GLD is the GOAT for me! EVERY piece of jewelry I’ve purchased, I’m absolutely in love with. GLD provides excellent customer service before, during, and after your purchase. Sending you love in the for... See more
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Review summary
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Spoke with Amanda to discuss my return item and when will I receive my item in the right size. Amanda was very professional, knowledgeable, and courteous. She explained in detail how the return proces... See more
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I purchased a gold chain and bracelet set for my boyfriend as a Father’s Day gift. He loved it but unfortunately I ordered the wrong sizes. I tried to exchange but it was taking a long time to ship so... See more
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Everything that I have bought from GLD has been nothing less than amazing quality and appearance. I wear my chains all the time the at work in construction and they hold up very wells. No fading, tar... See more
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4.5
Excellent
55K reviews
Asks customers to review
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this collab is crazy SESH
July 1, 2026
Reply from GLD
Thank you for sharing your experience! We’re thrilled to know that we were able to meet your expectations. Positive feedback like yours helps keep our team motivated and focused on delivering great experiences!
Great satisfaction with order
Yall are awesome great customer services and customer satisfaction. I needed to return a necklace and bracelet that was both way to small and the return was super fast and easy to complete. I highly recommend these guys for all your jewelry needs thank you.
July 9, 2026
Reply from GLD
We are so happy to hear that your return process was super fast and easy! We always strive to provide excellent customer service and satisfaction. Thank you for highly recommending us for jewelry needs!
The color does not portray what is…
The color does not portray what is online and the quality looks a lot less than it does online, not overly impressed with quality
July 1, 2026
Reply from GLD
Hello Bryan
We appreciate your honest feedback on your recent purchase with us, and we are very sorry to hear we've given you anything less than a 5-star experience. We would like to take a closer look at what happened and discuss this with you directly, so we'll be reaching out by email shortly to continue the conversation. We thank you fort he chance to make this right and hope to hear back soon!
Kind regards,
The chain was broken on delivery in two…
The chain was broken on delivery in two three places. I also wanted a white gold but the color is the least it my worries I can't even wear this for the event I planed too so. Ie I waited and paid for. Thing in a sense
July 8, 2026
Reply from GLD
Hello Chiedu
We truly value your sharing this review with us to let us know that you were delivered a broken item, and that is unacceptable to the quality standards we set out to achieve with each purchase.
It's disappointing to hear that you've experienced this, as you are a returning member of the GLD family, and we'd appreciate the opportunity to look into this further together.
You'll be hearing from our team by email shortly, so we can provide you with the support you deserve and help get this fixed.
We appreciate your call out and hope to hear from you soon!
I was charged 3 other charges for one…
I was charged 3 other charges for one necklace of 88.00 pls do not charge me anything else!! Other than 88.00
July 9, 2026
Reply from GLD
Hello Carol
Thank you for bringing this to our attention. We never want anyone to feel any sense of panic when shopping with us, so we took a look into your order details, and are happy to advise that there is only 1 order under the email address provided and we only were able to collect 1 payment due to only 1 purchase being made.
Please note, depending on your bank, they can place a pre-authorization on your account that will shows as pending. This is typically when a purchase is made with a company for the very first time, and it should fall off in the next couple of business days depending your bank.
Our team will be following up by email to discuss this further and see what happened here.
Thank you for this review and we look forward to hearing back!
Love the pieces
Love the pieces. I had an issue with one of mine. Only had it for a week. But it got take care of real quick by customer service and I am completely satisfied.
Thank you for giving me a good jewelry buying experience
July 1, 2026
Reply from GLD
We're so happy to hear you love our pieces and that our customer service team could quickly resolve the issue you experienced. We appreciate you sharing your positive jewelry buying experience with us!
A great experience they will you in the…
A great experience they will you in the best selection.they answer questions in sizes of pendants.great deals.very happy
June 19, 2026
Reply from GLD
We are so happy to hear you had such a great experience and found great deals! It's wonderful to know we could assist with your questions about pendant sizes. Thank you for your kind words!
Fast delivery the only thing if i…
Fast delivery the only thing if i ordered this product again i would order a bigger size so i wouldn't have to go into the little circles and have more of the actual links
June 28, 2026
Reply from GLD
We appreciate your feedback on the fast delivery and your suggestion regarding sizing for future orders! We're glad to hear you received your product quickly. We will consider your comments about the product's design for future improvements!
I did not get my discount 50 percent…
I did not get my discount 50 percent off with BIP50 code. Can you fix this? Thank you.
