Ginger Ted Reviews 127

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their thoughtful design, durability, and perfect fit for various dog breeds, including hard-to-fit dachshunds and whippets. Consumers appreciate the warmth, waterproof features, and overall excellent quality of the coats, often highlighting that they surpass other brands they have tried. People also rave about the exceptional customer service, describing it as helpful, friendly, and prompt. Reviewers value the company's responsiveness to inquiries, easy return and exchange processes, and willingness to go the extra mile to resolve issues. The fast delivery service and the inclusion of thoughtful extras in the parcels are also appreciated by consumers.

Reviews shaping this summary

Rated 4 out of 5 stars

Ginger Ted has great quality products and excellent customer service. I’ve purchased from them multiple times and I’m always impressed. Their coats fit well, are warm, waterproof, and thoughtfully des... See more

Company replied

Rated 5 out of 5 stars

Excellent service. The dachshund coats arrived on time. Ginger Ted were brilliant in helping us return one of the coats that didn't fit our oddly shaped dachshund. Ginger Ted suggested an alternat... See more

Company replied

Rated 5 out of 5 stars

We ordered a hi viz coat for our Whippet and had 'Nervous' embroidered on both sides as she's a worrier when walking on the lead. Customer service were super helpful & friendly, and the coat arrived... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Perfect Coat for Rainy Walks! I ordered two waterproof dachshund dog coats for my boys. The material keeps my dogs dry and warm. The long Velcro straps are a huge bonus — they make it so... See more

Company replied


Company details

  1. Pet Store
  2. Clothing Store
  3. Pet Supply Store

Written by the company

1 dog and 2 humans working hard to keep Every Body Covered. Breed specific dog clothing including waterproof coats, harness dog coats, dog fleeces and beds. Waterproof coats for Dachshunds, Greyhounds, Pugs, Frenchies, Bulldogs and Standard Breeds. With or without a harness slot. Lightweight waterproof rain coats. Cosy fleeces with 4 or 2 legs, Sleeveless vests, Dachshund jumpers, Greyhound fleeces, pug, frenchie and bulldog jumpers. All machine washable. Choose long lasting, practical clothing to keep your dog dry and clean on your adventures.


Contact info

4.9

Excellent

TrustScore 5 out of 5

127 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Waterproof lightweight greyhound dog coat

This is my 3rd coat from Ginger Ted. Speedy service and good communication on order progress. The coat was well packaged in a good quality reusable bag. Also free poop bags, nice touch!
The coats are excellent quality, although I do have to alter the waist strap as my pooch isn’t quite a sight hound but that’s easy to do. Definitely recommend.

May 24, 2024
Unprompted review
Ginger Ted logo

Reply from Ginger Ted

Thanks so much for continuing to buy from Ginger Ted and leaving your review.

Rated 5 out of 5 stars

Lightweight shower coat

Quick delivery, beautifully made and a perfect fit for my dog so will order a heavier coat for him for the colder weather. Highly recommended.

May 13, 2024
Unprompted review
Ginger Ted logo

Reply from Ginger Ted

Thanks for the review and recommendation. Enjoy your walkies

Rated 5 out of 5 stars

Excellent, all weather, wardrobe.

Earlier this year we decided to slim down our greyhounds’ wardrobe. After being impressed with their Tweed coats from Ginger Ted for cold dry weather we decided on a cold weather waterproof, plus a warmer weather waterproof, for both hounds.

So they can look cool whatever the weather.

And now Dilly has found her favourite treat in the Beef Jerky Chews.

April 22, 2024
Unprompted review
Ginger Ted logo

Reply from Ginger Ted

Thanks for your review, and choosing Ginger Ted for your greyhounds wardrobe

Advertisement
Rated 5 out of 5 stars

Super sturdy coats

Super sturdy coats, built like horse rugs and great for ridiculous playing at doggy daycare! Fast responses to enquiries as well

March 5, 2024
Unprompted review
Ginger Ted logo

Reply from Ginger Ted

Thank you. Ted has put them through the play test.

Rated 5 out of 5 stars

A great selection of well-made jackets

Great selection of very well made jackets, and thankfully a size large enough for my rather long hound who is very happy to be stepping out while keeping warm and dry.

