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Glasses2You Reviews 

16,084
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,605 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently point out that the online ordering procedure is extremely straightforward, smooth, and very user-friendly. People are also very pleased with the impressive financial savings achieved when purchasing items compared to traditional high street opticians. Reviewers consistently praise the high quality of the items received, noting that vision is fully restored and everything fits perfectly. However, some people mentioned that order tracking information and delivery times could sometimes be slightly improved. A few reviewers also noted occasional minor issues regarding the accuracy of specific prescriptions or the long-term durability of frames.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that glasses are well-made, sturdy, and fit... See more

Service

Users describe positive interactions with service, highlighting a seamless and friendly process. Consumers... See more

Quality

Customers consistently note positive experiences with quality, highlighting that glasses are well made,... See more

Price

Clients share positive opinions on price, noting that products are significantly more affordable than... See more

Order

Customers had positive experiences with order, consistently highlighting the intuitive and easy online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I confess I was a bit sceptical about mail order specs, but faced with crazy high street prices, thought I’d try a re-glaze of my prescription sunglasses as a trial. Easy ordering, good commun... See more

Company replied

Rated 5 out of 5 stars

The process of ordering was easy. Was able to add prescription but getting the PD was tricky as the number came up and disappeared very quickly. The glasses arrived within 7 working days. As they were... See more

Company replied

Rated 5 out of 5 stars

The branded glasses were great, exactly as per prescription and as ordered, and arrived quickly (less than 10 days from order to receipt) even though I had the full set of options. The price was almos... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the service received. I just wanted to get existing frames reglazed rather than buying new frames. Took just over 2 weeks to get my varifocal glasses returned but this wasn’t a pr... See more

Company replied


Company details

  1. Glasses Store
  2. Optical Products Manufacturer
  3. Optical Wholesaler
  4. Optician
  5. Sunglasses Store

About Glasses2You

Written by the company

About Glasses2you

Glasses2you is a UK online prescription glasses retailer founded in 2005 and based in Southampton, Hampshire. Our motto is "Focusing on Value": high street quality eyewear without high street prices, with savings of up to 70% compared to traditional opticians.

Shop Glasses

We supply prescription glasses from £19.95, including varifocals, bifocals, single vision reading and distance glasses, prescription sunglasses, and a reglazing service for your existing frames. Every frame we stock can be glazed to your prescription, including designer ranges such as Ray-Ban and Oakley.

We deliver worldwide, with free UK tracked delivery over £40, 30-day returns, and a 100% money-back guarantee. Every pair is professionally glazed and quality checked before dispatch. We accept Visa, Mastercard, AMEX, PayPal and Klarna.

Need help? Contact our customer support team on help@glasses2you.co.uk.

Reglaze Your Glasses Shop Sunglasses

Glasses2you - Prescription glasses online since 2005

Written by the company

Complete prescription glasses from £19.95
Single vision, varifocals, bifocals and prescription sunglasses, all glazed to your prescription and delivered to your door. Free UK tracked delivery over £40.
Shop with confidence
30-day returns and a 100% money-back guarantee on every order. Questions before or after ordering? Email help@glasses2you.co.uk and a real person will sort it.
Why we're cheaper than the high street
No expensive premises and no big overheads, so we take a small profit per pair and pass the savings on. Save up to 70% on comparable high street prices.

100% No quibbles guarantee

No risk buying...

If you don't like your new glasses or they don't fit, don't worry. Our 100% no quibbles guarantee means you can exchange them for a different pair or get a refund. There really is no risk to you. Buy with 100% confidence!

Contact info

Promotion box for Glasses2You

Prescription glasses from £19.95

Free UK tracked delivery over £40. 30-day returns. Klarna accepted.

4.8

Excellent

TrustScore 5 out of 5

16K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(16,084)

1,594 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All good

Service, Price and Delivery exceptional !

