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Glasses2You Reviews 

16,091
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,605 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently point out that the online ordering procedure is extremely straightforward, smooth, and very user-friendly. People are also very pleased with the impressive financial savings achieved when purchasing items compared to traditional high street opticians. Reviewers consistently praise the high quality of the items received, noting that vision is fully restored and everything fits perfectly. However, some people mentioned that order tracking information and delivery times could sometimes be slightly improved. A few reviewers also noted occasional minor issues regarding the accuracy of specific prescriptions or the long-term durability of frames.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that glasses are well-made, sturdy, and fit... See more

Service

Users describe positive interactions with service, highlighting a seamless and friendly process. Consumers... See more

Quality

Customers consistently note positive experiences with quality, highlighting that glasses are well made,... See more

Price

Clients share positive opinions on price, noting that products are significantly more affordable than... See more

Order

Customers had positive experiences with order, consistently highlighting the intuitive and easy online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I confess I was a bit sceptical about mail order specs, but faced with crazy high street prices, thought I’d try a re-glaze of my prescription sunglasses as a trial. Easy ordering, good commun... See more

Company replied

Rated 5 out of 5 stars

The process of ordering was easy. Was able to add prescription but getting the PD was tricky as the number came up and disappeared very quickly. The glasses arrived within 7 working days. As they were... See more

Company replied

Rated 5 out of 5 stars

The branded glasses were great, exactly as per prescription and as ordered, and arrived quickly (less than 10 days from order to receipt) even though I had the full set of options. The price was almos... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the service received. I just wanted to get existing frames reglazed rather than buying new frames. Took just over 2 weeks to get my varifocal glasses returned but this wasn’t a pr... See more

Company replied


Company details

  1. Glasses Store
  2. Optical Products Manufacturer
  3. Optical Wholesaler
  4. Optician
  5. Sunglasses Store

About Glasses2You

Written by the company

About Glasses2you

Glasses2you is a UK online prescription glasses retailer founded in 2005 and based in Southampton, Hampshire. Our motto is "Focusing on Value": high street quality eyewear without high street prices, with savings of up to 70% compared to traditional opticians.

Shop Glasses

We supply prescription glasses from £19.95, including varifocals, bifocals, single vision reading and distance glasses, prescription sunglasses, and a reglazing service for your existing frames. Every frame we stock can be glazed to your prescription, including designer ranges such as Ray-Ban and Oakley.

We deliver worldwide, with free UK tracked delivery over £40, 30-day returns, and a 100% money-back guarantee. Every pair is professionally glazed and quality checked before dispatch. We accept Visa, Mastercard, AMEX, PayPal and Klarna.

Need help? Contact our customer support team on help@glasses2you.co.uk.

Reglaze Your Glasses Shop Sunglasses

Glasses2you - Prescription glasses online since 2005

Written by the company

Complete prescription glasses from £19.95
Single vision, varifocals, bifocals and prescription sunglasses, all glazed to your prescription and delivered to your door. Free UK tracked delivery over £40.
Shop with confidence
30-day returns and a 100% money-back guarantee on every order. Questions before or after ordering? Email help@glasses2you.co.uk and a real person will sort it.
Why we're cheaper than the high street
No expensive premises and no big overheads, so we take a small profit per pair and pass the savings on. Save up to 70% on comparable high street prices.

100% No quibbles guarantee

No risk buying...

If you don't like your new glasses or they don't fit, don't worry. Our 100% no quibbles guarantee means you can exchange them for a different pair or get a refund. There really is no risk to you. Buy with 100% confidence!

Contact info

Promotion box for Glasses2You

Prescription glasses from £19.95

Free UK tracked delivery over £40. 30-day returns. Klarna accepted.

4.8

Excellent

TrustScore 5 out of 5

16K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(16,091)

1,599 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast delivery in just over a week

Fast delivery in just over a week ! Easy to use , a friendly helpful experience and I saved over £250.00 on the price I paid for the same type of glasses as I paid for from a well known optician last year .
Very happy with my purchase .

July 21, 2026
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Reply from Glasses2You

Thank you for taking the time to share your feedback. 
We are delighted to hear about your positive experiences with our service. 
Kind Regards
Kim

Rated 2 out of 5 stars

Glasses nice looking and comfy but both…

Glasses nice looking and comfy but both arms now loose a few months after purchase.

