GoDaddy Reviews 

honestly the ai is a fun little project if you know what it can do and what it is for. the Airo builder isn't for commerce and it wasn't until 4 days and 1,750 credits later I'm disappointed to say I found this out. I was just in support chat when the first support person out of 3 or 4 that I had within 40 minuets tells me that the builder can't do what I want. That should've been that but then they all proceeded to ask me if I wanted to upgrade my membership (to a website builder that can't make me a commerce website). no solution for on porting my work to their actual commerce website builder (that I should've been pointed to). I had to google if i could transfer it over and google says no.

The Airo setup that I have just switched to has a lot of benefits & I was blown away at how much better my sites look. However it is buggy and I have spent quite a bit of time trying to get issues resolved each time.
(One ongoing where they even replied with me that it was resolved after several days and had done nothing).

What I also find frustrating is quite often a call taker cuts you off mid sentence and does not call you back. The lack of professionalism is outstanding.

So two stars for a decent product (although buggy) and dropped the other three because of the tech support and initial call handling. (otherwise known as aftercare),

I bought everything regarding a need of a website. They have also created new feature named Airo AI Builder. When they sell hosting it is sold as free but later you have to buy credits. Anyway I subscribed for the credits for monthly payment. However, after creation of the website, it was not possible to publish it with the domain. I have contacted the team and they told me it has been resolved and it will take 24 hours to be active. After 24 hours I could not publish again, and contacted them again and they said there is something missing and I have completed it now and this time I promise it will be resolved in 24 hours. Today is third day and I contacted them again, this time they say:" there is backend issue on our end and we will create a ticket to resolve it and it may take between 24-72 hours? I have already been waiting for 3 days. This is an absolute disgrace!!!

I was told yesterday again as they would contact me in 24 hours but no one has contacted me again. This is their message: *Santri R*
the team will contact you within 24 hours via email and help you further.

No contact yet.

Lynn is A-Team customer support representative. I was getting very frustrated - trying to get a website edited and published. Spent quite a bit of time with Chatgpt getting the homepage created - Lynn walked me thru a change in Go Daddy plan and helped me get the PNG file uploaded into AIRO. We're now published and I like the finished product. Thanks to Lynn, we now have a professional looking website - Cheers

I used Godaddy ai

I was so lucky to get Beylul as a website developer. I had my own design and B explained the new Ai tool called Airo Ai Builder. She was knowledgeable, very patient and made the task of building the site a pleasure. The results are exactly what I wanted. She is certainly a credit to GoDaddy!
Julie Summers

So far launching an emergency website due to the failure of another marketing company I was able to get it launched within 3 days fully ready SEO optimized with airo AI. Just make sure that you buy a lot of credits up front because if you're building multiple Pages you will need at least a thousand credits on average. So that translates to maybe 3 to $500 at Max which is a pretty good price

I had purchased an Airo (Godaddy's AI for building websites) package to replace the sorry website I had built. Before I started building it I wanted to ensure Airo was robust enought for my needs. I should not have started off with the Chat approach as it only made my concerns grow, I bailed on that as a "phone call" was better option. Spoke to a pro (Nick/Nicholas) and the knowledge he had on Airo not only set my mind at ease but made me want to start rock'n on building it as soon as I could. Happy!

I’ve been a client of GoDaddy for many years and had never spoke with Customer Service until today.

I created a fantastic new website for my business using GoDaddy Airo yesterday and was having difficulty figuring out how to connect it to the Domain Name I purchased through GoDaddy over a year.

I spoke with Kush in Customer Service and he explained to me what was going on and connected my new website to my existing domain name for me!

You cannot imagine how happy and relieved I was once I saw my new website live online thanks to Kush’s efforts.

If you haven’t used GoDaddy Airo yet you must. It is incredible.

go daddy airo is the best, im building my website like a pro

Moved my domains over a few months ago, and started a Airo website. Building the website was easy & fun, however the contact form on the website has never worked right, despite our working with humans at godaddy and doing everything they told us to do, including taking out and paying for a Microsoft website for the contact form instead of Google Gmail. Honestly, when you need help, wait times are loooong for responses, whether by texting, or by phone. It's dissapointing. One of the human helpers told us he didn't have to help us with our airo website because we are supposed to know what to do. Lol . But when you pay for a service it should work. For the last 48 hours we had tried with airo AI, with copilot AI, and with humans at godaddy to once again fix the contact form but it's as if the humans gave up, and the AI could not fix it and went into a loop of repeating answers. So, today, we removed the CTA buttons and the contact form from the website on our own. And just wrote for customers to call or email us directly. Dissapointing, but oh well seems as though nothing left to do. SEO checks were done and they say all is well. The whole experience has about left us to say, cancel and refund all our money. But, for now we will continue and give godaddy another chance. Honestly review here, and unsolicited.

