Global India Express Reviews 

I wouldn’t even give this company a single star. Their website claims complete responsibility for customs clearance, but their actions and words are contradictory. Their staff is incredibly irresponsible, unprofessional, dishonest and rude and impolite. Due to their negligence, my packages have been stuck with US customs for the past two months, and they’ve even disposed of them. This company, its staff, and the owners are utterly irresponsible for not acknowledging their mistakes and providing any information about my packages. They’ve been lying from the very beginning. Which shipping company on earth doesn’t have a direct contact base with custom departments in other countries is beyond my comprehension. And that’s what they have been telling me.!!!

The owners are so irresponsible, @kundan sinha, Roushan Sinha, and their third partner didn’t even have a courtesy to response to the customer’s email even after mentioning them in the email to find a direct answers from them.

Pramod, priya, “so called support team”.. I don’t know what they have been even hired for?

Tariff policy was changed recently in the US, that’s understandable but because of not taking the prompt action by the support team of this company in providing all the necessary information to the US Customs before the deadline when asked repeatedly by them, the customs held my packages and now have disposed them off. The packages hold a great sentimental value and very expensive items (34K JUST FOR SHIPPING WITH 3LKHS WORTH ITEMS) but these highly unprofessional company has messed it up!!!!!

BIG SHAME ON YOU GUYS!!

******People may have had a good experience with this company but I strongly recommend to once consider lowest reviews before hiring them for your expensive and exclusive items to ship overseas if you’re new and looking to ship your stuff.*******

THEY ARE A COMPLETE FRAUDSTERS. BEWARE OF THEM.

Worst courier service, never will go or recommend them to anyone. its been nearly 2month and have not got my parcel. Pathetic customer service as well have to call them 10 times and then when they pick will have no information, will promise you call back which will never come.

Please avoid using this company for any domestic or international courier packages, especially if you are sending valuable, fragile, or personal items. Based on our experience, this company has shown complete carelessness, and unprofessional conduct throughout the process.
Our shipment arrived in tampered boxes, with broken crockery, damaged wooden items, and missing personal items such as clothes & shoes. This clearly indicates mishandling and possible theft during transit. Despite raising complaints, there has been no satisfactory response or compensation from their customer service team, which reflects how irresponsibly they treat their customers after collecting full payment.
Such behavior is unacceptable for especially one that handles international consignments. They have failed to maintain transparency, integrity, and basic professionalism, leading to significant financial loss and emotional distress for our family.
I strongly recommend that others stay away from this company and Global India Express Pvt. Ltd. cannot be relied upon for safe delivery or honest service — their actions demonstrate negligence, dishonesty, and lack of ethics in handling customer shipments.

Here are the individuals who are involved in our courier process

Anjay jha +91 95997 80555

Roushan kumar +91 9958182927

Nagarajan

Sonica at Global India Expresss did an excellent job coordinating the packaging and delivery to three international addresses (Canada, UK and UAE) all at the same time and offered highly competitive rates. Sonica’s mannerisms and attitude far exceeded my expectations and the goods were delivered well before time in an immaculate condition. Kudos to the field team as well (Mr Monu) for a great job with care and extremely polite natured service coupled with extraordinary care in packaging as if it were hi/their own goods. Truly impressed with the systems and coordination at Global India Expresss.

This is my second time to send,
shipment and service is very excellent and timely arrival. Special thanks to Sonika mam for her best co-ordination for arranging pick up n delivery on time I recommend to contact Sonika mam for your shipment abroad for five star service... Thank you Sonika ji and I will continue to ship from your company in future too.

Excellent service by Gopal and his team from the moment of initial enquiry to receipt of boxes, sent from Delhi to Thailand. Timely communication throughout the delivery process. All staff were efficient, polite and friendly. Can’t recommend highly enough. Thanks guys 🙏🏼

Nagarajan made the whole experience really smooth and went the extra mile to help me coordinate my packages from vendors and assemble and send to canada. Did multiple courier orders with him and I'm really happy with the service. Highly recommended international courier service and good coordination by their team. Thank you Nagarajan!

This is the best platform for shipping packages, starting for packing & pickup to delivery at the destination. Major plus points are clear guidelines, minimum interaction, effective and clear communication and setting the right expectations with clear estimated delivery dates.
Thank you Najarajan and team for making the process simple and clutter free

Thank you Mr Nagaraj sir
I can’t believe this just in 3 days Door delivery at UK From Bangalore
Safely reached
Clear communication

Thank you sir
Ravikumar T

I tried many courier companies who said will deliver items to Iran but when it came to collection, they backed out. Mr. Roushan of Global India Express not only confirmed prompt delivery, directed me to contact Mr. Nagarajan at their Bengaluru office who will help me. I was pleasantly surprised by the assistance provided by Mr. Nagarajan from the time of receiving the consignment till it was delivered to our customer. I have never experienced such personal service till date. Thank you so much Mr. Roushan and Mr. Nagarajan. I will never look for any other service provider, will also recommend you whenever possible.

Nagarajan was my contact person from start to end, excellent communication. Reached out to me as soon as i put in a query , proactively scheduled pick up at short notice . Packing , tracking , transparency in price and timely delivery from
Bengaluru to san francisco area .. job well done !

One word trust . Gopal and his team was helpful and supportive all throughout pre , during and post delivery .
If you want a hassle free experience Global India Express is your cargo partner . In this market filled with scam and noise you need a trusted partner Global India Express is the name . Speak to Gopal from Delhi Office he will make sure your cargo is in trusted hands .GIE is the my recommendation to all friends and family from now on.

It's great support given by Mr.Nagarajan for sending things to UK without any obstacles....the way he communicating us was very prompt and understandable

Had good experience with Global India. I sent medicine to Australia through them. Mr Nagarajan help through out the process until courier delivered. Very good and transparent service.

Has great experience with global india express.Mr.Nagarajan helped me with all info and shipped my empassy document on right time. Thanks soo much🙏🙏🙏👍👍👍

Has great experience with global India express. Mr. Nagarajan helped me with all info and shipped my medicines on right time. Thanks so much.

I recently availed the services of Global India Express for the 2nd time to send a parcel from Bangalore to my daughter in Brisbane, and I couldn't be more pleased with the experience. The entire process, from packing to pickup, was handled seamlessly by their dedicated team. I want to specifically commend the Manager, Mr. Nagarajan, for his exceptional service.

Mr. Nagarajan went above and beyond at every step of the way. He was always available to address my queries and provide updates, ensuring I felt informed and confident about the shipment. His professionalism and willingness to assist were truly remarkable. Not only did he coordinate the logistics efficiently, but he also took the time to keep me updated throughout the transit, which greatly eased my concerns.

When the parcel arrived at my daughter's residence, it was delivered on time and with the utmost care. Mr. Nagarajan even followed up with me after the delivery to confirm everything was satisfactory.

Thanks to him and the reliable team at Global India Express, I was able to send a care package with peace of mind. I highly recommend their services for anyone looking to ship internationally. Thank you, Mr. Nagarajan, for your outstanding dedication and support.

All items except valuables are missing from the shipment of 28 boxes and now we don’t get any response at all ..

Fabulous service. But little bit expensive but overall good service. They promise me. They delivered their service

Very bad and pathetic services. Items stolen from the cation. They collect cartons from your residence promising that it won't be opened again and after taking it to their warehouse they open the cartons and remove expensive items from it. No response when you enquire with them as if they don't care. Very bad attitude. Never use their service. They don't answer calls or revert to your WhatsApp messages.