GOFRUGAL ERP Reviews 

197
•
TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Dear thieves Leave my account in peace you never signed any agreement for removing money in my bank account any time avery min i am running mad stealing money in peoples account stupid business payb... See more

Rated 1 out of 5 stars

i had pathetic experience in my entire journey with Go Frugal over past 6 months in using their software - every small change or issues take ages if not resolved within 1 day. They cannot even provid... See more

Rated 1 out of 5 stars

I regret to share my dissatisfaction with the service provided by your company. Despite multiple attempts to seek assistance for software issues, Mr. Kunal has not received any response. last 5-6 mont... See more

Rated 3 out of 5 stars

The software is good for resturants but nothing exceptional, competitors like mension and pet Pooja offer similar services. The problem is that other than miss aarthi kutty and Mr.Rizwan there is... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

GOFRUGAL Technologies have been providing Point of Sale Software for Retail. Restaurant and Distribution businesses since 2004, in the form of complete business automation solutions paired with mobile apps and cloud solutions. Headquartered in Chennai, India, our technological footprint has grown to benefit of 25,000+ retail businesses across 50+ countries. Our key focus is on providing a great customer experience with our digital solutions


Contact info

1.7

Bad

TrustScore 1.5 out of 5

197 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(197)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Advertisement
Rated 5 out of 5 stars

this is carefive supermarket abudahbi…

this is carefive supermarket abudahbi UAE as its known im with gofrogal from three year .
some as i said before in recommending gofrogal still i say same thing but in UAE they have very poor service that y i really can not tell my other ppl about to go for this software becose they cant give any kind of help they dont have any location in UAE wats ppl first ask about may they have one staff which naver keep in touch from years which uncountable which keeps me on every renewal time to change to another software .
only we get online help which takes day to solve ur problem in online help in realy just happy from name of selvapriya which is well knowledge about to solve problems so my five stars r just for online and for selvapriya thanks

February 26, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

This is my honest review

This is my honest review.
This software was recommended to me by a retailer in ooty.
On contacting the bangalore office, i was visited by their area manager and Santosh.
I paid Rs 10000 as advance for them to start installation and training
on day one an inexperienced person visited my place and could not install properly even after spending 8 hours on the job. clearly he was not trained and kept calling his office for clarifications. He could not finish the job

On day 4 after numerous calls i was visited by Santosh who spent nearly 5 hours trying to install. Nothing was done to my satisfaction. He told me to start using and any bugs and clarifications would be sorted out the next day

I started using the software and encountered millions of bugs, i made a note of every one and contacted Santosh. He told me he would follow up and solve any issues facec by me.
That is the last i heard from them.
I have since installed Shoper from Tally and am extremely satisfied with it.
With regards to GoFrugal I request all people who are considering it; Please do not trust go frugal. They are cheats to the core and are not interested in followups once they have taken your money.
I have been trying to get in touch with them for a refund but there is absolutely no response from them

March 3, 2020
Unprompted review
GOFRUGAL ERP logo

Reply from GOFRUGAL ERP

Hi Mr Raju Mansukhani,

Sad to hear about your bad experience with GOFRUGAL. We at GOFRUGAL thrive for customer satisfaction and take it as our top priority. We would like to get in contact with you so that we can provide a solution for your query. Please help us with your registered mobile number and your email id so that our customer success executive can reach you.

Regards,
Team GOFRUGAL

Advertisement
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look