August 18, 2026
Glasses2You logo

Reply from Glasses2You

Hello,
We are thrilled to hear that you've had such a smooth experience with our team. Thanks for the feedback, and always know we're here to help whenever you need us
Thank you,
Kim

Rated 1 out of 5 stars

Not happy :(

Replacement lenses were menacingly priced at £39.95 so message at checkout states "you are 5p short of free postage" which was a lot more than the actual cost. This is sharp practice and I take exception to it.

August 17, 2026
Glasses2You logo

Reply from Glasses2You

Hello

Thank you for your review.
I am sorry that you did not receive a discount on your order.
We do have to set a minimum price as because below this value we only actually break even with the huge 30% discount.
We very much appreciate your order.
Thanky ou

Rated 4 out of 5 stars

Good service right price no fuss easy…

Good service right price no fuss easy to order.
Thank you

August 18, 2026
Glasses2You logo

Reply from Glasses2You

Hello,
We are thrilled to hear that you've had such a smooth experience with our team. Thanks for the feedback, and always know we're here to help whenever you need us.
Thank you,
Kim

Rated 5 out of 5 stars
Glasses2You logo

Reply from Glasses2You

Hello Miles,
Thank you so much for the kind words! We're genuinely happy to hear you've had great experiences with us. 
It's comments like yours that keep us going. 
Thanks,
Kim

Rated 5 out of 5 stars

Easy to navigate and order on the…

Easy to navigate and order on the website. Quick turnaround and happy with the quality and vision of my sunglasses. Thanks.

August 18, 2026
Glasses2You logo

Reply from Glasses2You

Hi Stephen,
We really do appreciate reading reviews like yours! Glad to know our service team has been of great help.
Thank you,
Kim

Rated 5 out of 5 stars

I confess I was a bit sceptical about…

I confess I was a bit sceptical about mail order specs, but faced with crazy high street prices, thought I’d try a re-glaze of my prescription sunglasses as a trial.

Easy ordering, good communication, prompt service and the specs work well.

I’ve now ordered a pair of re-glazed ‘main’ specs.

Great value, great service, great product.

August 17, 2026
Glasses2You logo

Reply from Glasses2You

Hello,
Thank you for taking the time to share your feedback. 
We are delighted to hear about your positive experiences with our service teams. 
Regards,
Kim

Rated 5 out of 5 stars

Excellent service

Excellent service, super fast. Re glazed an old pair of glasses, varifocals, all perfect 👌

August 17, 2026
Glasses2You logo

Reply from Glasses2You

Hello,
We are thrilled to hear that you've had such a smooth experience with our team. Thanks for the feedback, and always know we're here to help whenever you need us
Thank you,
Kim

Rated 5 out of 5 stars

Better value than high street opticians

Was sceptical about buying glasses this way but totally satisfied with the outcome. Much cheaper than the high street opticians. Was able to replace the lenses in my frames.

June 29, 2026
Glasses2You logo

Reply from Glasses2You

Hi,
We really do appreciate reading reviews like yours! Glad to know our service team has been of great help.
Thank you,
Kim

Rated 5 out of 5 stars

This was my first time ordering from…

This was my first time ordering from Glasses2You and I am very happy I decided to give them a try.

Very professional and always offering to help from start to finish if any help needed.

I received my glasses today which was very quickly and I love them so much. They are exactly as described and shown online. I can see perfectly with them and they fit great.

Ive shopped with quite a few glasses companies online and this one is by far the best. I will definitely be using them again. I think I might get another couple of spare pairs which are very handy to have.

All in all im very happy and would definitely recommend them to everyone.

August 20, 2026
Unprompted review
Glasses2You logo

Reply from Glasses2You

Allie, Thank you for your order and review.
We are pleased you are happy with your glasses,
the speed of delivery and the service received.
Steve

Rated 5 out of 5 stars

Great price

Great price, lovely specs.
Being varifocals wasn’t sure how they’d be but they’re perfect in very way.
Just ordered another pair 😁

August 6, 2026
Glasses2You logo

Reply from Glasses2You

Lorraine, Thank you for your order and review.
We are pleased you are happy with your Varifocals
and the money saved.
Steve

Rated 5 out of 5 stars

Brilliant service and sunglasses.

