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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are really happy with their purchases, frequently highlighting the compact and convenient design of the products, which allows for simultaneous charging of multiple gadgets. Many people appreciate the fast delivery and the overall quality and design of the items, finding them particularly useful for travel due to their versatility and ability to replace multiple chargers and adapters. However, some people were not happy with the product's quality, reporting issues like items stopping working after a short period, included cords having connection problems, or devices being underpowered. Some customers also mentioned slow charging, especially for multiple devices, and difficulties with customer service regarding product faults and warranty claims.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and performance. While some customers praise the... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast and prompt... See more

Quality

People report ambiguous experiences with quality. While some customers praise the excellent product quality,... See more

User experience

Clients share positive opinions on user experience, highlighting its ease of use, versatility, and compact... See more

Customer service

Customers had ambiguous experiences with customer service. While some reviewers praised the fast response and... See more

Based on these reviews

Rated 4 out of 5 stars

I’m really happy with my purchase of the GoDashed Power Bank! I recently traveled to Hong Kong and was relieved that it came with a multi-plug adapter — it worked perfectly with the different outl... See more

Rated 4 out of 5 stars

I love the product and would definitely recommend it. Comms were slow when I followed up about delivery and and spare plug adapters. I had to follow up twice. Otherwise I’d have given 5 stars.

Rated 5 out of 5 stars

Many range of products that are built in good quality although it’s a little bit pricey. Hopefully it lasts. I purchased it in preparation for the upcoming overseas trip that require different typ... See more

Rated 5 out of 5 stars

GoDashed are fantastic products. I started with the travel pod and then bought the power bank. I haven’t travelled with them yet but they are just what I needed, allowing me to ditch all electrical i... See more


3.9

Great

TrustScore 4 out of 5

123 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 68% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

So disappointmed in this purchase

I travel alot and was so excited about this charger however I have taken it to Europe twice in the past 2 months and have been disappointed both times.
When I attached my phone to the magnet charger to continually beeps as if it is making the connection over and over. it doesn't simply attach and stay there.

The additional cords are so short if the block is plugged in it is impossible to attach any additional devices. Finally my watch charger dosen't work at all with this deviece.

June 9, 2024
Unprompted review
Godashed logo

Reply from Godashed

Hi Kate,

As we discussed over email, it is imperative that you use a Magsafe compatible case for charging, or if your phone isn't Magsafe compatible then the phone needs to be placed on the pad properly for charging. The beeping you mention is your phone connecting/disconnecting from the charge.

The additional cords can be pulled out of the device, to provide extra length. We have never heard of a customer complaint that they cannot attach additional devices? All of our photos and marketing would show that this can occur.

Regarding your watch, as you may know, the charging pad on an Apple Watch is different to your iPhone charger. The Apple provided charger, has a smaller wireless pad. As they require different connectivity, you can simply plug your charger into our device to establish the charge.

We are also currently working on building in a Apple Watch wireless pad, which is in the pipeline for a release early next year.

All the best.

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Rated 1 out of 5 stars

Delivery FAILURE

Delivery AWFUL. They boast 24 hour dispatch with upcharge to expedite. FAILED on both. Notified me after 3 that product out of stock, offered to change color, no refund for missing ship window, IGNORED calls & emails regarding switch and delivery. I needed to purchase from another brand so I had a charger for international trip.

May 30, 2024
Unprompted review
Godashed logo

Reply from Godashed

Hi S. Austen,

Thanks for your feedback. We're so sorry the item you wanted was out of stock. We understand how disappointing that can be.

As advertised, typical dispatch is 24-72 hours, however you can purchase 'priority dispatch' for customers who need it more urgently. As you opted for regular dispatch, this is why you were contacted as soon as we could.

Your calls were outside business hours, which is why they were not answered.

I hope your trip went well.

