Needed support and Yash my L1 Generalist was great! I had issues having my new website edits updated and he got it working. I had everything connected to Stripe for payment processing, but the problem... See more
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Review summary
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I had the best experience with Raymond Sylvester, helping me with gohighlevel, no one had help me as much as long and detail as him and i would 1000% recommend anyone who is stuck and need direction w... See more
Company replied
My Experience with Gohighlevel support is top notch! I No AI calls, no annoying voice system just you and a real representative helping you along the way. Thanks to Insha Gauri I can now set up my bu... See more
Company replied
⭐⭐⭐⭐⭐ Jesus Bruno Ramirez was absolutely amazing! He was professional, knowledgeable, patient, and incredibly helpful throughout the entire process. He took the time to make sure everything was... See more
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Company details
Written by the company
HighLevel is the premier all-in-one sales & marketing CRM with features ranging from: CRM, Form/Survey/Funnel/Websiite Builders, Email & SMS Automation, AI Chatbots & Voice AI, Estimates/Invoicing/Ecom, Reputation Management, Social Media Scheduling, and more! Unlimited Contacts and unlimited Users for a flat $97/month and if you're an agency, you can even white-label the platform and resell it as your own software!
Contact info
400 North Saint Paul St. Suite 920, 75201, Dallas, United States
- 888 732 4197
- hello@gohighlevel.com
- www.gohighlevel.com
4.9
Excellent
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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I want to give a major shout-out to…
I want to give a major shout-out to Kunwar from Go High Level support. This gentleman really went out of his way to help me. I've spent hours with various individuals in the support team, answering many questions and helping me resolve several issues. They have all helped me in one way or another, but Kunwar was the crown jewel of support. The first thing I would say to the owners of GHL, if they read this testimonial, is that I suggest he gets a raise in pay because of the outstanding support he gave. When he understood my situation, he carefully and methodically helped me understand how GHL email worked when I created a professional email through Bluehost and how it all worked together. Once that was done, he looked at my sub account and if i was taking advantage of the Summer of AI (which I was not) because I assumed I couldn't have it. He got me set up, and I was able to get 60 days free, which was awesome. Then he helped me understand the plan I was on (for the last 3 months) was not the right plan for me so we moved plans to suit where i was at with my business. You usually get 30 minutes with support but he went probably 10 to 15 over. Most support staff are off the call on or before 30 min. He didn't, and I truly appreciate every moment he spent with me getting everything set up properly. Thank you Kunwar🔥🙏
July 16, 2026
Unprompted review
Reply from HighLevel
Thank you for the incredible review! We're thrilled Kunwar went above and beyond to ensure you were set up for success. We'll be sure to recognize his outstanding dedication!
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I have never met such egotistical
I have never met such egotistical, rude, obnoxious, non-English speaking people in my life. The app is a mess. And although I hate to see someone lose their jobs, Rashida should be fired. Her picture is next to the word "condescending" in the ENGLISH dictionary. The only thing this company is good at is garnishing 5 star reviews that just don't make any sense at all. (All of the reviews sounds alike.)
July 16, 2026
Unprompted review
Reply from HighLevel
Hi Lauren,
We're sorry to hear about your experience and that our support left you feeling frustrated. This is not the level of professionalism we strive to provide, and we appreciate you taking the time to share your feedback.
Our Customer Retention Team will be reaching out to you personally to better understand what happened and see how we can help improve your experience.
Kunwar was incredibly helpful with my…
Kunwar was incredibly helpful with my requests. He went the extra mile by recommending different features and options we could use. It was a great experience!
July 16, 2026
Unprompted review
Reply from HighLevel
Thank you for your feedback! We're glad Kunwar's recommendations and expertise made your experience even better. We appreciate your support!
Reply from HighLevel
Thank you for the fantastic review! We'll be sure to share your appreciation with Kunwar. We're glad he could help!
Customer Service is 5 stars!
Wow! I am impressed! I spoke with Dikshant Sharm(sp) and he was amazing! His service was quick and his guidance of the platform was thorough and easy to follow. He provided clarity when needed and offered further explanation if I seemed confused. I am sooo excited to get started! Give him a promotion!
July 15, 2026
Unprompted review
Reply from HighLevel
Thank you for your wonderful review! We're thrilled Dikshant made your onboarding experience clear, enjoyable, and exciting. Welcome to HighLevel!
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IRAM QADRI IS OUR ANGEL
IRAM QADRI IS OUR ANGEL. This is during ghl zoom maintenance so i don't have live agent assistance. I had 3 GHL rep already but they're always so late to respond or vanishes. And Iram was the only one who stuck with me and is SUPER PATIENT with our ugly experience within the Conversations tab
July 16, 2026
Unprompted review
Reply from HighLevel
Thank you so much for your amazing review, Lorriane! We're thrilled to hear Iram was there for you when you needed support the most. We'll be sure to share your kind words with her—she'll be delighted to know her patience and dedication made such a positive impact. We truly appreciate your support!
Thank you for going above and beyond
Thank you for going above and beyond. Keep up the great work! He was AMAZING what a great employee to have. He did not disappoint.
July 15, 2026
Unprompted review
Reply from HighLevel
Thank you for taking the time to leave us such a wonderful review, Stephanie! We're so glad to hear you had an amazing experience. We'll be sure to recognize the team member who made such a great impression. Your support means a lot to us!