March 29, 2024
Unprompted review
Ginger Ted logo

Reply from Ginger Ted

Thanks for your review

Rated 5 out of 5 stars

Excellent service, highly recommend.

The coat I ordered was too big so I asked for a replacement a smaller size. Ginger Ted were incredibly helpful, I received the replacement by return. Their service is excellent, very speedy response, the coats are very well made, very good quality. Thank you Ginger Ted.

March 28, 2024
Unprompted review
Ginger Ted logo

Reply from Ginger Ted

Thanks for your review, glad you got sorted

Rated 5 out of 5 stars

lotie

great service and good quality clothing

April 6, 2024
Unprompted review
Ginger Ted logo

Reply from Ginger Ted

Thank you

Advertisement
Rated 5 out of 5 stars

Lovely coats & amazing customer service!!!

My dog has 3 Ginger Ted coats.
Recently I changed from using a collar to a harness. One of the older coats didn't have a harness hole so I contacted Ginger Ted to see if they offered a service where they would put one in.
They told me to send the coat in with confirmation of the date I'd bought it from them.
Within a week the coat was returned with a harness hole inserted!
Plus there was absolutely no charge for the work or return postage!!!
Without a doubt, their customer service is second to none and the coats are fabulous quality!
I wouldn't buy dog coats anywhere else!!! 😀🐶

April 5, 2024
Unprompted review
Ginger Ted logo

Reply from Ginger Ted

Thank you, and for buying from us again

Rated 5 out of 5 stars

Great coat for milder days when the…

Great coat for milder days when the fleece-lined one is too heavy. Easy to fit&good cover, and admired by others!
Quick delivery too

April 5, 2024
Unprompted review
Ginger Ted logo

Reply from Ginger Ted

Thanks for your review, always a winner when you're getting compliments on your walkies ;)

Rated 5 out of 5 stars

Lovely coat

Lovely coat, could do with straps for hind legs to keep coat in place but very well made

March 25, 2024
Unprompted review
Ginger Ted logo

Reply from Ginger Ted

Thanks for your review and feedback, we've passed it on to the Boss AKA Ted!

Advertisement
Rated 5 out of 5 stars

Warm cosy coats I buy two of these thermal quilted…

I buy two of these thermal quilted coats every winter for my dogs and have done for several years now. One in a 46cm and one in a 51cm I wouldn’t buy any other they fit perfectly and the back does not blow up in windy conditions. They’re warm and waterproof great for early morning winter walks in the wood and wash really well no shrinkage at all. Highly recommend.

March 20, 2024
Unprompted review
Ginger Ted logo

Reply from Ginger Ted

Thanks for your review and continuing to support Ginger Ted

Rated 5 out of 5 stars

Love Ginger Teds Greyhound apparel

Love Ginger Teds Greyhound apparel. It fits beautifully. I just wish they did a quilted coat of different colours but maybe that will come at some stage. 😊

March 1, 2024
Unprompted review
Ginger Ted logo

Reply from Ginger Ted

Thanks for your review, and useful feedback too. Passed on your request to Ted (the boss and a whippet). He say's he'll look into it!

Rated 5 out of 5 stars

At last

At last, a coat that fits the Saluki shape. Very well made, very happy

March 6, 2024
Unprompted review
Ginger Ted logo

Reply from Ginger Ted

Thanks for your review, enjoy your adventures

Advertisement
Rated 5 out of 5 stars

Perfect Fit + Great Customer Service

Just ordered two fleece jumpers for my mini Dachshund cant say how pleased I am with them. Quality and fit is superb. I had one really minor issue and the customer service team actioned a response so quickly. a pleasure to deal with and I will definitely buy from them again.

January 19, 2024
Unprompted review
Ginger Ted logo

Reply from Ginger Ted

Thanks for the review, glad you got sorted

Rated 5 out of 5 stars

Great fleeces for mini dachshunds…

Great fleeces for mini dachshunds customer service excellent as I bought the wrong size originally no problems exchanging and fast turnaround

January 19, 2024
Unprompted review
Ginger Ted logo

Reply from Ginger Ted

We appreciate you taking the time to leave your review, glad you got sorted. Enjoy your adventures

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look