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GiftRound Reviews 388

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 342 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the platform incredibly easy to use and navigate, making the process of organizing collections and sharing links straightforward and efficient. Many appreciate the control features, such as choosing when to end a collection and the flexibility of gift card options, ensuring that 100% of donations go to the recipient. The customer service team receives high praise for being helpful, responsive, and resolving issues quickly, often going above and beyond to assist users. However, some people encountered problems with the donation process, finding it less user-friendly, and a few were disappointed with the handling of their FlexCard. There were also occasional mentions of issues with printing card PDFs and a desire for more font and color options for messages, as well as a preference for the previous gift options that allowed splitting totals for various items.

What people talk about most

User experience

Clients share positive opinions on user experience, frequently describing it as easy, simple, and intuitive... See more

Product

Customers consistently note positive experiences with the product, praising its ease of use for setting up... See more

Website

Reviewers highlight positive aspects of website, consistently praising its ease of use, clean design, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness and efficiency in resolving... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting polite, clear, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found it really easy to use and navigate and was able to organise the collection in record time. It was great having the controls on it such as choosing when to end the collection and being able to... See more

Company replied

Rated 5 out of 5 stars

This is a great idea especially now that most office staff are hybrid workers. Using GiftRound it shows colleagues that even though you don't see them as much as before you still remember the big date... See more

Company replied

Rated 5 out of 5 stars

Online only - super easy to use 100% of donations are available through a massive range of vouchers, and you can choose different vouchers, you don't have to spend them all on one thing. Used them a l... See more

Company replied

Rated 5 out of 5 stars

Easy to use website, clear instructions, good help pages but the real clincher is the customer service. When we ran into a problem (created by the voucher recipient rather than the giftround people),... See more

Company replied


Company details

  1. Payment Service
  2. Gift Shop
  3. Greeting Card Shop

About GiftRound

Written by the company

All gift, no fees. Just simple, fair, joyful group gifting with GiftRound.

Organising a group gift used to mean chasing people for cash, juggling bank details and trying to keep track of who’d contributed. GiftRound was created to change that. We’re a UK-based online platform that makes it easy for friends, families, colleagues and school communities to come together, collect for a gift and celebrate someone special – without any of the hassle.

With GiftRound, you can set up a collection in minutes, share a secure link and watch the messages and contributions roll in. Contributors don’t need an account or an app – they can chip in quickly, leave a personal message and even add a photo or GIF, all in a few clicks. Every collection includes a free online group card that can be downloaded as a PDF, so the recipient can keep all those kind words forever.

When it’s time to spend the collection, the recipient receives a GiftRound FlexCard which can be used at 95+ well-loved UK retailers, including M&S, John Lewis, Currys and more. And when we say free, we really mean it: there are no set-up charges, no transaction fees and no sneaky “service” tips. Every penny goes to the person you’re celebrating. GiftRound is funded through small commissions from retail partners – never from your generosity.

Whether you’re organising a retirement gift, a teacher thank you, a new baby collection or a big team send-off, GiftRound helps you celebrate together and show you care – with zero hassle and all heart.

Visit GiftRound.com

Simple, fair, joyful group gifting.

Written by the company

No fees. No faff. Just a beautiful way to celebrate together and show you care.
Why would you ever pay a fee for a group collection for a gift?

Our Core Promise

All Gift No Fees - ever

Our promise: every penny goes to your recipient. No fees. No deductions. No hidden charges. Ever.

Contact info

Free & easy group gifts

100% free to use, no fees no faff. Every penny goes towards your gift

4.7

Excellent

TrustScore 4.5 out of 5

388 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Really easy to use

Really easy to use website. Clear instructions, great gift card options and free!

December 11, 2025
GiftRound logo

Reply from GiftRound

I'm so glad that you enjoyed our easy to use design and gift options. Thank you for taking the time to leave a review. Uppa!

Craig
GiftRound

Rated 5 out of 5 stars
GiftRound logo

Reply from GiftRound

Thank you so much for the 5 star review!
I’m really glad you found it very easy to create and send your GiftRound, that’s exactly the experience we want for organisers.
We really appreciate you reviewing us to help others discover online group collections that are easy, joyful and always fee-free from start to finish.

