I spoke with Teresa today she was most helpful sorted out my problem very quickly the site itself is one of the best I’ve used
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great customer service and really good gameplay from my first deposit. Customer service agent Maxi was really helpful also with a bonus being added.
Company replied
Alina was very helpful in answering my query
Company replied
Teresa was very helpful in sorting out my problem with the daily deals, very friendly
Company replied
Company details
Glossy Bingo
Written by the company
- With tonnes of casino games, slots and exciting bingo rooms, Glossy Bingo is your ticket to fun and prizes!
- Our response to the current situation
- At Glossy Bingo, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
- Our approach to Safe Gaming
- Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
- Getting in touch
- For any queries, please contact us at support@glossybingo.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.
Contact info
United Kingdom
- support@glossybingo.com
- www.glossybingo.com
3.9
Great
776 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Please avoid if possible just another…
Please avoid if possible just another site under a blanket of other so called great sites. the gameplay is very laggy amazingly when your about to bonus and if you dont bonus is really low payouts. Hopefully these sites will be taken down in the next few months.
THERES BETTER MORE REGULATED SITES THAT PLAY CORRECTLY.
October 19, 2023
Unprompted review
Reply from Glossy Bingo
Hi Martyn,
Thank you for your review, we are sorry to hear that you haven’t had much luck recently. Like all reputable and licenced operators, our games are completely random, and we have no influence on their outcomes. Their randomness is reviewed by an accredited independent party to ensure they are random and fair.
Our support team has reached out to you privately to assist you on how you can get more bang for your buck the reduce the need for you to deposit more in order to enjoy your time with us.
Regards,
Glossy Bingo
Teresa super fast and efficient …
Teresa super fast and efficient Brilliant
October 18, 2023
Unprompted review
Reply from Glossy Bingo
Thanks for the great review, Mike!!
We are delighted to hear that you are continuing to enjoy our site. Our Team is available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
10/10 Teresa was a great help
October 18, 2023
Unprompted review
Reply from Glossy Bingo
Thanks for the great review, Chloe!!
We are delighted to hear that you are continuing to enjoy our site. Our Team is available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
I was so pleased you let me know there…
I was so pleased you let me know there was a problem with withdrawing funds thank you theresa
October 10, 2023
Unprompted review
Reply from Glossy Bingo
Hi Maggie,
Thank you for your great feedback!!
Customer Service is hugely important to us as you know. Please feel free to contact our team any time and we would be happy to help again.
Kind regards,
Glossy Bingo
Patrick was very helpful and had my…
Patrick was very helpful and had my query resolved fast
October 5, 2023
Unprompted review
Reply from Glossy Bingo
Hi Deborah,
Thank you for your positive review of our site. I'm glad you enjoyed chatting with Patrick.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
Great fun and great customer service…
Great fun and great customer service from Patrick
September 28, 2023
Unprompted review
Reply from Glossy Bingo
Hi Vicky,
Thank you for your positive review of our site. We are glad to hear that you found Patrick very helpful.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
I'm sad I played a lot on this site…
I'm sad I played a lot on this site currently I was on 3 main sites it turns out that all 3 are suspended I don't understand why until Friday everything worked normally for deposit and withdrawal
September 25, 2023
Unprompted review
Reply from Glossy Bingo
Thanks for the great review, Katia!!
We are delighted to hear that you are continuing to enjoy our site. Our Team is available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
Reply from Glossy Bingo
Hi M Boyd,
Thank you for your positive review of our site.
We are available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
Love this site
Love this site. Staff are amazing and helpful. Patrick was an absolute star in helping me reopen my account. Verification was an easy process and very fast. Withdrawal nice and quick. Love the staff and the site. Keep up the good work glossy bingo and thank you kindly for all your help.
September 21, 2023
Unprompted review
Reply from Glossy Bingo
Hi Sandra,
Thank you for your positive review of our site. I'm glad you enjoyed chatting with Patrick.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
Great customer service helped straight…
Great customer service helped straight away by James great customer service would recommend glossy to everyone had bad experience by Mecca they robbed me love glossy and the customer service team are lovely
September 20, 2023
Unprompted review
Reply from Glossy Bingo
Hi Debbie,
Thank you for your positive review of our site. We are glad to hear that you found James very helpful.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
Best customer service
Best customer service
Patrick and Jessica were the best ever!
