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Glasses2You Reviews 

16,091
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,605 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently point out that the online ordering procedure is extremely straightforward, smooth, and very user-friendly. People are also very pleased with the impressive financial savings achieved when purchasing items compared to traditional high street opticians. Reviewers consistently praise the high quality of the items received, noting that vision is fully restored and everything fits perfectly. However, some people mentioned that order tracking information and delivery times could sometimes be slightly improved. A few reviewers also noted occasional minor issues regarding the accuracy of specific prescriptions or the long-term durability of frames.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that glasses are well-made, sturdy, and fit... See more

Service

Users describe positive interactions with service, highlighting a seamless and friendly process. Consumers... See more

Quality

Customers consistently note positive experiences with quality, highlighting that glasses are well made,... See more

Price

Clients share positive opinions on price, noting that products are significantly more affordable than... See more

Order

Customers had positive experiences with order, consistently highlighting the intuitive and easy online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I confess I was a bit sceptical about mail order specs, but faced with crazy high street prices, thought I’d try a re-glaze of my prescription sunglasses as a trial. Easy ordering, good commun... See more

Company replied

Rated 5 out of 5 stars

The process of ordering was easy. Was able to add prescription but getting the PD was tricky as the number came up and disappeared very quickly. The glasses arrived within 7 working days. As they were... See more

Company replied

Rated 5 out of 5 stars

The branded glasses were great, exactly as per prescription and as ordered, and arrived quickly (less than 10 days from order to receipt) even though I had the full set of options. The price was almos... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the service received. I just wanted to get existing frames reglazed rather than buying new frames. Took just over 2 weeks to get my varifocal glasses returned but this wasn’t a pr... See more

Company replied


Company details

  1. Glasses Store
  2. Optical Products Manufacturer
  3. Optical Wholesaler
  4. Optician
  5. Sunglasses Store

About Glasses2You

Written by the company

About Glasses2you

Glasses2you is a UK online prescription glasses retailer founded in 2005 and based in Southampton, Hampshire. Our motto is "Focusing on Value": high street quality eyewear without high street prices, with savings of up to 70% compared to traditional opticians.

Shop Glasses

We supply prescription glasses from £19.95, including varifocals, bifocals, single vision reading and distance glasses, prescription sunglasses, and a reglazing service for your existing frames. Every frame we stock can be glazed to your prescription, including designer ranges such as Ray-Ban and Oakley.

We deliver worldwide, with free UK tracked delivery over £40, 30-day returns, and a 100% money-back guarantee. Every pair is professionally glazed and quality checked before dispatch. We accept Visa, Mastercard, AMEX, PayPal and Klarna.

Need help? Contact our customer support team on help@glasses2you.co.uk.

Reglaze Your Glasses Shop Sunglasses

Glasses2you - Prescription glasses online since 2005

Written by the company

Complete prescription glasses from £19.95
Single vision, varifocals, bifocals and prescription sunglasses, all glazed to your prescription and delivered to your door. Free UK tracked delivery over £40.
Shop with confidence
30-day returns and a 100% money-back guarantee on every order. Questions before or after ordering? Email help@glasses2you.co.uk and a real person will sort it.
Why we're cheaper than the high street
No expensive premises and no big overheads, so we take a small profit per pair and pass the savings on. Save up to 70% on comparable high street prices.

100% No quibbles guarantee

No risk buying...

If you don't like your new glasses or they don't fit, don't worry. Our 100% no quibbles guarantee means you can exchange them for a different pair or get a refund. There really is no risk to you. Buy with 100% confidence!

Contact info

Promotion box for Glasses2You

Prescription glasses from £19.95

Free UK tracked delivery over £40. 30-day returns. Klarna accepted.

4.8

Excellent

TrustScore 5 out of 5

16K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(16,091)

1,599 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A well priced, excellent company…

I have received today from Glasses2You two frames that I've had re-glazed.
This is an excellent company. They reply immediately to any queries and deal with orders quickly and efficiently.
I was notified of delivery progress throughout via Royal Mail track and trace to my address in France.
This is the second time Glasses2You has re-glazed frames for me (my prescription has increased) and I recommend the company without hesitation.

August 4, 2026
Glasses2You logo

Reply from Glasses2You

Hello,
We are thrilled to hear that you've had such a smooth experience with our team. Thanks for the feedback, and always know we're here to help whenever you need us.
Regards,
Kim

Rated 5 out of 5 stars

The glasses are good looking and…

The glasses are good looking and comfortable my eyesight is now as it should be. Excellent value

July 29, 2026
Glasses2You logo

Reply from Glasses2You

Roy, Thank you for your order and review.
We are pleased you are happy with your glasses
and the money saved.
Steve

Rated 5 out of 5 stars

Very easy to do on line

Very easy to do on line
Great price and very fast delivery
Ponds cheaper than all high street shops 👍

July 22, 2026
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Reply from Glasses2You

Christopher, Thank you for your order and review.
We are pleased you are happy with your glasses,
the money saved and the speed of delivery.
Steve

Rated 5 out of 5 stars

Good Job

Received my glasses at the expected time and they are excellent. They fit perfectly and vision through the sence is very clear. I'm very pleased with them.
Good job 👍🏾