Claire
GiftRound

Rated 5 out of 5 stars

This app was so very easy to use and…

This app was so very easy to use and the teachers loved seeing all the messages from all the parents. Highly recommend!

December 11, 2025
GiftRound logo

Reply from GiftRound

I love reading this review and hearing how the teacher enjoyed all the messages. 🫶

Craig
GiftRound

Rated 5 out of 5 stars

Very easy to use and no fees

Very easy to use and no fees. Great service and very useful for teacher collections!

December 11, 2025
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Reply from GiftRound

Thank you so much for the 5 stars! I’m really glad you found GiftRound easy to use and perfect for teacher collections. With all four of us on the GiftRound team juggling family lives, we deeply appreciate any parent hack that makes things quicker and easier, especially in the Christmas busyness!

Thanks for using us and telling others about our service, we really appreciate it.

Have a lovely weekend!

Claire
GiftRound

Rated 5 out of 5 stars

Always super easy

Always super easy. Have used many times.

December 10, 2025
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Reply from GiftRound

Thank you for the 5 stars and for being a repeat GiftRound superstar!

Our team love hearing that it’s “always super easy,” because that’s exactly what we work so hard for.

Thank you for taking the time to leave a review, every one helps someone else discover free and easy group collections, and we appreciate your help, thank you.

Claire
GiftRound

Rated 5 out of 5 stars

So easy to use

So easy to use, great communication and prompts.

December 9, 2025
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Reply from GiftRound

Thank you so much for the lovely review!
I’m really glad you found GiftRound easy to use and that the communication and prompts were helpful, we put a lot of care into making the whole experience feel smooth and supportive and it's brilliant to hear your feedback!
We really appreciate you reviewing GiftRound to help others discover free and easy group collections for gifts, thank you.

Claire
GiftRound

Rated 5 out of 5 stars

A great easy to use website

I've been using GiftRound for a few years now for work related gifts and it's such an easy website to use and very convenient when everyone in your team is hybrid working you still have a way for people to contribute to gifts.

December 6, 2025
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Reply from GiftRound

Thank you so much for this wonderful review!
Hearing that GiftRound makes group collections easy genuinely makes our whole team smile, as an independent business, feedback like this means the world to us.
I’m really glad it’s been a convenient way for your hybrid team to come together and celebrate someone.
Thank you!

Claire
GiftRound

Rated 5 out of 5 stars

So user friendly

The site is very user friendly and easy to manage.

December 6, 2025
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Reply from GiftRound

Thank you so much for the 5 stars! I’m really glad you found the site user-friendly and easy to manage - when we say we make group collections easy, we mean it. Our team spends every day refining the experience to make sure GiftRound is the easiest group collection platform out there.

We really appreciate you reviewing us to help others discover easy group collections.

Claire
GiftRound

Rated 5 out of 5 stars

Flexibility of the team and constant…

Flexibility of the team and constant communication - thank you

December 6, 2025
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Reply from GiftRound

Thank you so much for the 5 stars! It means a lot to hear that our flexibility and communication stood out. We love bringing a personal, human touch to support because our organisers are amazing people who bring others together to show someone they care. We’re always here for you.

Claire
GiftRound

Rated 4 out of 5 stars

Very easy to use but shame there is no…

Very easy to use but shame there is no longer the option to receive a physical card.

December 6, 2025
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Reply from GiftRound

Thank you so much for your lovely review, I’m really glad you found GiftRound easy to use.

We know some people miss physical cards, but moving away from posted items helps us keep GiftRound 100% fee-free and removes the stress of cards going missing in the post.

To keep things feeling special, we created the GiftRound PDF gift voucher and free group card, a beautifully designed, downloadable keepsake you can print or share instantly.

Thanks again for your feedback, we’re here to keep group gifting joyful, simple and without any fees.

Claire
GiftRound

Rated 5 out of 5 stars

Very easy to use and interface was very…

Very easy to use and interface was very straightforward

December 4, 2025
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Reply from GiftRound

Thank you so much for the 5 stars! I’m really glad GiftRound kept everything easy and straightforward for you - that’s exactly what we aim for.
We really appreciate you reviewing our platform to help others discover easy group collections that are fully free from start to finish. Thank you.