July 9, 2026
Reply from GLD
Hey there, Joanne
We sincerely appreciate you taking the time to share your feedback with us on the issue you faced with applying your discount code. We're sorry to hear things didn't go as expected, and we'd like the opportunity to learn more, so we may help resolve this asap. A member of our team will be reaching out by email shortly to follow up and assist further, and we hope to hear back soon!
Thank you so much,
Your customer service department has…been very helpful
Your customer service department has been very helpful. I can’t wait to receive my order. Thank you so much 😊
July 9, 2026
Reply from GLD
We're so happy to hear that our customer service team was helpful! We appreciate your kind words and hope you absolutely love your order when it arrives! Thank you for choosing GLD!
Always responds to any question
Always responds to any question, products great quality you definitely get your money worths
July 9, 2026
Reply from GLD
We're so happy to hear that you appreciate our responsiveness and the quality of our products! Thank you for your wonderful feedback!
YOU CAN WEAR IT IN THE SHOWER
I’m not saying you SHOULD wear your jewelry in the shower, BUT YOU CAN. Two years ago, I bought their yellow gold rope chain as a beater, but it has outlasted ALL of my other jewelry despite daily use, daily showers, and daily workouts. I have studied this chain to look for a SINGLE defect, but it still looks like new.
Have been upgrading my collection of GLD jewelry ever since then. Each one looks amazing, gets tons of compliments, and lasts FOREVER. Love GLD from the bottom of my heart.
July 9, 2026
Unprompted review
Reply from GLD
We are absolutely thrilled to hear about your incredible experience with our yellow gold rope chain! It's wonderful to know that it has exceeded your expectations for durability and style, even with daily wear, showers, and workouts. We truly appreciate you sharing how our jewelry has become a lasting and cherished part of your collection. Your kind words and continued support mean so much to us! Thank you so much!
Reply from GLD
Thank you for taking a moment to share your thoughts with us. We’re happy to hear that you had a great experience and enjoyed what we had to offer especially with how consistent we are from your experience. Your feedback means a great deal to our entire team! We appreciate your support and business!
The jewel is good fits just right and…
The jewel is good fits just right and looks great thank you much 😊 stay safe out there
July 9, 2026
Reply from GLD
Thank you so much for your wonderful review! We're delighted to hear that your jewelry fits perfectly and looks great. We truly appreciate your kind words and your support. Stay safe as well!
second or third order from gld
second or third order from gld, good quality and very VERY long lasting
July 7, 2026
Reply from GLD
We're so glad to hear you're consistently pleased with the quality and durability of our products across multiple orders! Thank you for your continued support!
Super fast and my chain and pendant are…
Super fast and my chain and pendant are sick. My wife loved her bracelet too
July 1, 2026
Reply from GLD
We are so happy to hear that you love your chain and pendant! It's wonderful that your wife also enjoys her bracelet. Thank you for your kind words and for choosing us!
Just great and awesome
July 7, 2026
Reply from GLD
We're so glad you enjoyed your experience with us at GLD. Thank you for your positive feedback and we appreciate your time and business! Wishing you the best always!
Positive experience
Fast shipping great quality and good customer service through the chat.
July 1, 2026
Reply from GLD
We're so happy to hear that you had a positive experience with our fast shipping and the quality of our products. We're also glad our chat support was helpful!
2 Chains Diamond Figaro & Rock Station
Diamond Rock Cable Link Station 18” & Diamond Figaro Chain Gold 24” Great Chains I love both of them
July 9, 2026
Reply from GLD
We are so happy to hear you love both of your chains! We’re also happy to hear that your experience was a positive one and appreciate you sharing it with us. Thank you for your support in GLD and we hope to see you return very soon!
Iv been meaning to write a review
I’ve been meaning to write a review for a month now. My husband bought me a necklace and matching bracelet for I think just under 500. The part where it says GLD is turning pink, which I’m assuming it’s tarnishing. Paying almost 500 for things kinda makes you think that it’s not going to tarnish so I’m a little bit disappointed.
May 20, 2026
Unprompted review
Reply from GLD
Hello Kelly,
Thank you for taking the time to share your feedback, and we're sorry to hear about your experience. We understand how disappointing it can be, especially when the piece was a meaningful gift.
We'd love the opportunity to make this right. Please send us a message to support@gld.com with your order number or the email associated with your purchase, and our team will be happy to take a closer look and explore the best solution for you.
We look forward to speaking with you!
Kind regards.
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