I purchased an oven and stove from Goedeker's in 2020. They recommended and I purchased the extended warranty on both appliances, with the company they promoted, Epic Protect. I required a... See more
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After purchasing a beautiful stove Evan Cook in consumer service has been an absolute angel in helping me work out some damage issues. Evans calming and knowledge about my problem was so reassuring th... See more
Company replied
Customer service agent Judy F is a total rock star! She could not have been kinder or more friendly, and she went above and beyond to help me get to the bottom of a mystery surrounding my order. She... See more
Company replied
Mike Salcedo, via chat was able to very quickly and thoroughly fix my order by upgrading one item for one in stock, while maintaining the other two on their place in backorder, along with all the "ext... See more
Company replied
Company details
Written by the company
Goedeker's is an independent retailer in the United States of major appliances, as well as furniture, housewares, plumbing products, and lighting. We have a single showroom location is in St. Louis, Missouri. Since 2008, we have also sold products through our website.
Contact info
3817 Millstone Pkwy, 63301, St. Charles , United States
- 1-888-768-1710
- customerservice@goedekers.com
- www.goedekers.com
Goedeker's has excellent customer…
Goedeker's has excellent customer service
January 27, 2022
Unprompted review
Reply from Goedeker's
Thank you for your kind comments and positive feedback! We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience!
The Goedeker's Team
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WHIRLPOOL REFRIGERATOR
We bought a Whirlpool refrigerator from Goedeker's and really love it.
Whirlpool Fingerprint-Resistant Stainless Steel Top Freezer Refrigerator (WRT112CZJZ). We did have to wait a while to get it because of the pandemic. Meghan from Goedeker's helped with status and made this a pleasant transaction. Thanks Meghan!
January 26, 2022
Unprompted review
Reply from Goedeker's
Thank you for sharing this with us, Mary! Our team works hard to ensure each customer has an excellent experience, and we are so glad to hear you had a great experience working with Meghan!
The Goedeker's Team
Timely delivery of appliance
With the disruptive supply chain issues, I was concerned that this appliance would not arrive on time. Fortunately, I received the appliance a bit ahead of schedule.
January 26, 2022
Unprompted review
Reply from Goedeker's
We thank you for choosing us to meet your appliance needs. We value each and every customer and thank you for taking the time to leave this positive feedback! We look forward to serving you again in the future.
The Goedeker's Team
New fridge
I ordered my fridge and was told it was in stock; however, when I checked back on my portal a few days later, it said it was out of stock with no idea of when it would be back in stock. Once it did come back in stock, it was super speedy and I received the shipment nearly three days later.
January 25, 2022
Unprompted review
Reply from Goedeker's
We thank you for choosing us to meet your appliance needs. We value each and every customer and thank you for taking the time to leave this positive feedback. Thank you for being a valued customer!
The Goedeker's Team
This service rep for Goedekers was one…
This service rep for Goedekers was one of the best I dealt with the past 7 mos trying to get my appliances. After 18 phone calls and countless hours the rep Evan Cook took care of everything. Goedekers needs more Evan Cooks....
January 25, 2022
Unprompted review
Reply from Goedeker's
Thank you for your feedback! We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience with Evan!
The Goedeker's Team
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Great Fridge overall
Great Fridge overall. Looks beautiful and does what you'd expect. Only 2 small issues. One was the flipper mullion adjustment wasn't quite enough in order for the doors to be level. Second was that the water/ice dispensor doesn't come on just by pushing the lever all the way back to the fridge. You actually have to push hard on the lever once it touches the back of the fridge for the water/ice to dispense. Seems like it is out of adjustment.
January 25, 2022
Unprompted review
Reply from Goedeker's
Thank you for your positive feedback! We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience. You have any concerns please contact customer service at 1-888-768-1710 we are always happy to help!
The Goedeker's Team
Great customer service
Great customer service, quick delivery and great products.
January 25, 2022
Unprompted review
Reply from Goedeker's
Thank you for leaving your feedback! We strive to provide our customers with the best products and services possible. We hope you know your business is extremely important!
The Goedeker's Team
Sunny Forrester was wonderful
Sunny Forrester was polite, professional, and exceptionally sweet. It's been 10 months and still no dishwasher, but somehow she had me smiling on the phone.
January 25, 2022
Unprompted review
Reply from Goedeker's
Thank you for your kind comments about our staff. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience when working with Sunny!