Rated 5 out of 5 stars

Superb travel purchase

Easy online purchase, quick delivery, sturdy quality, noticeably faster charging, convenient international adapters, and all in one convenient case. A great alternative to traveling with a plethora of plugs and cords. What’s not to love?

April 2, 2024
Unprompted review
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Rated 1 out of 5 stars

Anemic

In their literature, this company suggests that their charger will allow your laptop to maintain its charge, especially if you’ve done a pass-through basis (in other words plugged into the wall while it is charging your laptop.] In my case this wasn’t true. My small laptop, running on the most miserly power settings was unable to hold the charge powered by the dashed that was plugged into the wall. I emailed them about a return, but it was denied because I did not have my packaging. You have better options.

Update. After some back-and-forth, they finally did agree to accept my return.

And in reaponse to their reply their website at the time definitely suggested that it could charge a laptop

January 15, 2024
Unprompted review
Godashed logo

Reply from Godashed

Hi David,

As you mentioned, we did accept your return and provide you a refund. I am sorry you feel this is still 1-star review worthy.

The charger you are mentioning is not advertised as a laptop charger. From our tests, it can hold and maintain a charge, and provide some charging facility, however we are currently working on laptop specific one, which is being released in the next few weeks.

All the best.

Rated 5 out of 5 stars

A godsend

The delivery was fast and efficient, with reliable tracking. I have not yet tried the GoDashed while travelling, but it has been a godsend for charging my son's iPad while on the go, and my phone when I don't feel like plugging in my actual cord into an outlet. The charging of the GoDashed unit is great, and I like how you can see the amount of charge clearly displayed. I would definitely recommend this product!!

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

Great product

The online order process was seamless and delivery was as promised. The teeny tiny booklet that comes with the charger is not legible without a magnifying glass. The website does not have it online either. Would be helpful to be able to see what it says.

January 3, 2024
Unprompted review
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Rated 5 out of 5 stars

Enjoying the product!

Process of ordering was easy. Item was delivered quickly. The item itself is great! it had replaced our other power banks as it is so compact and has all the cords needed included.

October 2, 2023
Unprompted review
Rated 1 out of 5 stars

Bought the product

Bought the product. Charged it and tried the data ports. All good. Took on a trip and then built in cables did not work. Got back from my trip and contacted the company. Was 60 days from my purchased and the company said they only warranty their product for 50 days. Do not buy. Is a scam.

October 9, 2023
Unprompted review
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Rated 1 out of 5 stars

Don’t buy!

I should have not given this company a star. I’m from Canada and bought their product. It was supposed to be delivered on July 28 but wasn’t due to held for non-payment not sure what that is so I checked it on the FedEx website and there’s a $40 something that has to be paid. I emailed their customer service and Dylan their customer support said that they paid duties and taxes. Kept following up and keep getting no update yet. So I decided that I want to be refunded and I’m not gonna pay $40 for a $150 product. It’s August 4 and no update from them. DO NOT BUY. I don’t think they treat their customers right.

July 28, 2023
Unprompted review
Rated 1 out of 5 stars

Where is my order?

Ordered June 8, 2023 for travel to Europe on July 8, 2023. Tracking updated June 13, 2023 indicating my order is enroute to Canada. July 1, 2023 tracking continues to say the same. I was forced to equip myself with something else for fear of not having a portable charger at all. I no longer need the goDashed product if ever I do receive it. Have been told by the company I cannot cancel an order that is already enroute but their ‘mammoth 50’ day return policy would allow me plenty of time to return my order. Their order confirmation email indicates shipment to North America was 4-15 business days. I DO NOT want nor feel it is my responsibility to pay return shipment fees on a ‘contract’ they could not fulfill.
CANNOT recommend this company.

July 1, 2023
Unprompted review
Rated 5 out of 5 stars

Great Company, great service.

Lovely company to deal with...they were all super friendly and the product I received works wonders. Has made my O.E so much easier and stress free. Couldn't recommend GoDashed more!

June 15, 2023
Unprompted review

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