I’ve purchased multiple chains and pendants from GLD over the years, and they have made some of my favorite birthday and Christmas gifts for the people I love. The quality is consistently top-tier, wi... See more
Company replied
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See what reviewers are saying
They do not honor their warranty promise!!!! The website makes it so hard to try and file a warranty claim for anything that by the time you can actually find the right to place to make the claim it j... See more
Company replied
Easy to navigate web site. Items are broken down by category, each item well described and looks like they are nicely crafted. I’m looking forward to receiving the pieces I ordered and hopefully order... See more
Company replied
The prices and products look amazing, and I was so excited to receive my package. However, when I got home a few hours after FedEx marked the package as delivered, it had been stolen off of my por... See more
Company replied
4.5
Excellent
54K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Great deals and and great customer…
Great deals and and great customer service love their chains
June 1, 2026
Reply from GLD
We are so happy you love our chains and appreciate your kind words about our service and deals. Thank you so much for your support!
Was contacted by a GLD rep and was…
Was contacted by a GLD rep and was given a special discount code very happy with everything
June 1, 2026
Reply from GLD
We are so glad you had a positive experience with us! We appreciate your kind words and are happy we could assist you! Thanks again!
Miami Cuban Bracelet s are amazing!! 👍🏾
been rocking with GLD for 10+ QUALITY!!!! & CUSTOMER SERVICE ALWAYS COMES THROUGH (His and Hers it)!!!
June 1, 2026
Reply from GLD
We're so glad to hear you've been a long-time customer and appreciate your kind words about our quality and service!
This shop is so easy to order from and…
This shop is so easy to order from and always has the best prices and products!
June 1, 2026
Reply from GLD
We're so glad you find our shop easy to order from and appreciate our prices and products! We value your feedback always!
My package was stolen
My package was stolen, 100% the fault of FedEx. The agent I spoke to (Amy) made absolutely sure to rectify the situation right away.
June 1, 2026
Reply from GLD
We are glad to hear our team was able to resolve the issue promptly. Your positive feedback is greatly appreciated! Thank you so much!
My husband loved the chain/bracelet…
My husband loved the chain/bracelet combination - and the simplicity of the Miami Cuban design. Great find, thank you!
June 1, 2026
Reply from GLD
We are so glad to hear your husband loves the chain and bracelet! We appreciate your kind words about the design. Thank you for your feedback!
Easy to order
June 1, 2026
Reply from GLD
We're happy to read that it was easy for you to order! Thank you for your feedback, and we hope to see you again soon!
The representative made everything so…
The representative made everything so easy when it came to my exchange
June 1, 2026
Reply from GLD
We're so glad our representative made your exchange process easy! We appreciate your positive feedback and thank you for your time!
10 out of 10 recommended!!
Absolutely love all my pieces from here. Also customer service is amazing!! I cant say enough great things! I highly recommend them to all!!(:
May 29, 2026
Unprompted review
Reply from GLD
We're so happy you love your pieces and had an amazing experience with our customer service! Thank you for your wonderful recommendation!
So many great options
So many great options, amazing quality Awesome bundle deals price range so flexible. Really well made jewelry always shop here for every gift.And for myself can't get enough love their products
May 31, 2026
Reply from GLD
We're so happy to hear you appreciate our options, quality, and bundle deals! It's wonderful that you find our jewelry well-made and choose us for gifts and yourself. Thank you for your continued support!
I order a Cuban chain and then 2 days…
I order a Cuban chain and then 2 days after my order was changed for a rope chain, and I could call costumer service to let them know
Also the app doesn’t have any bottom to cancel the order or anything if it hasn’t been shipped
May 31, 2026
Reply from GLD
Hello Tomas
Thank you for this review, and I am very sorry for any confusion caused, as I looked into your order history and am happy to clarify.
From review, it seems 2 orders were placed Thursday by you and so, as the system is unable to make changes to orders without permission from the customer, your order was not changed, but instead you have 2 purchases.
I am very sorry if this has caused you any panic, and we will be reaching out by email to provide these details as confirmation.
If you have any other questions or concerns, please feel free to follow up.
Best regards,
Reply from GLD
We are so pleased to hear you had such a positive experience. Thank you for sharing your kind words with us!
Glad I chose GLD
I love my pendants. Quick turn around service, the packaging of the product is beautiful. Will most definitely be ordering again!
June 1, 2026
Reply from GLD
We're so happy you love your pendants! We appreciate your kind words about our quick service and beautiful packaging. We look forward to your next order!
Reply from GLD
We appreciate you taking the time to leave us this feedback regarding your 19mm bracelet! Our team always strives to provide the best possible pieces, and we're happy to hear that you received the 5-star experience! Thank you again for the support and kindness.
Reply from GLD
Hello Robert
Thank you fort his review, and I apologize for any confusion here regarding the payment installation program options offered at checkout.
As these are third-party services provided by that corresponding company, GLD is not in charge of determining who is approved and who is not for installment payments. To our knowledge, these types of plans are based on individual credit scores and certain other criteria that we are not privy to, as again, GLD is not responsible for approval or denials. To be sure you are assisted, we urge you to contact the correct company so that they can provide further guidance on your account/plan.
Our team will be reaching out to provide these details to ensure that you know we hear you, and thank you for your time and choosing us.
Looking forward to your response and thank you for your time,
David he is always great help
June 1, 2026
Reply from GLD
We are so happy to hear about your positive experience with our agent, David! We appreciate your kind words and will be sure to relay this kind review to him, as we're sure it'll make his whole day! Thank you so much for your time and interest in the brand!
Great ans helpful service
June 1, 2026
Reply from GLD
We're glad you enjoyed our service with our team! Thank you for your kind words always!
Was a very nice chain just too small…
Was a very nice chain just too small for me but the return process is very good. Options for money back or store credit. I chose store credit because i already know I will be getting something
May 26, 2026
Reply from GLD
We're glad you found our return process easy and appreciate your positive feedback. We look forward to helping you find something perfect!
Amazing product and amazing customer…
Amazing product and amazing customer service I love this company
June 1, 2026
Reply from GLD
We are so happy you loved our products and service! Thank you for your kind words and support!
The best place to be if youre trying to…
The best place to be if youre trying to elevate all of your fits. Fire products!!!
June 1, 2026
Unprompted review
Reply from GLD
We are so glad you love our products and that they help elevate your style! Thank you for your amazing feedback of GLD!
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