Giztop Reviews 

2,109
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 145 reviews, reviewers had a great experience with this company. Customers frequently praise the remarkably fast delivery times, noting that their purchased products always arrive securely packaged and in completely pristine, working condition. Many consumers also warmly appreciate the competitive prices, helpful customer service responses, and the truly fantastic selection of hard-to-find imported electronic devices available online. However, some reviewers noted unexpected customs tariffs and extra import fees that significantly added to the final cost upon delivery. A few other people also mentioned occasional shipping delays, frustrating tracking issues, and extended transit wait times before finally receiving their online orders.

What people talk about most

Product

People report positive experiences with product, highlighting that items arrive in factory sealed boxes, work... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting efficient and remarkably fast shipping times... See more

Order

Consumers find order experiences to be mixed, as opinions and outcomes vary significantly. While many... See more

Price

Customers consistently note ambiguous experiences with price, reflecting a split opinion regarding overall... See more

Customer service

Clients share ambiguous opinions on customer service. While some reviewers praise support staff for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wanted to purchase a rare, foreign smartwatch. Giztop reached out to me to verify my phone to determine compatibility. It was determined that my phone would not be compatible with the watch. Th... See more

Rated 5 out of 5 stars

I've ordered two phones from Giztop, a Lenovo Legion Duel 2 about 5 years ago and a OnePlus 13 this year. Both came with a rom (operating system) in English, where fully functional and costed m... See more

Rated 5 out of 5 stars

Giztop always does me right when I need my authentic vivo products in a timely manner, I love the responsiveness and how simple the process is to ordering a product off the site is. I've bought more t... See more

Rated 5 out of 5 stars

Seller was responsive and answered all questions via email. People should note Custom Clearance in China takes about 2 weeks. Once your order is cleared, it takes less than a week to arrive in the USA... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

Giztop is a shop about products in China and subculture which includes smartphones, electronical gadgets, and everything else that comes under the genre.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.0

All reviews

(2,109)

164 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Company Great Service

Great service, fast shipping. Vivo x300 ultra Chinese version works fine with T-Mobile network in the US. Love this product very much.
Thank you for a pleasant and smooth transaction! Will do business again and recommend to my friends.

April 3, 2026
Rated 5 out of 5 stars

Helpful Staff

Support Staff at Giztop were very helpful and attentive with my enquiries and issues. Will do business again! :)

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Best of The Best service

Good service, very friendly, always got the latest Chinese flag phones first.
They are the best and especially if you live in Europa, its easy to order a Chinese Phone from them, and they will install Google Play store and remove Chinese bloatware.

I recommend them very very much.

March 4, 2026
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Rated 1 out of 5 stars

They answered me before I bought…

They answered me before I bought something but once I bought something I tried to ask a question about returns and they refused to answer the question. I filed a dispute on PayPal and got the money back.

March 8, 2026
Rated 1 out of 5 stars

I was totally scammed

I was totally scammed. Am so happy that my BANK took care for everything. This WEBSITE IS SCAM don’t TRUST this website i will provide all detailed explanations experience with this website! Please do not trust this Chinese website at all!

March 4, 2026
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Rated 1 out of 5 stars

finally received my OnePlus 15 which…

finally received my OnePlus 15 which was exchanged after Giztop sold a defective Oppo find x9 pro.
Custom fees are kept high. Custom support says one thing but lies in the emails and doesn't really assist you. my initial phone was defective by Giztop and they still claim they provided a free express delivery and defending their defective devices. Did i mention they charge a 10% fee for them to reshelf the phone? its NOT on their website. yet they charge you even when they sell the broken devices. and will refuse to give you the correct amount owed no matter how much you go back and forth with them. worst company when it comes to exchanges

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Xiaomi 17 Ultra Pro Photography Kit

2nd Order with Giztop ! 😃 , smooth and simple ordering , amazing delivery speed , literally the best packaging and protection I've ever seen , first class service , many thanks 🙏 (Will no doubt be back for the 18 Ultra Kit lol)

March 27, 2026
Unprompted review
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