.

Visit GiftRound.com

Simple, fair, joyful group gifting.

Written by the company

No fees. No faff. Just a beautiful way to celebrate together and show you care.
Why would you ever pay a fee for a group collection for a gift?

Our Core Promise

All Gift No Fees - ever

Our promise: every penny goes to your recipient. No fees. No deductions. No hidden charges. Ever.

Contact info

Free & easy group gifts

100% free to use, no fees no faff. Every penny goes towards your gift

4.7

Excellent

TrustScore 4.5 out of 5

389 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy to set up

Easy to set up, reminders sent and gift received, smooth service. I would use again.

November 29, 2025
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Reply from GiftRound

Thank you so much for the lovely review! I’m really glad to hear everything felt smooth and straightforward from setup to delivery. We look forward to seeing you at GiftRound again.

Claire
GiftRound

Rated 5 out of 5 stars

Last minute retirement collection

Easy and quick to set up. I also liked the reminders and a few lines I could share with the group. Our colleague was surprised and loved the gift

November 29, 2025
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Reply from GiftRound

Thank you for the wonderful review! I’m so glad GiftRound made your last-minute retirement collection easy and that your colleague loved their surprise. Moments like that are exactly why we do what we do.

Thank you for using GiftRound to celebrate together and show you care.

Claire
GiftRound

Rated 5 out of 5 stars

Super easy way of sorting a group gift…

Super easy way of sorting a group gift out.
No fees and a great ecard that allows for all sort of choices for the recipient

December 2, 2025
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Reply from GiftRound

Thank you so much for the lovely review! I’m delighted to hear GiftRound made organising your group gift so simple, and that the eCard and fee-free experience hit the mark.
We really appreciate you choosing us and we look forward to seeing you again soon.

Claire
GiftRound

Rated 5 out of 5 stars

Very good

It nice and helpful

November 27, 2025
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Reply from GiftRound

Thank you!
I am happy to hear that you found GiftRound so helpful.
We believe group collections should be Free & Easy and we are very pleased to get such positive feedback.

Amy
GiftRound

Rated 5 out of 5 stars

Great Choice of Giftcards

Very easy process. Great choice of gift cards.

November 29, 2025
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Reply from GiftRound

Thanks so much for your lovely Review!
We're delighted you found GiftRound easy to use and enjoyed the range offered with our FlexCard.
Your feedback means a lot, thank you again for choosing GiftRound to show someone you care.

Amy
GiftRound

Rated 5 out of 5 stars

Really easy tool to use for a…

Really easy tool to use for a colleagues leaving gift and online card.

November 29, 2025
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Reply from GiftRound

The team work hard to make GiftRound easy to use. They love hearing reviews like this. 🙌

Craig
GiftRound

Rated 5 out of 5 stars

overall experience great

November 29, 2025
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Reply from GiftRound

Thanks for taking the time to leave a review. I'm glad you had a great GiftRound experience.🫶

Craig
GiftRound

Rated 5 out of 5 stars

Easy to use interface

Easy to use interface, easy for people to add to the collection via a link and very easy to send the total to the receiver once collection closes.

November 29, 2025
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Reply from GiftRound

Nice one!

I'm glad you found GiftRound so easy to use.

Craig
GiftRound

Rated 5 out of 5 stars

It was easy to set up my Giftround and…

It was easy to set up my Giftround and to collect contributions. I love how the person can choose their own giftcard, making the most from the money collected for them

November 27, 2025
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Reply from GiftRound

Thank you for using GiftRound. Our GiftRound FlexCard gives so much choice to the recipient and our no fees promise ensures that every penny contributed goes towards that gift.

Thanks for leaving your review.

Craig from GiftRound

Rated 5 out of 5 stars

Easy to use for all

November 7, 2025
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Reply from GiftRound

Fantastic!

Thank you for taking the time to leave your review. 🫶

Craig from GiftRound

Rated 4 out of 5 stars

Good Experience.

Straight Forward Process, would like to be able to create a card with the comments and to get gifts but overall pleased.

November 25, 2025
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Reply from GiftRound

Thanks so much for your lovely review and we're delighted you found GiftRound so straightforward to use.

