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Glasses2You Reviews 

16,292
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,648 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally competitive prices, noting that they saved a significant amount of money compared to traditional high street opticians. People also highlight the remarkably smooth online ordering system, the impressive overall quality of the products, and the prompt, professional communication. However, some people mentioned that minor physical adjustments were occasionally required after delivery to get the frames sitting completely level. A few reviewers also noted that certain specialized photochromic lenses did not darken as much as expected during bright sunny days.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the comfortable fit, high quality,... See more

Service

Users describe positive interactions with service, highlighting prompt responses, professionalism, and... See more

Quality

Consumers find quality to be exceptional, expressing deep satisfaction with the comfortable and well-made... See more

Price

Customers expressed absolute satisfaction with the incredibly affordable prices, noting significant savings... See more

Order

People report positive experiences with order, highlighting the simple and easy-to-navigate website for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company is amazing,living locally I was able to visit to ask for a special feature/ adjustment.The recpetion I recieved was second to non.Months later a had a problem but once again everyone w... See more

Company replied

Rated 5 out of 5 stars

Just got my 2nd pair in 2 month's as was so Happy with wrap around sport Varifocal sunglasses i use for golf Just recieved my 2nd pair of Varifocal Reactor glasses for everyday use Couldn't b... See more

Company replied

Rated 5 out of 5 stars

Fantastic! Fantastic! Fantastic! Was looking around for prescription sunglasses Very good price compared to other companies I sent my own frame with my prescription for varifocal's Pick... See more

Company replied

Rated 5 out of 5 stars

I thought I'd try reglazing my existing frame as I really liked them. Unfortunately they broke as they were taken apart, I wasn't terribly surprised as they are rimless titanium and very fine. I was i... See more

Company replied


Company details

  1. Glasses Store
  2. also in
  3. Optical Products Manufacturer
  4. Optical Wholesaler
  5. Optician
  6. Sunglasses Store

About Glasses2You

Written by the company

About Glasses2you

Glasses2you is a UK online prescription glasses retailer founded in 2005 and based in Southampton, Hampshire. Our motto is "Focusing on Value": high street quality eyewear without high street prices, with savings of up to 70% compared to traditional opticians.

Shop Glasses

We supply prescription glasses from £19.95, including varifocals, bifocals, single vision reading and distance glasses, prescription sunglasses, and a reglazing service for your existing frames. Every frame we stock can be glazed to your prescription, including designer ranges such as Ray-Ban and Oakley.

We deliver worldwide, with free UK tracked delivery over £40, 30-day returns, and a 100% money-back guarantee. Every pair is professionally glazed and quality checked before dispatch. We accept Visa, Mastercard, AMEX, PayPal and Klarna.

Need help? Contact our customer support team on help@glasses2you.co.uk.

Reglaze Your Glasses Shop Sunglasses

Glasses2you - Prescription glasses online since 2005

Written by the company

Complete prescription glasses from £19.95
Single vision, varifocals, bifocals and prescription sunglasses, all glazed to your prescription and delivered to your door. Free UK tracked delivery over £40.
Shop with confidence
30-day returns and a 100% money-back guarantee on every order. Questions before or after ordering? Email help@glasses2you.co.uk and a real person will sort it.
Why we're cheaper than the high street
No expensive premises and no big overheads, so we take a small profit per pair and pass the savings on. Save up to 70% on comparable high street prices.

100% No quibbles guarantee

No risk buying...

If you don't like your new glasses or they don't fit, don't worry. Our 100% no quibbles guarantee means you can exchange them for a different pair or get a refund. There really is no risk to you. Buy with 100% confidence!

Contact info

Promotion box for Glasses2You

Prescription glasses from £19.95

Free UK tracked delivery over £40. 30-day returns. Klarna accepted.