August 1, 2026
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Reply from Glasses2You

Hello Anne, 
Thank you for your review.  
We are sorry to learn that the arms have come loose on your glasses.  
Please contact our customer services who will be happy to assist you with this.
Kind Regards
Kim

Rated 4 out of 5 stars

Glasses delivered within two weeks

Glasses delivered within two weeks, and look great, no problems with prescription so all good.

July 27, 2026
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Reply from Glasses2You

Thank you for taking the time to share your feedback. 
We are delighted to hear about your positive experiences with our service. 
Kind Regards
Kim

Rated 5 out of 5 stars

Quicker Service and much better value than the High Street optician.

Even though I am now an old age pensioner I recently had to go to the optician for the first time. Having managed to buy cheap readers for the last 30 years.I got an eye test and needed to buy some glasses for better distance vision and to watch TV . The Sales process was like buying timeshare and ultimately they sold me an inferior pair of glasses for not a great price. They also didn’t sell me what I needed which were bifocals. I found your company showed them my prescription and got bifocal glasses with non-reflective lenses for less than I paid my High Street optician for a crappy pair of regular glasses to watch the telly. The irony is I have also called them to get a quote for exactly this type of glasses and two week later still waiting to hear back from them. You have a Customer for life.

July 27, 2026
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Reply from Glasses2You

Thank you for your lovely review and positive feedback.
We are delighted to hear you are happy with your new glasses and the service you received.  We look forward to being of help in the future.
Kind Regards
Kim

Rated 5 out of 5 stars

Excellent glasses and service

Excellent glasses and service

July 27, 2026
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Reply from Glasses2You

Thank you for your lovely review and positive feedback.
We are delighted to hear you are happy with the glasses and service your received.
Kind Regards
Kim

Rated 5 out of 5 stars

Jem:

Jem
Excellent customer service. I spoke to an agent who answered the phone immediately and could
answer my questions. No tiresome menu's, bot's, being put on hold or transfer to a department.
Being able to discuss my requirements was paramount and there was no sales pressure. A wide
choice of stylish frames, lenses and prices to suit all and my purchase was received well within the
expect time. Fully recommend Glasses2You and have no hesitation in purchasing from them again.
Bucks, UK’.

July 31, 2026
Unprompted review
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Reply from Glasses2You

Thank you for your wonderful review and positive feedback.
We are delighted to hear you are happy with the service you received and your new glasses.
We hope we can be of service to you again.
Kind Regards
Kim

Rated 4 out of 5 stars

Recommended

The whole procedure of ordering was easy and the quality of the finished sunglasses is excellent.
Price for varifocal lenses very competitive.

July 21, 2026
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Reply from Glasses2You

Good morning Mr Liveseys,

Thank you very much for your order and review.  We're very pleased to hear the lenses are working well for you!

We hope we can be of service again.

Kind regards,

Craig

Rated 5 out of 5 stars

Excellent service

Excellent service. Above and beyond.
Great value. I am very pleased with my TINTED glasses. I play gold and drive - my glasses make this pleasurable.

They phoned me whenever they had a question or something to define.

May 21, 2026
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Reply from Glasses2You

Good morning Orlando,

We're grateful to you for your order, and your very pleasing comments, thank you!  We're glad to hear your lenses are working as they should for the activities they are needed for.

We do hope we can be of service again.

Kind regards,

Craig

Rated 5 out of 5 stars

Initial mistake was made

Initial mistake was made; customer support was excellent, best price .

May 27, 2026
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Reply from Glasses2You

Good afternoon Mr Press,

We're so sorry to have made a mistake with our first attempt, but are now delighted to hear you have the right lenses!

We very much appreciate your kind comments, and your patience!

It was a pleasure to help, and we hope we can be of service again.

With very best wishes from us all,

Craig

Rated 5 out of 5 stars

Good quality and efficient

This is my second pair of glasses from the company.
Quick, efficient replies to my email when I had a question. Quick turnaround from me sending my frames for a re-glaze to receiving them back. Would use again.

July 24, 2026
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Reply from Glasses2You

Good afternoon Mrs Thompson,

We very much appreciate your two varifocal reglaze orders, and are delighted to hear you are pleased with the results- thank you very much for the 5-star review!

We hope we can continue to be of service.