I had an issue with the Airo AI website builder tool that last three weeks without resolution despite calling in, chatting and emailing multiple times during that time. Engaged with multiple agents and got the same spin and runaround every time. Zero accountability. Nobody decided to actually dig in and take ownership and resolve my issue. In the end I resolved it myself by having to delete the project and start over from scratch. It literally was the only solution and it worked. Their system kept telling me my app and content were fine and the issue was on the GoDaddy infrastructure side. I provided screenshots and error messages over and over to no avail. In the end I had to flush countless hours of site build time plus the time I burned trying to get things fixed. Pray this never happens again as it was excruciatingly painful process dealing with the incompetence. You need to do better GoDaddy! We as paying customers deserve it!

Bradley was fantastic—extremely knowledgeable and helpful. He walked me through the Airo’s functionality and moved all of my existing marketing premium pages into Airo in under an hour.

Very knowledgeable. I would never have created a website as it was too complicated however it was explained and made easy on Airo and the rep guided me step by step.
Thank you

Dustin the customer service rep helped me tremendously. I am blown away by GoDaddys Airo web building tools. I can do this myself now.
thank you

I’ve been a GoDaddy customer for many years, and my recent experience reminded me why I continue to trust them.

I contacted GoDaddy for assistance with updating our author website for the upcoming publication of Raíces Profundas using the new GoDaddy Airo AI Website Builder. During the session, Elias Aguirre provided exceptional support.

Elias was patient, knowledgeable, and genuinely invested in helping us achieve the vision we had for the site. He listened carefully, understood exactly what we wanted, and worked with us step by step until every requested adjustment was completed. His expertise with the Airo AI tools made the process smooth, efficient, and enjoyable.

What stood out most was his commitment to making sure we were completely satisfied rather than simply ending the support session. That level of professionalism and customer care is becoming rare, and it deserves recognition.

Thank you, Elias, for going above and beyond. You are an outstanding representative of GoDaddy, and because of experiences like this, I can confidently recommend GoDaddy to others.

Up to this point, there have been no issues. Now I don't want to know! I have three, yes THREE, websites with this company, using Airo's AI platform, as well as another I built myself using their templates. Up to a couple of weeks ago, there were no issues, but my latest site, has had NO end of problems. There is a Supplier Portal where my clients are SUPPOSED to be able to log in to amend or change their listings, and it does not work. I have also registered the website and spent money on credits, and I must have spent over £100 EASILY on more credits trying to fix the issue to no avail. I reached out to so-called customer services, who said, "Once the credits have been used, they cannot be refunded. I understand your frustration. We've completed all troubleshooting within our scope, including clearing the pending review requests and republishing the site. The remaining issue is within the custom Airo-generated code of the Supplier Portal, which is outside standard support. Further code-level fixes will need to be made through Airo, and additional Airo credits may be required if your current credits have been exhausted." Really?! So you are charging me for a site that does not work FOR SUPPLIERS! (For visitors, you are able to search and do everything.) I escalated to a manager, and nothing. All I will say is, if I had known what a hassle this was, I would NEVER have built with GoDaddy, and I recommend everyone to AVOID.

There is a debugging issue in Airo and Google API. I followed all the steps and blew through credits; debugging Google API still unresolved in Airo.

I have read reviews criticizing the rates GoDaddy charges for hosting and design. Given the level of support I have received I am quite content paying what are reasonable hosting and web development fees.

GoDaddy has exceeded my expectations in every way thus far.

I have two critiques:
(i) the AI chat bot (bit of a time kill) when calling the support line

(ii) make it easier to set up a website without Airo; I had to call customer service to get the web-design tool I initially wanted (which is MUCH better than the AI-enabled tool)

Sheraz called to review my account and expertly took me through the new Airo AI building tool. Very well done. He listened carefully to my wants and needs, was sensitive to my circumstances and made excellent suggestions.