Glowarm Reviews 

93
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Been using Glowarm for my annual boiler service for a few years and they've always been reliable and responsive. Jonathan coordinates everything really well — always clear, quick to reply, and on top... See more

Company replied

Rated 4 out of 5 stars

Glow Warm supplied and fitted 6 large radiators in my house in one day for less than £2,800. The radiators look fine and work well so far , another estimate was considerably more. I found... See more

Company replied

Rated 5 out of 5 stars

Barry and his son from glowarm did a fast and efficient job of installing a new Valiant boiler at our tenanted property in East sheen. The new boiler was installed in 5 hours with some happy Tenents.... See more

Company replied

Rated 5 out of 5 stars

New boiler replacement, The installation team very efficient neat and tidy,done exactly as agreed .Time they said they would be on site they were there boiler installed with no problems. Barry,Richa... See more

Company replied

Company details

  1. Heating Contractor
  2. Gas Installation Service
  3. Boiler and Heating Service

Written by the company

Central heating new installations, service, landlord certification, breakdowns


Contact info

4.8

Excellent

TrustScore 5 out of 5

93 reviews

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4.8

All reviews

(93)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

We are very pleased with the installation of the tnew Glowarm boiler.…

We are very pleased with the installation of our new
Gloworm Boiler.
From the first first visit of Mr Ray Lundie we felt
reassured that we would get a boiler to meet our needs, and the after service and guarantee further made up our minds to engage Glowarm to do the work.
The boiler is quiet and is working well It is easy to work the thermostat. The work was carried out efficiently and quickly and we are very saisfied.
Thank you Glowarm.

May 27, 2021
Unprompted review
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Rated 5 out of 5 stars

Glowarm boilers

Very happy with my experience with Glowarm, from the initial contact to the survey and then onto the installation. I would thoroughly recommend them.

May 26, 2021
Unprompted review
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Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Initial estimate and quote completed without add ons and no pressure selling of additional items. Work undertaken to a high standard, clean and tidy and well within stated time scale. Would highly recommend.

April 1, 2021
Unprompted review
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Reply from Glowarm

Thank you very much, glad to hear you are pleased with the work!

Rated 5 out of 5 stars

Replacement central heating boiler

Barry discussed the work they would be involved in replacing our old system boiler and provided a very competitive quotation.
A mutually agreed date was chosen and Joe, employed by Glowarm, carried out the work in a very efficient, clean and tidy manner.
No time was wasted and the work was spread over 2 days to minimise inconvenience.

February 25, 2021
Unprompted review
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Reply from Glowarm

Thanks very much for the review!

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Rated 5 out of 5 stars

I am extremely please with the work…

I am extremely pleased with the work Glowarm conducted in our house a couple of weeks ago. They replaced two very old boilers with a single new Vaillant boiler - tidying up the pipework and introducing a new Hive zone. We now have a fabulous modern and efficient heating system. The initial visit to size up the job was very helpful in deciding how best to proceed. Then the two installers were very pleasant, highly skilled and very neat and tidy. We would recommend Glowarm to any one.

February 22, 2021
Unprompted review
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Reply from Glowarm

Thanks very much for the review!

Rated 1 out of 5 stars

Unacceptable service received

1 star ....would have given zero if I could...

Totally unacceptable service, came to repair a pump for the boiler and damaged boiler leaving it leaking close to cables and wires. Engineer requested a bowel so and placed it under leaking valve, so knew there was a problem. Completed their job sheet (which they are obliged to go through with the customer) stating the job was completed but didn't discuss this.....just left the paperwork in the airing cupboard by the boiler and left stating boiler was beyond economical repair. Despite this the company then reported back, via their online portal to the company that I have homecare cover with, that the job was completed!!!.I exchanged emails with the director of glowarm who said the error was "spur of the moment". So in summary ...... they damaged my boiler left a valve leaking (when it hadn't leaked before), told both the homecare company and me that the job was completed when the valve was leaking close to wires and cables.......and now I need a new boiler. Totally unacceptable

December 3, 2020
Unprompted review
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Reply from Glowarm

Dear Mr Dalby,
Thank you for taking the time to leave your comments. Sorry that you feel this way. Please If you would like to discuss this issue then please ocntact the office on 02086859498 and we'd be happy to try and help you resolve the issue?

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