Giztop Reviews 

2,111
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 144 reviews, reviewers had a great experience with this company. Customers frequently praise the fast shipping times, noting that orders arrive securely packaged and in pristine working condition. Buyers also appreciate the helpful support team, excellent product selection, and very reasonable prices available on the site. However, some reviewers were not happy with unexpected customs tariffs and occasional delivery delays affecting their international shipments. Some people were dissatisfied with stock availability problems, as items sometimes took longer to ship than originally expected. Others mentioned difficulties with communication and getting proper assistance when problems arose with their orders.

What people talk about most

Product

Customers report positive experiences with the product, highlighting that items arrive sealed, as described,... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages frequently arrive quickly... See more

Order

Consumers find order experiences to be mixed, as opinions vary widely regarding purchasing and delivery.... See more

Price

Reviewers highlight ambiguous aspects of price, expressing mixed feelings regarding costs and fees. Many... See more

Customer service

Customers consistently note ambiguous experiences with customer_service. Many reviewers praise the support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've ordered two phones from Giztop, a Lenovo Legion Duel 2 about 5 years ago and a OnePlus 13 this year. Both came with a rom (operating system) in English, where fully functional and costed m... See more

Rated 5 out of 5 stars

I wanted to purchase a rare, foreign smartwatch. Giztop reached out to me to verify my phone to determine compatibility. It was determined that my phone would not be compatible with the watch. Th... See more

Rated 5 out of 5 stars

Giztop always does me right when I need my authentic vivo products in a timely manner, I love the responsiveness and how simple the process is to ordering a product off the site is. I've bought more t... See more

Rated 5 out of 5 stars

Seller was responsive and answered all questions via email. People should note Custom Clearance in China takes about 2 weeks. Once your order is cleared, it takes less than a week to arrive in the USA... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

Giztop is a shop about products in China and subculture which includes smartphones, electronical gadgets, and everything else that comes under the genre.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.0

All reviews

(2,111)

166 reviews in the last 12 months

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Rated 5 out of 5 stars

Recieved my package way ahead of time…

Recieved my package way ahead of time and in perfect conditions. My tablet had already been pre-setup with google play and english as the main language wich I really appreciate. I've purchased the previpis models from other sitems and always have to spend an hour setting it up before I can actually use, this time it was ready out of the box.

May 4, 2025
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Rated 1 out of 5 stars

Had to pay customs in Europe

First and last time. They lied about delivery time. My order got delayed multiple weeks. And i had to pay customs even though they promise on their website that people living in Europe don't have to pay customs.

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

first time and won't be the last

at first I was so skeptical about this website, but it was one of the only few websites that offer a very reasonable price for the most newest pieces of tech.
I made the order on 29/04/2025 to Saudi Arabia through their (paypal checkout)
which takes 3.5% on top of the original price unnecessarily, but it's what it's.

after one week of no change on the tracking number ( which is worrying) considering my first time.
but eventually I got what they promised even before the stated expected delivery date.

the experience was good enough to make me try them again.

I made a second order to my sister in Italy , and the same thing happened with the tracking almost a week of no updates on the tracking , but eventually sis received it on time as well.

April 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Loving my x8 ultra thanks giztop

Was my first time shopping with giztop everything went smoothly and I received my new phone, I wanna thank the giztop team for all the help answering my questions and don't worry if it takes a while to ship they will ship your phone.

April 11, 2025
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Rated 5 out of 5 stars

My order originally said it would take…

My order originally said it would take a week and a half to get to me. It ended up getting here in 5 days, which is half the time. Everything worked as it should and we were very pleased. I will do business with giztop again.

April 5, 2025
Rated 1 out of 5 stars

People just read the reviews before…

People just read the reviews before buying
Looks like scam company,they robb you even if you cancel the order in the same minute you ordered it...I found on Google a lot of people complaining about them....⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔

April 27, 2025
Unprompted review
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Rated 5 out of 5 stars

100% Safe 100% Satisfy

I recently made a purchase through Giztop, and I can confidently say it was one of the smoothest online shopping experiences I’ve had—especially when ordering tech from overseas.

First and foremost, what you see on the site is exactly what you get. The product descriptions are accurate, the specs are clear, and the images match the actual product. There were no surprises when I opened the box, which was a huge relief.

What really stood out, though, was the customer support. I had a lot of questions before and after my order—some of them probably not the smartest—but the support team answered every single one, patiently and professionally. No matter how relevant (or not) my concerns were, they always replied quickly and kindly.

Even better, they stayed in touch throughout the entire process, keeping me updated via email about order status, shipping, and even checking in after delivery to make sure everything went well. That kind of follow-up is rare these days and shows they genuinely care about customer satisfaction.

Another big plus: the prices you see are the final prices. There are no hidden fees, no surprise taxes or charges at checkout. It’s straightforward and transparent, which I really appreciated.

If you’re thinking of buying from Giztop but feeling unsure, don’t be. They’re reliable, responsive, and honest—a company that actually delivers what it promises.

March 6, 2025
Rated 5 out of 5 stars

first time buyer 100% happy!

first time buyer, but 100% happy! excellent communication and very prompt delivery (only 5 days to get to New Zealand) very highly recommended! very pleased with my Xiaomi 14 Ultra plus photography kit :-)

March 4, 2025
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Rated 1 out of 5 stars

I ordered an Oppo N5 Global from them…

I ordered an Oppo N5 Global from them and after paying and placing the order they were unable to deliver the phone. They asked me if I wanted another model, I said no cancel the order and to receive my refund I had to pay their Paypal fees on a phone they did not have. Poor way to do business.

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

A very pleasant experience.

In just 10 days I received my Vivo X200 Pro in perfect condition in the Canary Islands, (Spain).
The service and customer service were excellent.
I recommend this store for its reliability, professionalism, and customer communication.
Thank you!

March 14, 2025
Unprompted review

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