Ginger6 Computers Reviews 13

TrustScore 3.5 out of 5

3.4

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Company details

  1. Computer Store
  2. Computer Accessories Store
  3. Computer and Accessories Store
  4. Computer Service

Information provided by various external sources

Ginger6 PC Base Units - PC Base Units


Contact info

3.4

Average

TrustScore 3.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Brilliant service and product

Brilliant service and product, very friendly people and able to answer questions in plain English. Will recommend ginger6 to all my friends, family and customers without hesitation. Many thanks for a great service and price. Rachel.

June 5, 2017
Unprompted review
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Rated 5 out of 5 stars

Delayed giving feedback so as to be …

Delayed giving feedback so as to be able to fully evaluate pc's before doing so. Purchased two computers for office. We are architects and both machines have been worked hard since obtaining them some months ago. They have proved reliable, fast and to be excellent value. This, coupled with an excellent service, has ensured that future pc purchases will be from 'ginger6'.

June 5, 2017
Unprompted review
Rated 1 out of 5 stars

Crap

My Boy Kev never helped me Purchase a Hard Drive. I wanted an upgrade from the Floppy Disk. Their Customer service gets a 69/1000000000000000000000 from me. Kev This is a Disgrace... Email me ASAP ;) and i'll delete this. You Sket.

Okay Kev, you wanna play hard to get. Lets Play then. Just allow me to do sales on your Website. Your Punishing me for being a bad girl. How dare you. Im giving you one last chance. youve got 1hr 30 mins to reply before i bring out my big guns :D

March 1, 2017
Unprompted review
Rated 1 out of 5 stars

Awful customer service

I was interested in buying a new pc so waited a couple of hours and i didn't get anyone online to help me make my purchase. I do not recommend this website to any newbies at pc building as you get no support what so ever.

March 1, 2017
Unprompted review
Rated 3 out of 5 stars

Missing presumed forgotten?

Oh dear. Where is the the card reader I ordered for my G6-built machine? And where is the product number for Windows 7? A quick check of drivers revealed most were very old or extremely old. Why is this previously excellent company receiving complaints? Come on G6, get your act together. Oh and give me a ring when the festivities are over.

December 26, 2015
Unprompted review
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Rated 2 out of 5 stars

Customer service isn't great

Bought a computer that arrived broken, although some tinkering allowed me to get started. However the computer was still acting up so they asked me to send it back. When it was returned to them, suddenly they claimed it was fine, and tried to charge me for courier postage, even though they requested that I send it to them, not the other way around.

February 23, 2015
Unprompted review
Rated 5 out of 5 stars

Desktop PC

The company is a fantastic and honest seller , everything working 100% i am very happy with my new desktop PC , it was a very good deal cheep price for the best quality many thanks for that would advice anybody to buy from Ginger6 many thanks :)

May 19, 2012
Unprompted review
Rated 5 out of 5 stars

excellent

excellent service,and very helpful staff.my order took less than 2 days to delivery.iwould certainly recommend you to others.very many thanks to you all.

February 16, 2011
Unprompted review
Rated 5 out of 5 stars

Real People for Real Solutions

I wanted 2 Asus G53J Gaming portables. After I had told John Lewis to shove my order after their security had cancelled it (credit card approved, delivery to the card holders address ok, etc...) because I had ordered 2 (jealous or what?) I found Ginger6. They offered my the same for £100 cheaper (standard ginger6 price).
I completed the on-line transaction, it failed - John Lewis had cancelled the sale but not released the previously approved transaction.
I used my company debit card on-line, it failed - Visa Verification not allowed by the Co-operative Bank. They said you cannot use a company debit card to buy on-line. ??????????
I rang Ginger6 and told them of my problem. They talked me through the on-line purchase of delivered goods collected in person so they could run a cardholder not present purchase. Then they rang me back, it failed - amount to high.
I said I would carry out an immediate account to account transfer, it failed - amount to high. (remember this is for 2 laptops only from a well funded account)
I then split the amount in two and carried out the transactions, it failed - the Cooperative bank will not allow you to make more than one payment a day to the same person.
I then created a second false person and made the payments - SUCCESS!!!!!!
Rang Ginger6 back, they confirmed the transactions and already had the goods packed for shipment.
Next day I (my company) was the proud owner of 2 3D gaming laptops - Yeh.
All this time Ginger6 were with me on the phone helping me to overcome the banking world and together we both won!
I just hope their profit covered their time dealing with this one sale!
The moral of this story is always buy from human beings that work and think outside the box if you want true customer service.

February 10, 2011
Unprompted review
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Rated 5 out of 5 stars

Outstanding Customer Service

Hello to the fine people at Ginger 6. I'd just like to commend your outstanding customer service and very competitive prices. I very much appreciated all you did to assist me with my order, and would just like to acknowledge that. It is very rare to find a company where you actually feel valued as a customer (as cliche as that sounds), and so I look forward to conducting business with you again in the near future. Best Wishes to all at Ginger6. Paul

January 15, 2011
Unprompted review
Rated 1 out of 5 stars

rubbish service

new computer kept freezing all the time. Emailed 3 times asking for a refund with no joy. Cheap parts and inferior build quality and crap service.

September 23, 2010
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service and Prices

As a business owner I rely on getting items quickly and efficiently to myself and my customers. Ginger6 has never let me down and have always kept me in the loop at every stage of the order process.

I have recommended my family and friends of which have placed orders and are also really pleased on the overall shopping experience you get from Ginger6.

Nothing is to much trouble for them, and they have very knowledgeable staff who can guide you in what you require from components to a full system build.

Excellent stuff Ginger6!

A+++++++++++

August 5, 2010
Unprompted review
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