July 29, 2026
Glasses2You logo

Reply from Glasses2You

Jim, Thank you for your order and review.
We are pleased you are happy with your glasses
and the speed of delivery.
Steve

Rated 5 out of 5 stars

A good service

Everything was as expected the glasses are perfect

July 29, 2026
Glasses2You logo

Reply from Glasses2You

Peter, Thank you for your order and review
We are pleased you are happy with your glasses
and the service received.
Steve

Rated 5 out of 5 stars

I thought I would leave it a few months…

I thought I would leave it a few months before leaving a review, just to see how things went having never bought glasses online before.
The glasses were a lot cheaper than my normal optician wanted to reglaze my frames and I mean a lot, plus glasses are frameless so I didn't even know if it was possible. Anyway I have to say they have been really good, no problems at all and well worth the risk but as it turns out it wasn't a risk, this company knows what they are doing.

April 13, 2026
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Reply from Glasses2You

Russell, Thank you for your order and review.
We are pleased you are happy with your glasses
and the money saved.
Steve

Rated 5 out of 5 stars

Hassle free

Hassle free, website easy to use, nice choice of glasses and a very affordable price.

July 21, 2026
Glasses2You logo

Reply from Glasses2You

Thank you for your order and review.
We are pleased you are happy with your glasses
and the money saved.
Steve

Rated 5 out of 5 stars

Actually very KIND!

For some reason my emails were not getting through, so I left a bad review assuming bad customer support. After 24 hours I was contacted by Russell who has identified that my issue was actually my own fault, a decimal point in the wrong place...whoops! I am now amending my review to five stars as they are correcting my glasses even though I made the mistake, that is very kind of them.

July 28, 2026
Glasses2You logo

Reply from Glasses2You

Hello Kevin

Thank you for your review and for your order.

I have checked all our emails and cannot locate any from you and we certainly would have replied to you as we never ignore emails.

Can I check that you are emailing us on help@glassesyou.co.uk.

I will also email you directly now and hopefully we can resolve any issues that you have.
Thank you

Rated 5 out of 5 stars

Really efficient service and very…

Really efficient service and very reasonably priced

July 29, 2026
Glasses2You logo

Reply from Glasses2You

Linda, Thank you for your order and review.
We are pleased you are happy with your glasses,
the price paid and the service received.
Steve

Rated 5 out of 5 stars

Immaculate service as ever

Immaculate service as ever. PD is not as tricky to calculate as it seems. Delighted with the product.

July 29, 2026
Glasses2You logo

Reply from Glasses2You

Mary, Thank you for your order and review.
We are pleased you are happy with your glasses
and the service received.
Steve

Rated 5 out of 5 stars

The website was easy to navigate and…

The website was easy to navigate and the pricing was clear through all the stages of ordering. My glasses arrived before the expected delivery date.

July 29, 2026
Glasses2You logo

Reply from Glasses2You

Alan, Thank you for your order and review.
We are pleased you are happy with your glasses
and the speed of delivery.
Steve

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. Easy to use and ordering system is a breeze to use and great quality frames and lenses and unbeatable price

July 28, 2026
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Reply from Glasses2You

Johannes, Thank you for your order and review.
We are pleased you are happy with your glasses
and the service received.
Steve

Rated 4 out of 5 stars

Teething problems but got there in the end .

The company explained everything with me which was great , I paid extra for the 24 next day delivery but that came and went . I was not happy . I spoke to a representative who apologised, and refunded by 24 delivery straight away . The glasses arrived 4 days late however the look stylish and do the job . So a slight hiccup but we got there in the end . Thanks.

July 20, 2026
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Reply from Glasses2You

Hi David,

Thank you for your review. We are delighted to hear about your positive experiences with our service teams. Rest assured, we continuously strive to improve and provide excellent service to all our customers, and are working to improve our delivery times.

If you have any questions, please don't hesitate to contact us.

Rated 5 out of 5 stars

I sent a favourite frame to be reglazed…

I sent a favourite frame to be reglazed something that the high st chains are loath to do. I received my spectacles and am very satisfied with the lenses

July 28, 2026
Glasses2You logo

Reply from Glasses2You

Thank you for your order and review.
We are pleased you are happy with your re-glazed glasses
and look forward to being of service to you again soon.
Steve

Rated 5 out of 5 stars

My mistake rectified quickly and efficiently

I made a mistake in my order and put '-- instead of '+', so the resulting lenses made for a fascinating experience. I got in touch, was told clearly what to do, offered to pay for replacements and was told there would be no charge, a very pleasant surprise. Customer communication was rapid, clear and pleasant. I shall definitely be using again.

July 28, 2026
Glasses2You logo

Reply from Glasses2You

Thank you for your review and positive feedback.
We really do appreciate reading reviews like yours! Glad to know our service team has been of great help.
We hope to be of service to you again.
Kind Regards
Kim

Rated 5 out of 5 stars

Glasses were reglazed to a high…

Glasses were reglazed to a high standard and deserve a 5star rating. Will definitely use again

July 27, 2026
Glasses2You logo

Reply from Glasses2You

Thank you for your lovely review and positive feedback.
We are so pleased you are happy with your reglazed glasses, and hope to be of service to you again.
Kind Regards 
Kim

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