Giztop Reviews 

2,110
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 145 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that all of their purchased items always arrive securely, properly protected, and in wonderful condition. Consumers also genuinely appreciate the remarkably competitive prices and the very wide selection of available electronics and mobile devices offered on the platform. However, some customers also noted unexpected customs fees and additional import tariffs upon delivery depending heavily on their specific destination country. Some reviewers were not happy with occasional shipping delays and lengthy waiting periods before orders were finally dispatched from the online warehouse.

What people talk about most

Product

Customers report positive experiences with the product, highlighting that items arrive factory sealed and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting efficient shipping and... See more

Order

Consumers find order experiences to be mixed, as opinions and satisfaction levels vary significantly among... See more

Price

Clients share ambiguous opinions on price, with many reviewers praising the affordable costs and significant... See more

Customer service

Users describe ambiguous interactions with customer_service. Some consumers praise the responsive, kind, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wanted to purchase a rare, foreign smartwatch. Giztop reached out to me to verify my phone to determine compatibility. It was determined that my phone would not be compatible with the watch. Th... See more

Rated 5 out of 5 stars

I've ordered two phones from Giztop, a Lenovo Legion Duel 2 about 5 years ago and a OnePlus 13 this year. Both came with a rom (operating system) in English, where fully functional and costed m... See more

Rated 5 out of 5 stars

Giztop always does me right when I need my authentic vivo products in a timely manner, I love the responsiveness and how simple the process is to ordering a product off the site is. I've bought more t... See more

Rated 5 out of 5 stars

Seller was responsive and answered all questions via email. People should note Custom Clearance in China takes about 2 weeks. Once your order is cleared, it takes less than a week to arrive in the USA... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

Giztop is a shop about products in China and subculture which includes smartphones, electronical gadgets, and everything else that comes under the genre.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.0

All reviews

(2,110)

165 reviews in the last 12 months

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Rated 1 out of 5 stars

False advertisement!

False advertisement!

Company doesn't ship worldwide, however on their website it says ship worldwide. Bad company with poor customer service and many bad reviews. You need to fix your company!

January 21, 2026
Unprompted review
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Rated 1 out of 5 stars

Useless, Frequencies are a lie

And AGAIN, the frequencies and compatibility of the phone is bullshit. Bought a Honor 500 Pro and wanted to buy a Honor Power 2. All other shops don't write frequencies. Honor himself doesn't write frequencies on his website, which is so bullshit. Giztop as one of the only once, had frequencies, 40 or so and everything fine. Ordered it, arrived and no, no good 4G and neither 5G, as the frequencies which were written down where from the Honor Magic 8 Pro, which is the high end phone, which has all. Not the complete fault of Giztop, more of Honor, that they don't write it down, but why Giztop is just copying from other phones and now I will send it back. Useless, you shouldn't sell it.

January 19, 2026
Unprompted review
Rated 2 out of 5 stars

I purchased Redmi note 15 pro plus…

I purchased Redmi note 15 pro plus Chinese version to use in Europe. Unfortunately phone arrived without Google services installed in spite of description promised Google mobile service should be installed. Chinese rom not user friendly outside China so I don’t recommend it to buy. Only global version, not Chinese. Customer service is great though. Communication was timely and great also. Shipping speed to Europe was extremely fast

December 31, 2025
Unprompted review
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Rated 5 out of 5 stars

I am very satisfied with the order

I am very satisfied with the order. It took ten days for delivery to Bulgaria. The team from Giztop answered the questions I had very quickly and adequately. The documents for the customs were company well and I had no problems.

December 4, 2025
Rated 5 out of 5 stars

Giztop, or two successful orders

I've ordered two phones from Giztop, a Lenovo Legion Duel 2 about 5 years ago and a OnePlus 13 this year.

Both came with a rom (operating system) in English, where fully functional and costed me at least 200€ less than their global versions.

It's the original Chinese phones with an English rom installed, the dream for any person who likes to spare money on brand new products.

Giztop, thank you. I'll come back.

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Giztop is the best!

Giztop always does me right when I need my authentic vivo products in a timely manner, I love the responsiveness and how simple the process is to ordering a product off the site is. I've bought more than 5 items including two vivo phones, two vivo tws airbuds and phone accessories, everything came, nothing was damaged (packaged very good) and they do deliver in within or even earlier than the timeframe provided. I would recommend Giztop to everyone instead of other websites, I fully trust Giztop they give me peace of mind as a customer. I Love Giztop!

December 6, 2025
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Rated 5 out of 5 stars

Product is as adversited,comunication…

Product is as adversited,comunication was good, delivery time was reasonable considering what you're buying comes from china, and after i ordered a 12 gb ram phone and giztop noticed that they did not have this version in stock they upgraded me to the 16gb ram version free of charge, this was very kind of them, thank you giztop and may you prosper

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

No issues at all with OP15

Delivered as promised in a quick manner. International rom was installed as requested . Definately trusted and will buy again.

No issues with customs , delivered by dhl

December 4, 2025
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Rated 5 out of 5 stars

I was a bit skeptical but it worked out

I was a bit skeptical about ordering from giztop but I saw that there were many positive remarks on Reddit. It was cheaper than other websites too. Thank God everything worked out. Many noted that the time from order to shipping is a bit lengthy. I ordered the device on Sat. Dec 6th. It shipped out Thurs. Dec 11th and I received it on Mon. Dec 15th. You be the judge of that. I received the order in a box with bubble wrap all over the device box. I think the shipping came as quick as possible considering the holiday season which was awesome. The device was as described on the website, with Google play already setup. I did not have to contact support and I am hoping I don't ever have to. They claim it's a 2 year warranty on the website. I wished I would have been able to purchase the device warranty but it was Chinese.

December 7, 2025
Rated 2 out of 5 stars

I bought the official tablet cover for…

I bought the official tablet cover for redmagic astra through Giztop. It broke after 1 months use, and I only had taken the tablet out twice, otherwise it was there in place, normal use. Apparently this official cover isnt as strong acoording to reviews online which I highlighted to Giztop (who claims to have 1 year warranty). They said this was out of their hands/not their fault and stopped replying to my second response. Midly annoyed considering the amounts of items I've purchased from them in the past, but once something goes wrong they go silent.

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great service from any point of view!

Great service from any point of view!
Very good price, fast shipping and very well made super protected packaging.
A very kind and clever support for client.
I’m very happy and impressed and surely back to the site to buy from them when I’ll need.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

I'm a repeat customer

I'm a repeat customer! I bought my old Y700, and the new replacement Y700 from giztop and they came through for me both times. Good prices and solid logistics I recommend them for US customers.

November 5, 2025
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Rated 4 out of 5 stars

I love the sound & color

I love the clips the battery life isn't as long as I'd like however the sound quality is awesome sometimes they can hurt when wearing them for extended periods of time I do love to wireless charging ability & the color is cool too

November 6, 2025
Rated 5 out of 5 stars

Giztop the Great

To who it may concern,it is my first time buying on Giztop. I only found this web site because of flossy Carter on YouTube. He states that he buys phones from Giztop so I got curious and I decided to check them out out .I just put an order for 2 smartphones at a great price and shipping was about 2 weeks roughly. For those thinking about it ,yes!! I would buy from them again for sure.

November 5, 2025

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