Claire
GiftRound

Rated 5 out of 5 stars

Great Idea

This is a great idea especially now that most office staff are hybrid workers. Using GiftRound it shows colleagues that even though you don't see them as much as before you still remember the big dates, Birthdays, Retirements etc. I had a problem printing a voucher and the team in GiftRound had it sorted in less than an hour, great customer service.

December 6, 2025
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Reply from GiftRound

Thank you so much for this wonderful review.
It means a lot to hear how GiftRound helps teams stay connected, especially with hybrid working becoming the norm.

I’m really glad I could help get your voucher sorted quickly, we’re always here to make the experience as smooth as possible.

Thanks again,
Claire
GiftRound

Rated 5 out of 5 stars

All great

All great. Thank you.

December 6, 2025
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Reply from GiftRound

Thank you! Short, sweet, and five stars - my favourite combination!
Delighted everything was great for you and we hope to see you back at GiftRound again.

Claire
GiftRound

Rated 5 out of 5 stars

Easy to use and share with a group of…

Easy to use and share with a group of people for a gift/collection.

December 4, 2025
GiftRound logo

Reply from GiftRound

Thank you so much for the 5 stars!
I’m really glad you found GiftRound easy to use and simple to share with your group. When we say we make things quicker and easier, we put a lot of care into making sure that’s exactly the experience you have. We truly appreciate you using GiftRound, thank you.

Claire
GiftRound

Rated 5 out of 5 stars

Very straightforward and easy to set up…

Very straightforward and easy to set up and use. I like the fact that the recipient can spend their voucher in lots of different ways.

December 4, 2025
GiftRound logo

Reply from GiftRound

Thank you so much for the 5 stars!
I’m delighted to hear GiftRound was straightforward to set up and that the flexibility of the voucher worked well for you.
We really appreciate you using GiftRound and hope to see you again soon.

Claire
GiftRound

Rated 5 out of 5 stars

Its an easy to use platform

Its an easy to use platform. No charge which is bonus so all donations raised go the person its intended for.

December 4, 2025
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Reply from GiftRound

Thank you so much for the brilliant review! I’m really glad you found GiftRound easy to use and yes, keeping it completely free from start to finish so every penny goes to the recipient is something we care deeply about.
We really appreciate you using GiftRound and we hope to see you again in the future.

Claire
GiftRound

Rated 5 out of 5 stars
GiftRound logo

Reply from GiftRound

Thank you so much for the 5 stars! I’m really glad you found GiftRound easy to use and yes, keeping it completely fee-free is something we’re truly passionate about.
We really appreciate you using our platform!

Claire
GiftRound

Rated 5 out of 5 stars

I have never used Gift Round before

I have never used Gift Round before. It was so easy to set up the collection system and really liked the regular updates when people had added comments and/or made a donation.

December 4, 2025
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Reply from GiftRound

Thank you so much for the 5-star review!
I’m delighted your first GiftRound was so easy to set up and that the updates helped you stay connected to the collection. We really appreciate you using our platform and look forward to helping you group collect again in the future.

Claire
GiftRound

Rated 5 out of 5 stars

Gift round is easy to use & there are NO charges

Gift round is easy to use and there are no charges - not the person giving money nor the person spending the money.

December 2, 2025
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Reply from GiftRound

Thank you so much for your lovely review - you’ve summed up exactly what we believe in at GiftRound.

We’re passionate about keeping group collections free at every step: creating a collection, contributing and sending the gift to the recipient. I’m really glad GiftRound was so easy to use and how much you enjoyed a no fee group collection experience. Thank you.

Claire
GiftRound

Rated 5 out of 5 stars

Easy to set up

Easy to set up, reminders sent and gift received, smooth service. I would use again.

November 29, 2025
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Reply from GiftRound

Thank you so much for the lovely review! I’m really glad to hear everything felt smooth and straightforward from setup to delivery. We look forward to seeing you at GiftRound again.

Claire
GiftRound

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