We recently removed physical gifts from GiftRound as the costs and logistics became too unpredictable. Focusing on the FlexCard lets us stay 100% fee-free while giving recipients freedom to choose gifts they love. You can also split your collection if you’d like to use part to use a FlexCard to buy physical gifts from John Lewis, M&S, Not on the High Street and many other options and then send the rest as a FlexCard to your recipient.

We completely understand wanting something special to hand over. That’s exactly why we created the GiftRound PDF gift voucher and free group card - a thoughtfully designed, downloadable keepsake that makes a GiftRound feel tangible and heartfelt, without relying on postage.

Thanks again for sharing your thoughts, we’re here to keep group gifting joyful and simple.

Claire
GiftRound

Rated 5 out of 5 stars

A really easy way to collect comments…

A really easy way to collect comments and donations for special events for colleagues less well seen

November 25, 2025
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Reply from GiftRound

Thank you so much for taking the time to leave this lovely feedback!

As a fully remote team, we understand at GiftRound how important those moments of connection are, especially for colleagues you don’t see every day. That’s exactly why we built our experience to make sharing messages and contributions simple, meaningful and inclusive.

Really glad it helped you show someone you care.

Claire
GiftRound

Rated 5 out of 5 stars

Super easy set up - lots of choice

It was super easy to set up and there was so much choice for the recipient to truly be able to feel as though she had been treated

November 6, 2025
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Reply from GiftRound

Thank you so much for taking the time to share this lovely review! I’m really glad to hear the setup felt super easy and that the wide choice made your recipient feel truly treated, that’s exactly what we hope for with every GiftRound.

We’re big believers in FlexCards over bank transfers for that very reason. A transfer can feel a little 'flat' but a FlexCard gives people permission to intentionally indulge, choose something just for themselves and enjoy a little moment of joy they might not have prioritised otherwise.

Your feedback means a lot, thank you again for choosing GiftRound to show someone you care.

Claire
GiftRound

Rated 4 out of 5 stars

this is a great way to put a retirement…

this is a great way to put a retirement or leaving collection together as not everyone works in the same area. Even better they can add their own message too!

November 22, 2025
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Reply from GiftRound

Thank you for sharing your experience with us.

Bringing people together is at the heart of what we do, and we’re delighted to hear that we could help make your celebration easier.

At GiftRound, we understand that every group collection is unique, and we believe the personal messages are what make each one even more special and meaningful.

Thanks again for your review!
Claire
GiftRound

Rated 5 out of 5 stars

Great for Group Messages and Gifts

Excellent! easy to set up a group gift/message and no hidden fees.

November 15, 2025
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Reply from GiftRound

What a brilliant review, thank you!

At GiftRound we believe group collections should be free from fees, tips and charges and we are so happy to hear that you appreciated the GiftRound experience for this reason.

We hope to help you shown someone you care again soon.

Claire
GiftRound

Rated 5 out of 5 stars

I found the whole process super easy …

I found the whole process surprisingly simplistic and super easy to use. my colleagues were amazed how quickly they could complete . Will def use again

November 22, 2025
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Reply from GiftRound

Thank you for taking the time to review GiftRound!

We're so pleased to hear that you and your colleagues found organising and taking part in a group collection easy with GiftRound.

We’re delighted it worked so well for your group and we’d be thrilled to support your future collections too.

Thanks again for reviewing GiftRound,
Claire
GiftRound

Rated 5 out of 5 stars

Was very easy to set up and turn into a…

Was very easy to set up and turn into a gift card. Option to leave messages also good.

November 21, 2025
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Reply from GiftRound

Thank you so much for this lovely feedback! I’m really glad to hear the setup felt easy and that the messages feature worked well for you, those thoughtful notes are always such a special part of any GiftRound.

Thanks again for taking the time to share!

Claire
GiftRound

Rated 5 out of 5 stars

Such an easy website to use

Such an easy website to use, and a really effective way to gather money together for someone. Easy to extend the date if needed. Very handy website, whilst remaining completely free. I will be using again and recommending to others.

November 18, 2025
GiftRound logo

Reply from GiftRound

Thank you so much for taking the time to share this lovely feedback! It was especially great to hear how much you appreciated that GiftRound is completely fee-free, we work really hard to keep it that way because we believe every penny should go towards the person you’re celebrating.

We built GiftRound to take the stress out of group gifting, so hearing it worked exactly that way for you is just wonderful. Thanks for recommending us to others, it really does make a huge difference!

Claire
GiftRound

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