Giztop Reviews 

2,110
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 145 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that all of their purchased items always arrive securely, properly protected, and in wonderful condition. Consumers also genuinely appreciate the remarkably competitive prices and the very wide selection of available electronics and mobile devices offered on the platform. However, some customers also noted unexpected customs fees and additional import tariffs upon delivery depending heavily on their specific destination country. Some reviewers were not happy with occasional shipping delays and lengthy waiting periods before orders were finally dispatched from the online warehouse.

What people talk about most

Product

Customers report positive experiences with the product, highlighting that items arrive factory sealed and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting efficient shipping and... See more

Order

Consumers find order experiences to be mixed, as opinions and satisfaction levels vary significantly among... See more

Price

Clients share ambiguous opinions on price, with many reviewers praising the affordable costs and significant... See more

Customer service

Users describe ambiguous interactions with customer_service. Some consumers praise the responsive, kind, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wanted to purchase a rare, foreign smartwatch. Giztop reached out to me to verify my phone to determine compatibility. It was determined that my phone would not be compatible with the watch. Th... See more

Rated 5 out of 5 stars

I've ordered two phones from Giztop, a Lenovo Legion Duel 2 about 5 years ago and a OnePlus 13 this year. Both came with a rom (operating system) in English, where fully functional and costed m... See more

Rated 5 out of 5 stars

Giztop always does me right when I need my authentic vivo products in a timely manner, I love the responsiveness and how simple the process is to ordering a product off the site is. I've bought more t... See more

Rated 5 out of 5 stars

Seller was responsive and answered all questions via email. People should note Custom Clearance in China takes about 2 weeks. Once your order is cleared, it takes less than a week to arrive in the USA... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

Giztop is a shop about products in China and subculture which includes smartphones, electronical gadgets, and everything else that comes under the genre.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.0

All reviews

(2,110)

165 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

World class

The company kept me informed every step of the way.

Giztop is world class. Thank you.

June 3, 2025
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Very good communication straight away and I ordered a black one which was gonna arrive in a few days, they offerend me a white one instead with double storage without extra charge! Phone arrived, well protected in package in 7 days to Sweden. Will shop from Giztop again, very happy with both service and my Xiaomi Redmi K80 Pro.

June 25, 2025
Unprompted review
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Rated 5 out of 5 stars

The best shop

Giztop is one of the best and most trusted shops for buying Chinese smartphones and tech in Europe. Their products are always brand new, tested, and in perfect condition before shipping. The delivery is super fast, and prices are much cheaper than other resellers.

June 9, 2025
Unprompted review
Rated 2 out of 5 stars

Phone review

Delivery was on time. But you'll had to pay customs even though they promise on their website that people living in Europe don't have to pay customs. Also you get chinese version phone and no esim, no guarantee.

June 5, 2025
Unprompted review
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Rated 5 out of 5 stars

I had a few issues receiving my…

I had a few issues receiving my packages due to unforseen obstacles, and they were very professional and worked dillagently to help make sure I received my package and I eventually did, even with the language barrier and around 12 hour time difference they were very helpful and professional

May 7, 2025
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Rated 5 out of 5 stars

Excellent Service

I purchased a high-end Android tablet not yet available in Canada. Service was excellent. Item was pre-ordered and shipped promptly when released. Would not hesitate to buy from Giztop again.

Thank you

May 7, 2025
Rated 2 out of 5 stars

No Warranty

Only buy here if you want a phone without any warranty.

I've ordered OnePlus 13 with OxygenOS, when I received it, the display wasn't working at all, the touch wouldn't work or anything else.

I've contacted support for warranty, and they blamed the fault on me for wanting OxygenOS flashed on the phone.

When I went to a repair shop, the display was completely dead upon arrival, and not a software bug. The repair price was half of the phone price!!! 300$.

I don't recommend buying from giztop, unless you understand you won't have ANY warranty whatsoever.

May 7, 2025
Rated 4 out of 5 stars

good deal

Communication could be better, i asked for the phone to have oxygen OS and i didn't get a reply. i would buy again

May 6, 2025
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Rated 1 out of 5 stars

STAY AWAY. FRAUD!

They delivered a completely different product than what I ordered, worth a fraction of the cost. It took them over 10 days to even put the wrong product into the 'expedited' shipping process. After weeks and over a dozen emails they have not made any effort to resolve their error. My bank has frozen the transaction and is attempting to get a response from them, which they've been waiting over a week for now.

May 5, 2025
Rated 5 out of 5 stars

Recieved my package way ahead of time…

Recieved my package way ahead of time and in perfect conditions. My tablet had already been pre-setup with google play and english as the main language wich I really appreciate. I've purchased the previpis models from other sitems and always have to spend an hour setting it up before I can actually use, this time it was ready out of the box.

May 4, 2025

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