Giztop Reviews 

2,110
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 145 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that all of their purchased items always arrive securely, properly protected, and in wonderful condition. Consumers also genuinely appreciate the remarkably competitive prices and the very wide selection of available electronics and mobile devices offered on the platform. However, some customers also noted unexpected customs fees and additional import tariffs upon delivery depending heavily on their specific destination country. Some reviewers were not happy with occasional shipping delays and lengthy waiting periods before orders were finally dispatched from the online warehouse.

What people talk about most

Product

Customers report positive experiences with the product, highlighting that items arrive factory sealed and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting efficient shipping and... See more

Order

Consumers find order experiences to be mixed, as opinions and satisfaction levels vary significantly among... See more

Price

Clients share ambiguous opinions on price, with many reviewers praising the affordable costs and significant... See more

Customer service

Users describe ambiguous interactions with customer_service. Some consumers praise the responsive, kind, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wanted to purchase a rare, foreign smartwatch. Giztop reached out to me to verify my phone to determine compatibility. It was determined that my phone would not be compatible with the watch. Th... See more

Rated 5 out of 5 stars

I've ordered two phones from Giztop, a Lenovo Legion Duel 2 about 5 years ago and a OnePlus 13 this year. Both came with a rom (operating system) in English, where fully functional and costed m... See more

Rated 5 out of 5 stars

Giztop always does me right when I need my authentic vivo products in a timely manner, I love the responsiveness and how simple the process is to ordering a product off the site is. I've bought more t... See more

Rated 5 out of 5 stars

Seller was responsive and answered all questions via email. People should note Custom Clearance in China takes about 2 weeks. Once your order is cleared, it takes less than a week to arrive in the USA... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

Giztop is a shop about products in China and subculture which includes smartphones, electronical gadgets, and everything else that comes under the genre.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(2,110)

165 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 4 out of 5 stars

Trust import store

Sencond time purchase in this store and everything was reasonable well, just the delivery company has some control on the customs clearance and the invoice was not clear about the VAT value for Europe, I had to do some workaround. There is some adicional fee from the FedEx to do the customs clearance and besides that the photography kit did no come with the main original Box.

November 5, 2025
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Rated 1 out of 5 stars

Bought 16/512 Oneplus but....

Bought 16/512 Oneplus from their promo event last month. They sent me 16/256 instead and complaint to their customer service. However, they just manage to refund only 75% despite of stress and hardship they gave to me.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great!

It was my first experience with a Chinese wholesaler, and I'm completely satisfied. Fast, precise, and punctual.
Thank you.

November 4, 2025
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Rated 5 out of 5 stars

I was hesitant to buy import…

I was hesitant to buy import electronics, but the product from Giztop was exactly the specs I wanted with no US release yet. Giztop's name came up in multiple YouTube creator videos as a place to use and they did not disappoint. Giztop was simple and shipping was quick. I had to pay a small tariff import fee through DHL for the customs overage, but I was warned ahead of time. I would buy from Giztop again, no problem.

October 7, 2025
Rated 3 out of 5 stars

Fast shipping but bad service

Fast shipping but bad service. I bought a Oneplus Ace 5 and it broke by normal use, still under warranty and i sent it back. Barely got updates about if my phone was being repaired of if a new one got sent back.

October 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Good

Quick delivery, around $40 each in customs for Lenovo Xiaoxin Pad Pro 12.7 and Redmi Note 15. Both arrived in good condition, no issues so far.

September 9, 2025

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