This was my first time getting sunglasses online. My prescription ones from my usual opticians cost a fortune and I wanted some cheaper alternatives that I could take to a festival. Certainly not with the intention of losing them but I'd fret too much about the other ones.

Anyway I ordered, but then when they came through prescription was wrong. My fault entirely, I missed a + where there should have been one.

I was so impressed by the attitude and kindness from the team for my honest mistake. They got me to send them back and sorted them out for me, no extra coat, no bother.

It's rare I think to have this level of service and honest good decency and I was delighted. I've got the new pair now and I must say they're excellent.

August 5, 2026
Glasses2You logo

Reply from Glasses2You

Tom, Thank you for your order and review.
We are pleased you are happy with your glasses
and the service received.
Steve

Rated 5 out of 5 stars

I wouldn't use anyone else now I have…

I wouldn't use anyone else now I have recently been diagnosed with early stage macular degeneration,my eyes are fine at the moment except for having real trouble with glare, bright lights on cars reflection of the sun on cars dazzles me so much I nearly gave up driving, so I tried different glasses companies the anti glare helped a little but glasses2you were in a league of there own the anti glare is amazing and driving is good again

August 6, 2026
Glasses2You logo

Reply from Glasses2You

Thank you for taking the time to share your feedback. We are delighted to hear about your positive experiences with our service teams. Rest assured, we continuously strive to improve and provide excellent service to all our customers

Rated 5 out of 5 stars

Glasses well made exactly to prescription

Glasses made exactly to prescription. Well made and sturdy. Simple ordering online. Very helpful staff.
Good value compared to regular high street opticians.

August 18, 2026
Unprompted review
Glasses2You logo

Reply from Glasses2You

Hello ,

We are thrilled to hear that you've had such a smooth experience with our team. Thanks for the feedback, and always know we're here to help whenever you need us
Thank you

Rated 5 out of 5 stars

It is always difficult to decide…

It is always difficult to decide whether or not to buy online, especially for something as important as your eyes. All online eyewear companies have limitations that do not exist on the high street. However, having been ripped off too many times on the high street, the limitations I found were acceptable. I found the glasses and service provided by glasses2you outstanding and would happily use them again.

August 5, 2026
Glasses2You logo

Reply from Glasses2You

Stephen, Thank you for your order and review.
We are pleased you are happy with your glasses
and the money saved.
Steve

Rated 4 out of 5 stars

The spectacles appear good

The spectacles appear good. The delivery seemed slow at 2 weeks and a few days. On reflection the price was much higher than a previous pair, nearer the cost spectacles from a local optician,

August 11, 2026
Glasses2You logo

Reply from Glasses2You

Thank you for your order and review.
We are pleased you are happy with your glasses
and apologize for the slight delay with delivery.
Steve

Rated 5 out of 5 stars

Good fit and happy

I have just received a pair of Macey shiny pink reading glasses and they fit me very well. I often have trouble getting glasses that fit me as I have a small head and they tend to slip down. These seem very good.

August 19, 2026
Unprompted review
Glasses2You logo

Reply from Glasses2You

Lesley, Thank you for your order and review.
We are pleased you are happy with your glasses
and the service received.
Steve

Rated 5 out of 5 stars

Very solid experience

Very solid experience, human interaction, even if it did feel slightly commission based. But definitely got what I payed for and wanted 👊👍

August 13, 2026
Glasses2You logo

Reply from Glasses2You

Hello Chris, 
Thank you for your lovely review.  
We are delighted to hear you had a positive experience with us, and we hope to be of service to you again in the future.
For the record, we do not work on a commission basis; we just offer advice depending on prescription details and customer requirements.
Kind Regards
Kim

Rated 5 out of 5 stars

I needed a spare pare of glasses and…

I needed a spare pare of glasses and decided to use Glasses 2you to reglaze old frames. Very happy with the glasses they have produced.

August 13, 2026
Glasses2You logo

Reply from Glasses2You

Hello, 
Thank you for taking the time to leave a review and for your positive feedback.
We are so pleased to hear that you are happy with our reglaze service and hope to be of service to you again.
Kind Regards
Kim

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