I didnt get tracking number and didnt know when the package will arrive, hence I was not at home when it was delivered. Luckily my wife had to come home because of the other emergency and she picked i... See more
Company replied
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Again, the delivery man left my package in a random place, next to my car, instead of next to the back door, as asked in my delivery place preference. This is not the first or the second time it has h... See more
Company replied
Deserved 5 stars. Person delivered my parcel straight to the corridor despite it's heavy weight. I were getting big parcels two days in a raw and both days same guy did his job perfectly.
Company replied
Half the items in the delivery seem to be missing Update: second package was delivered two days later. No indication from seller there was two packages. This seems like a seller issue, not a GoFo... See more
Company replied
3.8
Great
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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They are best
July 11, 2026
Reply from GOFO Netherlands
Hartelijk dank voor uw mooie review. Fijn om te horen dat uw pakket netjes is afgeleverd.
GOFO Nederland.
I had a very unpleasant experience with…
I had a very unpleasant experience with the company. I couldn't find my package despite that it was stated they delivered it to my neighbour.
July 10, 2026
Reply from GOFO Netherlands
We are sorry to hear that you could not locate your package despite the delivery information. Please contact our customer service so we can investigate this further. GOFO Nederland.
The worst sender that i see
Terrible the tracking service have a HUGE delay, they dont give you a stimated time for delivery and if the delivery fails they dont re try on the Next day just send your package back to theyr center
July 11, 2026
Unprompted review
Reply from GOFO Netherlands
We are sorry to hear that you experienced delays and a lack of delivery information. Could you please provide your track & trace number so we can look into this further? GOFO Nederland.
Reply from GOFO Netherlands
We are sorry to hear that you did not receive your package. Please contact our customer service so we can investigate this matter further. GOFO Nederland.
Delivered somewhere else
Delivered somewhere else even though I was home. Didn’t even ring the doorbell.
July 10, 2026
Reply from GOFO Netherlands
We are sorry to hear that your package was delivered elsewhere while you were at home and that the doorbell was not used. We take this feedback regarding the delivery seriously. GOFO Nederland.
They were fast.
July 10, 2026
Reply from GOFO Netherlands
Hartelijk dank voor uw mooie review. Fijn om te horen dat uw pakket netjes is afgeleverd.
GOFO Nederland.
It was delivered in the evening,my free…
It was delivered in the evening,my free time when I am always at home.And the package was delivered to my door step.
Thank you Gofo 👍👍
July 10, 2026
Reply from GOFO Netherlands
Hartelijk dank voor uw mooie review. Fijn om te horen dat uw pakket netjes is afgeleverd.
GOFO Nederland.
How can you bring my order which was…
How can you bring my order which was many instead for the delivery man to ring the bell to give me , instead tore the package and put everything one by one inside the letter box.
July 10, 2026
Reply from GOFO Netherlands
We are sorry to hear that your package was opened and forced through the letterbox. We take feedback regarding delivery behavior seriously and regret this experience. GOFO Nederland.
The best company ever
July 10, 2026
Reply from GOFO Netherlands
Hartelijk dank voor uw mooie review. Fijn om te horen dat uw pakket netjes is afgeleverd.
GOFO Nederland.
Reply from GOFO Netherlands
Hartelijk dank voor uw mooie review. Fijn om te horen dat uw pakket netjes is afgeleverd.
GOFO Nederland.
Delivered on time
July 2, 2026
Reply from GOFO Netherlands
Hartelijk dank voor uw mooie review. Fijn om te horen dat uw pakket netjes is afgeleverd.
GOFO Nederland.
Did not deliver the package at the door…
Did not deliver the package at the door but left it on top of mail box
July 9, 2026
Reply from GOFO Netherlands
We are sorry to hear that your parcel was left on top of the mailbox instead of being delivered properly. We take your feedback seriously. GOFO Nederland.
Reply from GOFO Netherlands
Hartelijk dank voor uw mooie review. Fijn om te horen dat uw pakket netjes is afgeleverd.
GOFO Nederland.
Reply from GOFO Netherlands
We are sorry to hear that your parcel was left at the door without attempting to ring the bell. We take this feedback seriously. GOFO Nederland.
My Packet delivered on time and…
My Packet delivered on time and tracking was always updated. Thank you
July 9, 2026
Unprompted review
Reply from GOFO Netherlands
Hartelijk dank voor uw mooie review. Fijn om te horen dat uw pakket netjes is afgeleverd.
GOFO Nederland.
I was not home and window blinds got damaged
I was not home. Courier threw parcel through tilted open window and parcel was so heavy that it damaged window blinds. I had to replace them, they were pretty pricey. Im trying to solve this woth their customer service, but once i send them reminders they reply with same thing every time: asking for photos and was i home. Every time i forward photos and i explain all over again, but i receive same response and no actual resolution for this situation. I asked them to cover costs of new window blinds, I can provide invoice. But still after two weeks im getting nowhere with their customer service. Terrible. I would give 0 stars if it would be possible.
July 9, 2026
Reply from GOFO Netherlands
We are sorry to hear about the damage caused during the delivery and that you have not yet received a satisfactory resolution. We take this matter seriously and understand your frustration. GOFO Nederland.
Sloome leverl8jg
July 2, 2026
Reply from GOFO Netherlands
Bedankt voor uw review. Jammer om te horen dat de levering langer heeft geduurd dan verwacht. We nemen uw feedback mee om onze dienstverlening verder te verbeteren. GOFO Nederland
I am always satisfied with GOFO's…
I am always satisfied with GOFO's service. The fast and consistent flow of information is excellent.👌🏻✌🏻
Ik ben altijd tevreden over de service van GOFO. De snelle en constante informatiestroom is uitstekend.👌🏻✌🏻
July 2, 2026
Reply from GOFO Netherlands
Bedankt voor uw positieve review! Wij waarderen het dat u de tijd heeft genomen om uw ervaring met ons te delen. Fijn om te horen dat u tevreden bent over onze bezorgservice. GOFO Nederland
Reply from GOFO Netherlands
Bedankt voor uw positieve review! Wij waarderen het dat u de tijd heeft genomen om uw ervaring met ons te delen. Fijn om te horen dat u tevreden bent over onze bezorgservice. GOFO Nederland
They don’t ring the bell and for that…
They don’t ring the bell and for that reason someone stole my package and they also don’t delivery on time, its always after the supposed time and they don't warn anything
July 9, 2026
Reply from GOFO Netherlands
Bedankt voor uw review. Het spijt ons dat er niet is aangebeld en dat uw pakket hierdoor is kwijtgeraakt. We nemen uw feedback serieus en gebruiken deze om onze bezorgservice te verbeteren. GOFO Nederland
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