So clear and helpful
September 18, 2023
Unprompted review
Reply from Glossy Bingo
Thanks for the great review, Kimbie!!
We are delighted to hear that you are continuing to enjoy our site. Our Team is available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
I signed up due to the welcome offer…
I signed up due to the welcome offer but after I registered I couldn't find it. Went on to chat and spoke to Andrew who was fantastic and helped me out with adding the bonus for me. He was very polite and knowledgeable. Great customer service!
September 2, 2023
Unprompted review
Reply from Glossy Bingo
Hi Lucy,
Thank you for your positive review of our site.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
Andrew👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
September 1, 2023
Unprompted review
Reply from Glossy Bingo
Thanks for the great review, Andis!!
We are delighted to hear that you are continuing to enjoy our site. Our Team is available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
Rachel thank I soo much u went out u…
Rachel thank I soo much u went out u way to hep me I'm very happy thanx again:)xx
August 31, 2023
Unprompted review
Reply from Glossy Bingo
Hi Nikki,
Thank you for your positive review of our site. We are glad to hear that you found Rachel very helpful.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
TERESA was very helpful with me she let…
TERESA was very helpful with me she let me know my winnings would be in my account today
August 30, 2023
Unprompted review
Reply from Glossy Bingo
Hi Louise,
Thank you for leaving us a review!
Customer support is really important to us and as you can see from our Trust Pilot rating when compared to other online bingo providers and gaming sites we do come out on top in most areas and it’s something we are very proud of.
Our team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. If you should have any queries, we are available 24/7 to assist you via live chat and email.
Regards,
Glossy Bingo
Andrew was very helpful today very much…
Andrew was very helpful today very much appreciated site is fun and full of different games to play
August 27, 2023
Unprompted review
Reply from Glossy Bingo
Hi Kat,
Thank you for leaving us a review!
Customer support is really important to us and as you can see from our Trust Pilot rating when compared to other online bingo providers and gaming sites we do come out on top in most areas and it’s something we are very proud of.
Our team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. If you should have any queries, we are available 24/7 to assist you via live chat and email.
Regards,
Glossy Bingo
Teresa was very helpful
Teresa was very helpful. Great customer service
August 23, 2023
Unprompted review
Reply from Glossy Bingo
Hi Jordan,
Thank you for leaving us a review!
Customer support is really important to us and as you can see from our Trust Pilot rating when compared to other online bingo providers and gaming sites we do come out on top in most areas and it’s something we are very proud of.
Our team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. If you should have any queries, we are available 24/7 to assist you via live chat and email.
Regards,
Glossy Bingo
Teresa was lovely and kind at helping…
Teresa was lovely and kind at helping me with what I needed on info today. Thankyou
August 22, 2023
Unprompted review
Reply from Glossy Bingo
Hi Shauna,
Thank you for leaving us a review!
Customer support is really important to us and as you can see from our Trust Pilot rating when compared to other online bingo providers and gaming sites we do come out on top in most areas and it’s something we are very proud of.
Our team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. If you should have any queries, we are available 24/7 to assist you via live chat and email.
Regards,
Glossy Bingo
Played many times now over a period of…
Played many times now over a period of weeks.. stopped playing here but then came back to see if it might of just been an unlucky few weeks played again & no not a sniff of luck. Zilch..
August 21, 2023
Unprompted review
Reply from Glossy Bingo
Hi Honest Reviewer,
Thank you for your review, we are sorry to hear that you haven’t had much luck recently.
Like all reputable and licenced operators, our games are completely random, and we have no influence on their outcomes. Their randomness is reviewed by an accredited independent party to ensure they are random and fair.
Our support team has reached out to you privately to assist you on how you can get more bang for your buck the reduce the need for you to deposit more in order to enjoy your time with us.
Regards,
Glossy Bingo
Very helpful,fast interaction
Very helpful,fast interaction, great deals . Would recommend site
August 20, 2023
Unprompted review
Reply from Glossy Bingo
Thanks for the great review, Nicole!!
We are delighted to hear that you are continuing to enjoy our site. Our Team is available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
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