Glass America | Windshield Repair & Replacement Reviews 

246
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the technicians for being exceptionally punctual, highly professional, and respectful while performing quick windshield repairs and installations. Consumers truly appreciate the highly convenient mobile service, noting that appointments are extremely easy to set up and technicians arrive directly at their homes or workplaces to complete the work seamlessly. However, some customers also noted minor issues regarding extra costs, scheduling constraints, or overall comfort during the process. Reviewers occasionally encountered specific inconveniences such as unexpected additional expenses, coordination challenges regarding insurance scheduling, or slightly uncomfortable temporary conditions.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that technicians are professional, friendly, and... See more

Staff

Users describe positive interactions with staff members who are consistently polite, efficient, and... See more

User experience

People report positive experiences with user experience, highlighting that the entire process was smooth,... See more

Customer service

Customers report positive experiences with customer service, highlighting great communication and... See more

Price

Consumers find satisfaction with the price and overall service. Reviewers frequently highlight affordable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service as priced very fairly and completed by a professional, mindful, and kind technician. He did turn up very late, but he called me multiple times to update me and explain matters that were ou... See more

Rated 5 out of 5 stars

Very punctual and professional. He did a great job installing the windshield and calibrating the sensors. He also cleaned up the area so that when he left you could not tell that he was there except t... See more

Rated 5 out of 5 stars

Was great, came installed window and gave instructions during the install and if we needed anything will let him know. Thank you for your professionalism.

Rated 5 out of 5 stars

I am so impressed. He was very professional and kept me informed every step of the way. He replaced my window in no time and make sure window went up and down without any issues. I highly recommend G... See more


Company details

  1. Auto Glass Shop
  2. Auto Repair Shop
  3. Window Installation Service

Written by the company

As one of the nation's largest auto glass and windshield replacement and repair businesses, Glass America has been keeping cars, trucks and vans safe on the road since 1999. We work with all insurance companies to handle your claim efficiently and we offer a lifetime warranty on workmanship. Glass America is one of the largest automobile glass repair and replacement companies in the U.S. It provides services for all years, makes and models, foreign and domestic, commercial or passenger vehicles. As a leader in the US auto glass repair and replacement industry, Glass America upholds the highest levels of quality craftsmanship consistently maintaining a proven track record for superior customer service. All technicians are certified and all auto glass installations meet or exceed industry AGRSS Standards and come with a lifetime workmanship warranty. Glass America currently has service centers conducting business under the names Glass America and Auto Glass Service in more than 40 states. Each of the service centers offers mobile auto glass repair and replacement services as a convenience for its customers. We offer fast, free mobile service to your house, business or designated location (We come to you at no extra charge). Glass America's prices are extremely competitive. Our certified installers, OEM (Original Equipment Manufacturer) only the highest quality glass, lifetime warranty and free mobile service add up to unparalleled value.


Contact info

4.9

Excellent

TrustScore 5 out of 5

246 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(246)

244 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a rock hit my windshield on my F150…

Had a rock hit my windshield on my F150 causing a small chip. Called local Danville Glass America store. They took care of getting my insurance claim started and sent a person out to the house the next day who put some epoxy resin in the chip. I’m very pleased with the service and repair.

July 30, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Service

I never heard of Glass America until my boss mentioned it. I requested an estimate and as soon as I submitted it I got a call from Esteban in the office. He quoted a price lower than online and could’ve scheduled my appointment the same day. I chose to do it the next day.
The next morning I got text messages from both the office and the technician confirming my appointment. Marcin P, the technician, was very friendly and worked very quickly and cleanly. He was also able to transfer my ipass sticker from the old windshield to the new one. Affordable price and friendly service from the office to the field.

July 30, 2026
Unprompted review
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Rated 5 out of 5 stars

Very easy, very quick, very good

The service was amazing from the first phone call, they offered a fair price and discounts, they came out the next day, arrived on time and knocked out my window replacements and left the car clean. Very easy, very quick, very good

July 29, 2026
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Rated 5 out of 5 stars

Glass America did an excellent job!

Glass America had my windshield in stock and scheduled an appointment for the very next day. They came to my home on schedule, explained the process and completed the work in about 40 minutes. Adam did an excellent job!

July 23, 2026
Unprompted review
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