Giztop Reviews 

2,108
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 145 reviews, reviewers had a great experience with this company. Customers consistently praise the authentic and high-quality products, often available at competitive prices, supported by responsive and helpful customer service. Many reviewers also highlight the fast and timely delivery service, with items frequently arriving within or even earlier than expected. However, some customers also noted unexpected customs duties or tariffs upon delivery, which occasionally added to the final cost. Additionally, some people experienced significant delays in order processing or shipping, and a few mentioned discrepancies in product descriptions, such as missing software or receiving repaired devices.

What people talk about most

Product

People report positive experiences with product, with many customers expressing satisfaction with their new... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast shipping times, even... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing satisfaction with the... See more

Price

Users describe ambiguous interactions with price, with many reviewers praising the great and reasonable... See more

Service

Customers had positive experiences with service, often praising the fast and smooth ordering process, amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've ordered two phones from Giztop, a Lenovo Legion Duel 2 about 5 years ago and a OnePlus 13 this year. Both came with a rom (operating system) in English, where fully functional and costed m... See more

Rated 5 out of 5 stars

Giztop always does me right when I need my authentic vivo products in a timely manner, I love the responsiveness and how simple the process is to ordering a product off the site is. I've bought more t... See more

Rated 5 out of 5 stars

Seller was responsive and answered all questions via email. People should note Custom Clearance in China takes about 2 weeks. Once your order is cleared, it takes less than a week to arrive in the USA... See more

Rated 5 out of 5 stars

Order shipped out reasonably quick. Changed my mind after order and made a request through online chat and was contacted within 24 hours and order was modified without issue. Ended up having to pay... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

Giztop is a shop about products in China and subculture which includes smartphones, electronical gadgets, and everything else that comes under the genre.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(2,108)

163 reviews in the last 12 months

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Rated 5 out of 5 stars

good

they sent a product and it was a good product, great way to ship stuff from china, i got a xioami 55 watt wireless charger

May 5, 2026
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Rated 4 out of 5 stars

No complaints on my last few…

No complaints on my last few transactions. The only reason why they're not getting five stars is because of past experiences. I thought I would give them another try with some Bluetooth products in both times they delivered. Let's keep this trend going.

May 5, 2026
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Rated 1 out of 5 stars

No package and no more money

I ordered a phone from Giztop that never arrived, it was blocked at customs and never delivered to me.

I contacted Giztop multiple times for a refund and they simply ignored me.

No phone, no money back.

I've had similar situations with Amazon and eBay over the years, and I always got refunded without a fight.

Giztop, by contrast, seems perfectly happy to take your payment and leave you with nothing when something goes wrong.

I won't be ordering from them again, and I'd strongly urge anyone considering it to stay away.

Order number: 1100122620
Order date: 22.04.2026

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Honor Magic Air Pro 8

My first time purchasing a phone thru Giztop and I couldn’t be happier!! Plus they upgraded my phone at no extra cost because the one I ordered was out of stock. Would definitely recommend to anyone looking to buy a great phone (Honor Magic Air Pro 8)

May 7, 2026
Unprompted review
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Rated 4 out of 5 stars

My phone was shipped a couple days…

My phone was shipped a couple days late, due to a vacation in China. This was not detailed in the website and it should be.

Otherwise great, third time I buy a phone from Giztop and will again in the future.

April 3, 2026
Rated 1 out of 5 stars

It is fraud to me.

I've purchased "IMAK privacy glass screen protector for Xiaomi 15 Ultra" on 4th April 2026 and it mentioned "support ultrasound fingerprint recognition" on the website but turned out the recognition doesn't work.

I sent an email to enquire about it on 12th April 2026 and was replied one day later:"Ok, we checked that you purchased the screen protector as Privacy version, there is no founctions for ultrasound fingerprint recognition, please understand this. "

Then i replied the email on the same day with the screen capture of "support ultrasound fingerprint recognition" but still no response until today on 2nd May 2026.

April 4, 2026
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