The Goedeker's Team
Delivery was on time and the freezer…
Delivery was on time and the freezer was in great shape this company is very easy to order from no hassle
January 24, 2022
Unprompted review
Reply from Goedeker's
Thank you for your positive feedback! Our team works hard to ensure each customer has an excellent experience, and we are so glad to hear you are satisficed with your recent order!
The Goedeker's Team
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Reply from Goedeker's
Thank you for sharing this with us! We strive to provide our customers with the best products possible for a competitive price. We are thrilled to see that you are happy with your recent purchase!
The Goedeker's Team
Our purchase went smoothly
Our purchase went smoothly. It perhaps took a little longer from start to delivery ( 17 days ), but that can be expected in these times. The delivery was about an hour outside the window, but we were made aware that they were running late. Overall we had a positive experience and would purchase from Appliance Connection again.
January 24, 2022
Unprompted review
Reply from Goedeker's
Hello Norman! Thank you so very much for your positive feedback! We are thrilled to see that you are happy with your recent order and hope you know we would look forward to serving you again in the future. Thank you for being a valued customer.
The Goedeker's Team
Lowest prices I found when comparison…
Lowest prices I found when comparison shopping online and incredibly quick delivery (quicker than referenced on the site). Super happy!
January 21, 2022
Unprompted review
Reply from Goedeker's
Thank you for your positive feedback, Matthew! We strive to provide our customers with the best products possible for a competitive price. Thank you for being a valued customer!
The Goedeker's Team
Gas Range Order, Delivery and Installation
The website was very easy to navigate. It has plenty of filtering options to find what you are looking for. I ordered a gas range. I made a change to the delivery date, interaction with customer service was pleasant and they always responded quickly. The delivery of the stove went pretty well. The delivery company was able to deliver a day earlier than scheduled, and that worked out well. The delivery people performed the stove installation and removal of the old stove quickly. Overall, very pleased with my experience.
January 21, 2022
Unprompted review
Reply from Goedeker's
Thank you for leaving your feedback! We strive to provide our customers with the best products and services to take the stress of delivery and installation off your shoulders. Thank you for being a valued customer.
The Goedeker's Team
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Order took a bit longer to receive than…
Order took a bit longer to receive than I wanted due to supply challenges. Other than that, it was delivered and installed without any problems. Happy with my new GE Dishwasher, the service and the value at Appliance Connection.
January 20, 2022
Unprompted review
Reply from Goedeker's
Thank you for your feedback! We can not thank you enough for your patience and understanding. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience!
The Goedeker's Team
Great Product and Service
I have been looking for this microwave for a while and found this site with very good deals, I would say I got the microwave for a really good price. The microwave was delivered well before the date that was given to us when we placed the order. Before purchasing the microwave, contacted the support with some questions on the product and they answered all the questions we had, really happy with the entire purchase and the service.
January 19, 2022
Unprompted review
Reply from Goedeker's
Thank you for taking the time to share your experience with us! We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience!
The Goedeker's Team
Great service and fast shipping!
January 18, 2022
Unprompted review
Reply from Goedeker's
Thank you so much for your positive feedback! We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience!
The Goedeker's Team
On time and well done.
Came on time and went straight to work. Can't ask for much more. Perfect install.
January 17, 2022
Unprompted review
Reply from Goedeker's
Thank you for leaving your feedback! We strive to provide our customers with the best products and services and take the stress of delivery and installation off your shoulders. Thank you for being a valued customer.
The Goedeker's Team
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Sharp R-1881LSY PURCHASE
From the Sales Rep to final delivery, service was Excellent. And, they even called on delivery day as to when they would arrive. Just superb overall !!!! I defintely recommend Appliances Connection.com staff and their delivery staff.
January 17, 2022
Unprompted review
Reply from Goedeker's
Thank you for your positive feedback! We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience!
The Goedeker's Team
Great service.
January 16, 2022
Unprompted review
Reply from Goedeker's
Thank you for sharing this with us! Our team works hard to ensure each customer has an excellent experience, and we are so glad to hear you had a great experience! Thank you for being a valued customer.
The Goedeker's Team
Awesome experience
Awesome experience. Order arrived way faster than anticipated. Thank you!
January 14, 2022
Unprompted review
Reply from Goedeker's
Thank you for sharing this with us! Our team works hard to ensure each customer has an excellent experience, and we are so glad to hear you had a great experience with your recent purchase!
The Goedeker's Team
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