4.8

Excellent

TrustScore 5 out of 5

16K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(16,292)

1,547 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would definitely recommend

Good range of glasses to choose from. Easy to navigate site, and place prescription order. Glasses made to meet my personal need. Delivery was prompt within 10 working days of placing order. Really pleased with the two pairs I ordered 😀

September 16, 2026
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Reply from Glasses2You

Hello ,

We are thrilled to hear that you've had such a smooth experience with our team. Thanks for the feedback, and always know we're here to help whenever you need us
Thank you

Rated 5 out of 5 stars

Good product at a great price.

Good product at a great price.
Arrived on time and more than happy with my purchase.

September 11, 2026
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Reply from Glasses2You

Good afternoon John,

Many thanks for your order and review- we're glad to hear you are pleased with the service!

Best wishes,

Craig

Rated 5 out of 5 stars

The website had lots of frames to choose from

The website was easy to use, lots of frames to choose from. Order was processed promptly and received earlier than I had expected.
The frames were nicely packed, and were really comfortable. Great service.

September 18, 2026
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Reply from Glasses2You

Hello Marilyn,

We are thrilled to hear that you've had such a smooth experience with our team and our website. Thanks for the feedback, and always know we're here to help whenever you need us
Thank you

Rated 5 out of 5 stars

Great service

Quick, professional service with great prices.
It was my first time ordering glasses online so I didn't know what to expect.
Ordering was simple, and when I needed to check something I actually got to speak to a real person who was very helpful and professional.
My glasses arrived 10 days after ordering, including a weekend, and they were perfect.
10/10 serivice!

September 18, 2026
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Reply from Glasses2You

Good morning Mr Roberts,

We're so glad to hear you weren't let down by ordering from us online.  It's always a pleasure to help over the phone or by e-mail!

Thank you very much again for both your order, and your great review.

Kind regards,

Craig

Rated 5 out of 5 stars

Great value glasses highly recommended

Fantastic glasses delivered with fast and easy service

September 9, 2026
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Reply from Glasses2You

Good afternoon Patrick,

Thank you very much for your continued custom, which is very much appreciated!

We're delighted to hear you are pleased with your latest order.

With very best wishes from us all,

Craig

Rated 5 out of 5 stars

Selection of glasses were amazing!

Selection of glasses were amazing and the team were so helpful when my prescription didn’t upload properly. I ended up getting 3 pairs for the same price as 1 pair from a high street store.

September 18, 2026
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Reply from Glasses2You

Good morning Julie,

Thank you very much for your order and review.  It's nice to know you got such good value for money, and we do hope we can be of service again!

Kind regards,

Craig

Rated 5 out of 5 stars

Excellent service

Excellent service! I didn’t want to get new frames so I went for reglazing of my varifocal clear glasses and sunglasses. Every email was answered quickly and received my new glasses in 9 days, for half the price of Specsavers. I was nervous about posting my glasses and doing this online. But I’m delighted with my new glasses and can’t recommend this place enough! Will definitely use them again!

September 18, 2026
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Reply from Glasses2You

Good morning Joanna,

Thank you very much for your review.  We're glad to hear your experience of ordering online was a positive one, and that you are pleased with the reglazing service.

We all wish you a lovely weekend!

Kind regards,

Craig

Rated 5 out of 5 stars

I had some trepidation ordering online…

I had some trepidation ordering online of something so personal as glasses. But given the high cost from the high street suppliers, I was persuaded to give it a try. I ordered varifocal glasses and same prescription sun glasses. My glasses arrived promptly and out of the box my daily glasses are great - delighted. But the sunglasses were not right for me. I returned them, no hassle, for a refund. The best outcome so overall 5 stars and with significant savings!

September 18, 2026
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Reply from Glasses2You

Good morning Mr Morfett,

Thank you very much indeed for your recent order- it was very much appreciated!  We're glad to hear you were pleased with the online service you received, and hope that we can be of assistance again sometime.

With very best wishes,

Craig

Rated 5 out of 5 stars

My new high street glasses were so…

My new high street glasses were so heavy and uncomfortable. I asked glasses2you for advice. I sent in old light weight frames, followed instuctions and waited about 9 days. They are perfect. Very light and matching my prescription.

