Global India Express Reviews 

I am sharing my experience with Global India Express Shipping, New Delhi, so other customers can make an informed decision.

I used their services for an international shipment from India, which arrived on 16 December 2025. I was charged for 148 kg, however based on the actual volumetric and gross dimensions, the shipment calculates to approximately 100 kg, regardless of the standard method applied.

I documented the discrepancy with clear photographic and video evidence and shared this with the company on 15 January 2026. During a conversation on 21 January 2026, their representative verbally acknowledged that the dimensions I provided were correct and advised that the matter had been forwarded internally, including to Accounts.

Unfortunately, despite multiple written follow-ups and a formal request for acknowledgment with a clear deadline (7 February 2026), I have not received any written response, confirmation, or resolution.

For transparency, I have also published a short video demonstrating the dimensional calculation discrepancy on my YouTube Sushantsohani
👉

I am still open to an amicable resolution and hope the company will respond formally to close this matter.

Excellent service... Thatbtook only 4 days to deliver our parcel to Sharjah UAE.. Box was perfectly packed and delivered without any damage or wear n tear. Must appreciate.

Thieves. And complicit managers.
I had sent memorabilia from India to Australia. Not only were the boxes opened and old cameras and watches taken out. The managers did nothing--even after showing them that the recorded weight on the received packages didn't match the sending weight. No investigation. No response.
Doesn't put India in the best light! Just a band of thieves.

Good service. Delivery reached on expected timeline. Special mention to Nagarajan sir, helped with all the documentation and smooth flow through customs.

My Daughter stays in UK and I would definitely recommend Global India express courier to everyone to use their courier service , very affordable and cheap compare to other International courier service and charges.

Specially I need to thank Mr Nagaragan and Sathyam who picked up the parcel from my home and delivered to UK before the expected date since i had requested them to send the courier since the weather is very cold in UK and my daughter needed the warm clothes.

Very impressive person Mr Nagarajan who followed up until the parcel is delivered and shared the tracking details the date the courier was picked up and he personally tracks and followups , very good experience and he was so polite and caring , excellent service . Thank you so much.

I send medicine to US from Ville Parle Mumbai and got good service as never taken like this one. They collected courier from my home and pack that and delivered in California in 4 days without any custom issues as they Cleared it from custom too. Really appreciate the service and will make Global India Expresa for our family courier partner.

Timely response, hassle-free delivery.Polite and understanding people 👍

Hi my name is shibu I had send a parcel from Bangalore to uk and I received on time ,but all the products were damaged and they said they will do packing individually for all items but nothing was done ,they just dumped all the items in one box and sealed it,there was coffee powder and pepper and their packaging broke and damaged whole stuff,, these people from support team just send a email back saying that they can't do anything about it ,, total dissatisfied

Really fastest delivery ever.
Thank you so much
Global India express😊👍

Amazing packaging and the items were delivered on time. The items were picked right within 2 hours of booking which is amazing as well. Thank you so much Mr. Nagarajan for your prompt service. I definitely recommend Global India Express.

My shipment from hyderabad to Korea reached safe and on time. MR Nagaraj also helped us with dealing with clearance issue and guided us .

I wouldn’t even give this company a single star. Their website claims complete responsibility for customs clearance, but their actions and words are contradictory. Their staff is incredibly irresponsible, unprofessional, dishonest and rude and impolite. Due to their negligence, my packages have been stuck with US customs for the past two months, and they’ve even disposed of them. This company, its staff, and the owners are utterly irresponsible for not acknowledging their mistakes and providing any information about my packages. They’ve been lying from the very beginning. Which shipping company on earth doesn’t have a direct contact base with custom departments in other countries is beyond my comprehension. And that’s what they have been telling me.!!!

The owners are so irresponsible, @kundan sinha, Roushan Sinha, and their third partner didn’t even have a courtesy to response to the customer’s email even after mentioning them in the email to find a direct answers from them.

Pramod, priya, “so called support team”.. I don’t know what they have been even hired for?

Tariff policy was changed recently in the US, that’s understandable but because of not taking the prompt action by the support team of this company in providing all the necessary information to the US Customs before the deadline when asked repeatedly by them, the customs held my packages and now have disposed them off. The packages hold a great sentimental value and very expensive items (34K JUST FOR SHIPPING WITH 3LKHS WORTH ITEMS) but these highly unprofessional company has messed it up!!!!!

BIG SHAME ON YOU GUYS!!

******People may have had a good experience with this company but I strongly recommend to once consider lowest reviews before hiring them for your expensive and exclusive items to ship overseas if you’re new and looking to ship your stuff.*******

THEY ARE A COMPLETE FRAUDSTERS. BEWARE OF THEM.

This review is about Mr Nagarajan (South India SPOC) of Global India Express courier services company.

I had a fantastic experience working with him in terms of having my parcel shipped to Australia.

Excellent customer service representative.

Thank you,
Arpitha Rao

Worst courier service, never will go or recommend them to anyone. its been nearly 2month and have not got my parcel. Pathetic customer service as well have to call them 10 times and then when they pick will have no information, will promise you call back which will never come.

Please avoid using this company for any domestic or international courier packages, especially if you are sending valuable, fragile, or personal items. Based on our experience, this company has shown complete carelessness, and unprofessional conduct throughout the process.
Our shipment arrived in tampered boxes, with broken crockery, damaged wooden items, and missing personal items such as clothes & shoes. This clearly indicates mishandling and possible theft during transit. Despite raising complaints, there has been no satisfactory response or compensation from their customer service team, which reflects how irresponsibly they treat their customers after collecting full payment.
Such behavior is unacceptable for especially one that handles international consignments. They have failed to maintain transparency, integrity, and basic professionalism, leading to significant financial loss and emotional distress for our family.
I strongly recommend that others stay away from this company and Global India Express Pvt. Ltd. cannot be relied upon for safe delivery or honest service — their actions demonstrate negligence, dishonesty, and lack of ethics in handling customer shipments.

Here are the individuals who are involved in our courier process

Anjay jha +91 95997 80555

Roushan kumar +91 9958182927

Nagarajan

Sonica at Global India Expresss did an excellent job coordinating the packaging and delivery to three international addresses (Canada, UK and UAE) all at the same time and offered highly competitive rates. Sonica’s mannerisms and attitude far exceeded my expectations and the goods were delivered well before time in an immaculate condition. Kudos to the field team as well (Mr Monu) for a great job with care and extremely polite natured service coupled with extraordinary care in packaging as if it were hi/their own goods. Truly impressed with the systems and coordination at Global India Expresss.

This is my second time to send,
shipment and service is very excellent and timely arrival. Special thanks to Sonika mam for her best co-ordination for arranging pick up n delivery on time I recommend to contact Sonika mam for your shipment abroad for five star service... Thank you Sonika ji and I will continue to ship from your company in future too.

Excellent service by Gopal and his team from the moment of initial enquiry to receipt of boxes, sent from Delhi to Thailand. Timely communication throughout the delivery process. All staff were efficient, polite and friendly. Can’t recommend highly enough. Thanks guys 🙏🏼

Nagarajan made the whole experience really smooth and went the extra mile to help me coordinate my packages from vendors and assemble and send to canada. Did multiple courier orders with him and I'm really happy with the service. Highly recommended international courier service and good coordination by their team. Thank you Nagarajan!

This is the best platform for shipping packages, starting for packing & pickup to delivery at the destination. Major plus points are clear guidelines, minimum interaction, effective and clear communication and setting the right expectations with clear estimated delivery dates.
Thank you Najarajan and team for making the process simple and clutter free