Yash is one of the awesome technical…
Yash is one of the awesome technical supports in GHL, and he addressed all of my issues very fast with patience
July 15, 2026
Unprompted review
Reply from HighLevel
Thank you for the fantastic feedback, Parham! We're delighted to hear Yash was able to resolve your issues quickly while providing patient and knowledgeable support. We'll make sure he receives your kind words. Thanks for choosing HighLevel!
Kunwar is awesome i'm new to GHL…
Kunwar is awesome i'm new to GHL although not new to Digital Marketing these guys are just unblieveable as an indsutry professional i have never vcome accross such great service a real game changer!!
July 15, 2026
Unprompted review
Reply from HighLevel
Thank you for sharing your experience, Damian! It's wonderful to hear Kunwar helped make your introduction to HighLevel such a positive one. We appreciate your kind words and are excited to be part of your digital marketing journey. Welcome aboard!
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FROM ISRAEL MILEAGE
FROM ISRAEL MILEAGE, 20 STARS! THEY HELPED ME WHEN NOBODY IN THE WORLD WOULD TAKE THE TEAM TO TEACH ME AND HELP ME BUILD A MULTI-MILLION DOLLAR COMPANY!!!!! THANKS TO ALL GHL TEAM & SUPPORT! FROM HOMELESS TO MULTI-MILLIONAIRE!- SHOUT OUT TO KUNWAR!!!!!
July 14, 2026
Unprompted review
Reply from HighLevel
Thank you for your incredible review! We're honored to have played a role in your journey and are thrilled that Kunwar and our support team could help you along the way. Your story is truly inspiring, and we wish you continued success as your business grows!
Christian was patient
Christian was patient, helpful and diligent. Sorted out our workflow issue. Happy with the outcome.
July 15, 2026
Unprompted review
Reply from HighLevel
Thank you, Kithy! We're so happy Christian was able to resolve your workflow issue while providing patient and diligent support. We appreciate your feedback and are always here whenever you need us.
Reply from HighLevel
Thank you for your kind review! We're glad you had a great experience with our team. We appreciate your support and look forward to assisting you again whenever you need us.
Kunwar was amazing
Kunwar was amazing! He helped me understand workflows and assisted me with setting up my workflow. Thank you a million Kunwar!!!
July 14, 2026
Unprompted review
Reply from HighLevel
Thank you for the wonderful review! We're thrilled Kunwar was able to help you better understand workflows and get everything set up successfully. We'll be sure to pass along your appreciation. Wishing you continued success with HighLevel!
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Been using GHL for over 6 months…
Been using GHL for over 6 months Customers support is horrible. I've been trying to reach them out for a month and their AI voice agent kept sending a message to the team for a callback or email that never happened. Moving to another platform that is cheaper, more customisable and good customer support.
UPDATED ANSWER: Using your service for some time, I definitely cannot confuse your service with another platform. It is definitely GHL - Go High Level.
I can even give you the 2 tickets numbers that are yet to be answered:
5719139 & 5779933
July 14, 2026
Unprompted review
Reply from HighLevel
That doesn't make sense, we have live zoom support so this can't be us, you just click join zoom in the support chat.
Reply from HighLevel
Thank you, Fernanda! We're happy to hear we could help resolve your issue. We appreciate your feedback and are always here if you need anything else.
Iram Qadri is the best
July 13, 2026
Unprompted review
Reply from HighLevel
Thank you, Luis! We love hearing feedback like this. We'll make sure Iram sees your kind words. We appreciate your support!
Outstanding support from Arjun Ashok
Outstanding support from Arjun Ashok
Arjun is absolutely amazing. He was incredibly patient, breaking everything down step-by-step until I fully understood it. He easily deserves more than 5 stars—HighLevel is incredibly lucky to have him on their team. Well done, Arjun.
July 13, 2026
Unprompted review
Reply from HighLevel
Thank you for such an incredible review, Art! We're delighted to hear Arjun took the time to ensure everything was clear and easy to understand. Your recognition means a lot, and we'll be sure to celebrate his outstanding work with the team.
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Musthaq with HIghLevel support was…
Musthaq with HIghLevel support was phenomenal, once again, assisting with an A2P submission - on behalf of our agency this time. We were very pleased to see him when we entered the support breakout room. He's really, really exceptional - knowledgable - patient - and pleasant to work with. We consider him an invaluable member of the HighLevel team!
July 12, 2026
Unprompted review
Reply from HighLevel
Thank you so much for your thoughtful review! We're thrilled Musthaq provided another exceptional support experience for your agency. We'll be sure to recognize his dedication, patience, and expertise. We truly appreciate your continued trust in HighLevel.
Brilliant service from Kunwar top…
Brilliant service from Kunwar top service agent.
July 12, 2026
Unprompted review
Reply from HighLevel
Thank you, Stefan! We're so glad Kunwar provided top-notch support. We'll be sure to share your kind words with him. Thanks for choosing HighLevel!
Stuart Brown is THE MAN
Stuart Brown is THE MAN!
very professional and good at his job.
July 12, 2026
Unprompted review
Reply from HighLevel
Thank you, Thomas! We're happy to hear Stuart provided such a professional experience. We'll make sure he receives your feedback. We appreciate your support!
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