GoDaddy Reviews 

I was glad to chat with Donald today on GoDaddy while looking for support for Airo. During our conversation, it became clear that I needed a new website. Since I'm incredibly busy at the moment, I’m happy to hand over the reins to see what develops. I know that this is the only way my site will truly be something to be proud of.f

GoDaddy has hosted my website for years. Their new Airo software allows creation of a better website and experience for low cost, and their payment system has given me a secure and affordable option to take credit card payments. Help from real people are just a phone call away.

I was having trouble with the Airo product not loading. The first call I made, I was told that there was no problem on their side, it was on mine. That's where the help stopped. Visited my tech guy and determined it was not on my side. Second call took 2 hours. I never spoke with tech support it was all done through the customer service rep who had infinite amounts of patience with my lack of patience. Tech support kept asking for things I could not produce for them and by the end of the call was told that they escalated my case. They did resolve my issue but not without me becoming frustrated and irate. Customer service remained calm and polite while I lost my cool. She deserves a medal

MAKE SURE YOU OPT OUT OF THEIR ARBITRATION CLAUSE!!!! I purchased the web design Airo package with go daddy. My website went live about two weeks ago. It’s not functional for clients to pay. The SEO writing said to be included IS NOT. every time I try to get it handled and try to schedule an appointment through the phone they tell me I can’t. I no longer have my own website design team. Though that’s what is advertised. So BIG LIE. The customer support team is horrid pushy and they do not listen. They try to back end everything. They have no idea what they are doing. Same with the people when you call in to the website design team. The constant. “I’m so sorry I understand.” Fluff pieces are honestly annoying. There is no backing to what they say. Just cute words from people who seem to be incompetent or lazy I’m honestly not sure.

With the airo website building they say they do all the updates. They DONT. the website builder they use ‘beaver builder’ keeps crashing and now is flagging itself saying I don’t have a license #. I would never recommend anyone give these people there money. I’m out about 4k for a website that doesn’t function, a call center that doesn’t help, and empty promises of SEO verbiage and a call center website team. YOU DO NOT GET YOUR OWN WEBSITE TEAM FOR THE WHOLE TIME. do not purchase. There has been countless interactions with this company and I’ve only been truly helped twice.

Really terrible, incompetent customer support. Glitchy, unresponsive website that regularly screws up my webpage. uses their airo AI automatically with no way to turn it off or disable it.

🚨 GoDaddy is a Scam – Terrible Service & No Refund! 🚨

I had an awful experience with GoDaddy. I paid $62.56 for hosting + $12 for GoDaddy AIRO, which never worked. My website was constantly slow or completely unresponsive, making it impossible to run my business.

Despite multiple issues and severe inconvenience, GoDaddy refused to refund me, even though I couldn’t use their service as promised. Instead of helping, they ignored my concerns and left me with a non-functional service and wasted money.

This has slowed down my business, caused unnecessary stress, and created serious disruptions. Their customer service is unhelpful, and they take no responsibility for their unreliable hosting.

I highly DO NOT recommend GoDaddy to anyone serious about their business. This feels like a scam, and I strongly advise others to look elsewhere for reliable hosting.

It was my first time creating a website. I am so happy I chose GoDaddy Airo All Access!
I made two phone calls for assistance and the technicians were extremely helpful And courteous! I would highly recommend godaddy.com to anyone that’s starting a business, website, webpage whatever… The ease of navigating the site as well as the customer support care you get as well worth the money!

GoDaddy airo was annoying but a quick call to support fixed the issue for me. Clint was quick to helpe resolve the issue

Update: The guy who responded here has not assisted me via email. If I had negative stars to give I would.
I paid for a domain and should have had access to the free website builder they offer everyone. This is the one they say you can use a trial of with the advanced features for a week, but that you can keep using just the free part forever. I never had access after signing up. 3 days after signing up I finally sat down and figured out this is what was going on. I chatted for almost an hour and a half and the agent: 1. Signed me up with another website with a ridiculous URL because they couldn't figure out how to get me the free website builder. Keep in mind this is when I requested this be escalated via email to tech, and they did this without my knowledge or permission. Then, they said their supervisor said I had signed up for Airo and didn't have access to the free website builder, I explained to them how the free website builder is available to everyone and I didn't actually sign up for Airo, the paid AI program. It was available if I wanted it, but should have had the free builder. Then, they tried to tell me my trial had ended. I said - what trial? The free website builder is forever, it's the paid features that are a 7 day trial AND that I had only signed up 3 days prior. Then, they refused to escalate via email every time for half an hour I said I needed to get off chat, and kept just telling me to be patient while they had someone looking at it during chat. Totally didn't understand or empathize with a customer's need to leave chat. So I finally had to leave chat and told them they needed to follow up via email. They have not. They have ignored my social media posts. I am now going to BBB as well as a lawyer about the fact they promised a product when I purchased my domain but never provided it and have refused to assist.

My experience calling godaddy's customer service line was absolutely wonderful. Airo AI had gotten me so frustrated, for a brief moment I was actually thinking GoDaddy was not the right site for me to move my business. Thanks to Laura I'll be moving to GoDaddy!
Airo AI needs work, especially when it hacks creative control from the user and limits our ability to customize.

This is honestly the worst domain provider. I've been a GoDaddy Customer for years with multiple domains and I've had nothing but issues that can never seem to be resolved.

Their latest product GoDaddy Airo... get added to your domain from the minute you purchase it, directing your domain to a template website and there's not clear way of disabling this function. I sit on the chat for hours and all they suggest is to cancel the domain itself.

Stay away from GoDaddy if you're considering purchasing a domain!!

Had a little bit of a blip, with the new "Airo" function, decided to call a representative to get some help. Joseph was patient, listened to my issue and sorted it out in a few clicks.
I have always had a fabulous service with GoDaddy and the new Airo is a brilliant piece of kit. Happy to recommend them for small business and medium ones.

On May 1, 2024, GoDaddy restricted access to their DNS API, almost breaking my website's Let's Encrypt certificates. I manually renewed my certs, set my DNS server to Cloudflare, and transferred my domains to Cloudflare. I then checked and there were four automatically generated free products, two of them being Websites generated by Airo, and the other two being Payments. The Websites were easy to delete, but for the Payments, I had to contact a Guide. After the Payments were deleted, I tried to delete my account, and got an error: "You must delete your products", even though there were no products in My Products. GoDaddy is one of the two worst domain registrars ever, the other one being Enom.

They force GoDaddy Airo down your throat and to remove it you need to upgrade to a paid subscription. Other than that, I was in a chat with a support agent who took 5 minutes to reply to every single message. 45 minutes later my problem was still not solved. I'm done with GoDaddy, moving my domains elsewhere.

I had a really bad experience with Godaddy and wouldn't recommend it for any add on services like website and email. Please just stick to domain name and don't get pulled into any of their other services.
1. GoDaddy Airo created a landing page, that had a subscription form and contact form. Neither of them worked. When I tried to get customer support on it, I was asked to upgrade to full Wordpress support for it work. Complete mis-selling.
2. I paid for a single outlook email which I couldn't customize for three days, that too after two customer support calls. I could even reset my password and access it via a desktop client. Even the support team couldn't help on this one.
Their systems are broken. Looking to move my website and email management elsewhere asap.