Glowhimalayan Reviews 

181
•
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered a bulb for lamp on 5th March 2024 and payment taken via PayPal on same date. According to my emails order was never dispatched!!! E mail sent but never got a reply so almost 3 weeks later... See more

Rated 1 out of 5 stars

Although pleased with the lamp itself, the fitting and bulb arrived broken in transit. Many attempts to contact them and no reply or replacement. Nice lamp, horrendous service.

Rated 1 out of 5 stars

Rubbish avoid at all costs. Why aren’t these cowboys closed down. Lamp arrived broken no response to numerous emails and no phone number to ring. Annoying I didn’t look at reviews before but had bough... See more

Rated 4 out of 5 stars

Ordered on black Friday, arrived the following Thursday. It came by Yodel however I didn't get a tracking number. The shopify app it did say it had been shipped though. The lamp is a lot bigger and... See more

Company details

  1. Wellness Center
  2. Pharmacy

Information provided by various external sources

Free UK Delivery, genuine himalayan salt lamps direct from the mountains of Pakistan. Natural and crafted shapes available. Experience the benefits today!


Contact info

1.6

Bad

TrustScore 1.5 out of 5

181 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(181)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

EXCELLENT COMPANY!!

I have Purchased many Himalayan Salt Lamps from Glow Himalayan and each and every one is unique & absolutely beautiful Have had many comments and recommended this company to friends/family & others including a courier whom his wife has a spa and was really taken with the Large Stone Lamps. This company gives 100% from the ordering right through to delivery and beyond. Its also nice that they supply quality accessories for Salt Lamps.
The Salt Lamps do not only give health benefits but give a beautiful ambience to every room. Highly recommend Glow Himalayan:-)

December 3, 2019
Unprompted review
Rated 5 out of 5 stars

Great company

Great company with excellent customer service. Lamp is just what we wanted and arrived within 3 days even though first attempt of delivery could not be made as we were out. Did not receive tracking information so emailed customer service who replied within an hour with tracking number and phone number of courier making delivery arrangements easy.
Thankyou

October 6, 2019
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, very competitive price and very quick delivery (within a week)
Ordered a 15kg lamp, beautiful piece of salt when illuminated, bought with the dimmer unit works great. Asked one question via email, answered very quickly. Overall would highly recommend

September 12, 2019
Unprompted review
Rated 5 out of 5 stars

Awsume lamp.

Ordered my lamp on 3rd May. After a week was told they were out of stock, but they would let me me know when it would be dispatched.
Recieved a phone call on 14th May to say delivery would be the next day.
Lamp arrived complete with dimmer, led, and normal bulbs.
Lamp looks fantastic.
Great service, very friendly communication.
Pm baker

May 16, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing! Mine came yesturday the 20th april and it came within 1 week! Great lamp! Creates a soothing atmosphere when on low light! So happy with my purchase! 10/10!!! Its worth checking out! They are huge.

April 21, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

I did not receive my lamp until a week after I ordered it but this was down to the delivery company not Glow Himalayan. Since receiving my lamp I am that pleased with it I have ordered two more.

April 3, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

At first we waited a week or so for our delivery however this was because the lamp actually got damaged on transit. My partner and my self emailed to see what had happened and we were sent an apology and given a complimentary gift with our purchase and told they would send out a new lamp straight away. This was very prompt as it came the next day and they were absolutely beautiful. I am so happy we purchased a lamp from this website, good communication and products.

January 23, 2019
Unprompted review
Rated 1 out of 5 stars

Thieves

They have taken the money from my credit card but never delivered the goods. They won’t respond to emails and they don’t have a phone number. Do not trust these guys.

January 19, 2019
Unprompted review
Rated 4 out of 5 stars

Ordered 2 large lamps and they arrived…

Ordered 2 large lamps and they arrived within the stated time. Both lamps are gorgeous and I’m very happy with them.

Small problem with getting updates by the site and yodel left no note to say they’d left with my neighbour but all in all I’m very happy indeed and I’ve given them the benefit of the doubt as this was ordered over Christmas when the sale was on so I expect the delays and issues were caused by being busy. I’ve even placed an order for another one !

January 13, 2019
Unprompted review
Rated 5 out of 5 stars

I have wanted a salt lamp for many…

I have wanted a salt lamp for many years and after a recent hospital stay and dip in COPD readings I decided it was time to get one for health reasons. This web site was top of the list of recommended providers and salt lamps have had good revues for health benefits. The lamp is beautiful and gives a lovely warm light to the room. I am using it in conjunction with breathing exercises and so far my readings are stable. It is early days yet but am hoping for some improvement in my health as well as having the most amazing lamp to look at and enjoy.

January 13, 2019
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service. I ordered two salt lamps but the courier only delivered one box to me, which I signed for, thinking that the box would have both lamps in it. I contacted the seller, who asked me to send a photo of the box that both lamps were supposedly meant to be delivered in. I've emailed the photo and have not received any reply from the seller. Not the kind of service I want to ever deal with again, especially after spending £28.99 for a lamp whoch has not been delivered to me.

December 25, 2018
Unprompted review
Rated 1 out of 5 stars

Ordered 3 lamps - 1 is faulty

Ordered 3 lamps, one was faulty, there is no phone number just email, they did email one reply telling me to take the screws out myself and that all would stay in place without them, I said this isn’t acceptable, but they no longer reply, I’m even questioning whether the lamps I ordereded are genuine or just rip off fakes 😡

December 20, 2018
Unprompted review
Rated 3 out of 5 stars

Disappointed

Order a lamp and bulb, the order came with a free candle holder, which I thought was fab. Delivery was slow there were then items missing, I requested them sent out again 1st class delivery, they were sent a whole week later. The packaging leaves a lot to be desired. I have brought a new box for the lamp to wrap as a xmas present, as the box it was sent in had fallen apart and looked like it was 20 years old. I would never order from this company again.

December 8, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look