Tried to get Paul Heaton tickets for Plymouth,presale no luck, main sale still no luck really disappointed as I need a seat Then yesterday I received a message saying some tickets available again s... See more
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Here you’ll find the most up to date news and tickets for some of the UK’s most prestigious music events including Country to Country, Neighbourhood Weekender and Sounds Of The City. We have presented tours for some of the greatest acts around including; Oasis, Take That, Foo Fighters, Coldplay, Peter Kay, Billie Eilish, The Killers, Arctic Monkeys and Little Mix, amongst many others! For any customer services queries please contact us here: http://gigst.rs/customerservice This link also allows you to track the status of your tickets.
Manchester, United Kingdom
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Very easy booking process ! Clear and fully explained instructions.

Reply from Gigs and Tours
Straightforward pre sale able to pay via PayPal no problems whatsoever
Only reason for 4 stars was the add on fees
These really should be part of the ticket price now it’s all done digitally in my opinion (although this is an industry thing not just gigs and tours!)

Reply from Gigs and Tours
Once the phone lines opened,dead on 10am,the booking process was straight forward. One thing that would have been useful, on the venues seating plan it would be good if the prices were quoted beside the seating areas or colour coded

Reply from Gigs and Tours
Site was easy to navigate, and straightforward process,I felt confident that the site is safe, and will use it in the future

Reply from Gigs and Tours
Was easy to use and get the tickets i wanted, there was an option elwct the best seats available. Also great to get conformation that tickets had been purchased ok & lots of information provided through the process

Reply from Gigs and Tours
Great App and easy to navigate.
Good range of entertainment to buy tickets for.

Reply from Gigs and Tours
Managed to secure tickets to a gig which was sold out in minutes! Easy website to use

Reply from Gigs and Tours
I found the process of getting my ticket quick and easy to do which made my life a lot easier, no jumping through hoops and downloading loads of add ons, satisfied and pleased with the ease in which I was able to make my purchase.

Reply from Gigs and Tours
Straight forward buying tickets and then downloading the app.

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Reply from Gigs and Tours
Took me a few attempts to get my payment through but made it in the end.

Reply from Gigs and Tours
Easy to use nice to have a message reminder before the tickets open

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Reply from Gigs and Tours
It is a very clear and straightforward site to use, which makes it very easy to book tickets.

Reply from Gigs and Tours
Used Gigs and Tours a few times now never had a problem and this time I even got better seats than were available on Ticketmaster 😃

Reply from Gigs and Tours
We ordered two lots of tickets in error because of the clumsiness of the online booking system. we then struggled with finding a way of contacting the company to explain what had happened

Reply from Gigs and Tours
Shit website just kicked me off thinking I’m a bot. Cant handle large amounts of people on it

Reply from Gigs and Tours
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