Kind regards,

Tanis

Rated 4 out of 5 stars

Just as agreed

Just as agreed
Quick service
Very happy

July 24, 2026
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Reply from Glasses2You

Good morning Mr Bush,

Thank you very much for your recent order.  We're glad to hear you are satisfied with the results.

Kind regards,

Tanis

Rated 5 out of 5 stars

Very happy first time purchaser

Easy and helpful ordering system - as long as you have your prescription and can get critical dimensions from your existing glasses - they're usually printed on one of the arms. Unbelievable value for money; the finished glasses were much better than I expected for what I paid. Delivery time gets four stars - took a bit longer than I was hoping for but still faster than the High St.

July 24, 2026
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Reply from Glasses2You

Good morning Dr Taylor,

Thank you very much for your order, and for your enthusiastic comments-  we're sorry to hear that delivery was a little slow, but it's nice to know you feel you received good quality for the money.  As you say, it is a good idea to check dimensions of frames to ensure as good a fit as possible.

With very best wishes,

Tanis

Rated 5 out of 5 stars

Quick and value for money

Quick and value for money. Easy to order even varifocal lenses.

July 24, 2026
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Reply from Glasses2You

Good morning Veronica,

We're glad to hear you found the service straightforward to use, and that you got good value for money.

Your order and review are very much appreciated!

Kind regards,

Craig

Rated 5 out of 5 stars

Great small business

Such a fan. My last fully new pairs were over £350 each (x2) at a dismal high street shop. I’ve just got reglazes for £100 and new sunglasses for £120. Communication and service are excellent. Support a smaller disruptor and get a better deal!

July 24, 2026
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Reply from Glasses2You

Good morning Nick,

Many thanks for your words of support!  We really appreciated you coming to us for your varifocal reglaze, and we are glad to hear we helped you save some money!

We hope we can be of service again.

Best wishes,

Craig

Rated 5 out of 5 stars

I have placed 2 orders now - highly recommended!

I have placed 2 orders now, my first was using the cheapest options for some varifocals just to test them out and I was so happy! I then placed a second order for 2 more pairs one being sunglasses, ticking a lot more optional extras (thinner lenses, polarised etc) and I couldn’t be happier. Trying to get friends and family to order from them. I have told them that your opticians legally have to share your prescription with you. You don’t have to buy your glasses from your high street opticians just because they did your prescriptions. I would 100% recommend! They offer additional help via WhatsApp which was brilliant.

July 16, 2026
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Reply from Glasses2You

Good morning Heidi,

Thank you very much for choosing us for your varifocals.  We're delighted to hear you have been pleased with the outcome on both occasions, and we really appreciate your support!  

It was a pleasure to communicate with you on WhatsApp.

Kind regards,

Craig

Rated 5 out of 5 stars

2nd Order.

2nd Order.
Fit is great and glasses are quality without the high price of the high street.
Check the frame sizes !

July 24, 2026
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Reply from Glasses2You

Good morning Mr Shackleton,

Thank you very much for your kind comments.  Your recent orders were much appreciated, and we are glad to hear that you have found a frame that fits you so well.

We hope we can be of service again.

Kind regards,

Tanis

Rated 5 out of 5 stars

I was not sure what to expect I’ve used…

I was not sure what to expect I’ve used a local optician for over 30 years and paid the price!, I ordered last week not knowing the outcomes, but glasses arrived today and I am thoroughly delighted they are so much better than my expensive standard pair from the high street optician ( independent) fit perfectly and of substantial quality I chose Jack Daniel’s frame as a keen imbiber 5*****

July 24, 2026
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Reply from Glasses2You

Good morning Mr Letford,

Thank you very much indeed for your recent orders, and your great review!  We're glad to hear you were pleased with the results, and  hope we can be of service again.

With very best wishes from us all,

Tanis

Rated 5 out of 5 stars

The glasses are very nice and good…

The glasses are very nice and good quality

July 22, 2026
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Reply from Glasses2You

Thank you for your lovely review and positive feedback.
We are so pleased to hear you are happy with your new glasses and hope we can be of service to you again in the future.
Kind Regards
Kim

Rated 5 out of 5 stars

I’m so chuffed with my glasses they…

I’m so chuffed with my glasses they really are fantastic I’m definitely going to order a second pair

July 24, 2026
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Reply from Glasses2You

Good afternoon Diana,

It's very kind of you to give us your comments- we're delighted to have your feedback, and certainly hope we have the chance to be of service again!

Kind regards,

Harvey

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