September 18, 2026
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Reply from Glasses2You

Hello Jennifer,

We are thrilled to hear that you've had such a smooth experience with our team and are happy with your new glasses. Thanks for the feedback, and always know we're here to help whenever you need us
Thank you

Rated 5 out of 5 stars

Easy to use

Easy to use, good quality and quick and helpful service, I would recommend anybody to try it out. Oh and I didn't mention the price, which is excellent, less than half the high street prices.

September 9, 2026
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Reply from Glasses2You

Good afternoon Bill,

Many thanks for your order, and your great review!

We're delighted to hear you were happy with our service.

With very best wishes,

Craig

Rated 5 out of 5 stars

Excellent quality at a reasonable price

Clear service, top quality, excellent price, good communication - what else do you need?

September 17, 2026
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Reply from Glasses2You

Hi,

We really do appreciate reading reviews like yours! Glad to know our service team has been of great help.

Thank you.

Rated 5 out of 5 stars

excellent…experience

The whole ordering experience excellent great price great quality and accurate according to prescription. Fast delivery.

September 9, 2026
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Reply from Glasses2You

Thank you for taking the time to share your feedback. We are delighted to hear about your positive experiences with our service teams. Rest assured, we continuously strive to improve and provide excellent service to all our customers

Rated 5 out of 5 stars

Used Glasses2you many times

good quality, Used Glasses2you many times, well-made frames, good service fast turnaround, you are not going to beat them on price on the hight st, fast delivery

September 11, 2026
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Reply from Glasses2You

Good afternoon Mr Brightman,

Thank you very much indeed for your custom over the past few years!

We're delighted to hear you continue to be pleased with the service you receive from us.

With very best wishes from us all,

Craig

Rated 1 out of 5 stars

Glasses were broken and no one come…

Glasses were broken and no one come back I am and was so disappointed but that online buying

April 7, 2026
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Reply from Glasses2You

Good morning Mr Kitchen,

We're very sorry to hear of your complaint.

Correspondence between us shows that your own frame broke in transport, and that you then chose one of our own frames instead.  We raised the replacement order for you, and dispatched it on April 29th. You now appear to be saying that you have had no further message from us since your glasses arrived broken, although you subsequently chose a replacement pair, and we dispatched it to you on the 29th. to replace the broken pair you mention in this review.

Please get in touch with us if there is anything we have misunderstood!

Rated 5 out of 5 stars

Did exactly as asked.

September 17, 2026
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Reply from Glasses2You

Good morning Mr Hood,

Thank you very much again for your reglaze order, and for leaving us this nice review;  we're glad to hear you are satisfied with the results.

We hope we can be of service again.

Kind regards,

Craig

Rated 5 out of 5 stars

Just got my 2nd pair in 2 month's

Just got my 2nd pair in 2 month's as was so Happy with wrap around sport Varifocal sunglasses i use for golf
Just recieved my 2nd pair of Varifocal Reactor glasses for everyday use
Couldn't be happier
Buy with confidence as somebody alway's on hand to help with any question's you may have
I have told basic everyone I know who wear's glasses about Glasses2you
Alot cheaper than high street optician retailer's
I won't go anywhere else now I have tried
Brilliant

September 16, 2026
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Reply from Glasses2You

Hi Christopher,
We really do appreciate reading reviews like yours! Glad to know our service team has been of great help.
Thank you,
Kim

Rated 4 out of 5 stars

Prompt

Prompt, efficient and competitively priced

September 9, 2026
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Reply from Glasses2You

Hello Robert,
Thank you so much for the kind words! 
We're genuinely happy to hear you've had great experiences with us. 
It's comments like yours that keep us going. 
Thanks,
Kim

Rated 5 out of 5 stars

Glasses2you

The service was so easy to use and my order was processed in record tome

September 16, 2026
Glasses2You logo

Reply from Glasses2You

Hi,

We really do appreciate reading reviews like yours! Glad to know our service team has been of great help.

Thank you.

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