Golamifa.it - Negozio Prodotti Tipici Italiani Reviews 257

I paid for an order on December 12 and the state of the order has not made any progress since then (it is stuck to "payment accepted"), although the expected delivery date was supposed to be December 20. I wrote several times to customer service in the last month to cancel the order and obtain a refund, but received no reply (nor refund of course). I have now contacted the email address indicated by Paypal, but I will proceed with asking a Paypal refund in case I will still not receive any information.

Update to January 12: after mentioning an official complaint to the shop owner, he replied proposing either a 10% discount or a refund. However, when I asked for more details about the refund, the owner stopped replying again. Luckily, I contacted Paypal and received a refund from them almost immediately.

GolaMiFa is a fraudulent operation. Took our credit card payment and did not deliver the wine, nor reply to emails, Whatsapp or phone calls

This company is a fraud. Does not send, does not reimburse

This Company doesnt send the wine I bought for app. 200 euros.
They also havent returned the money on My request. Fraud Company - never buy StuffIt from Them.

I have ordered from this company have not received any items
And they will not reply to my emails
Have reported it to my credit card company for a refund
Very disappointed

Very fast delivery, perfect packaging and an unexpected gift.
I will order again in the future.

I did only one order with this shop and
I received only part of it. The items not delivered have never arrived and I haven’t been refunded
Very poor experience with this shop

I ordered wine and nothing was delivered. They did not answer my e-mails or web site messages. Still, after two months no wine and no answer. Now I have demanded a refund from Paypal.

I placed an order (12 wines) on August 23, paid with PayPal. On September 1, there was still no progress regarding my order, so I wrote to the e-mail indicated on the website. No answer! From September 1 to 7, I wrote several e-mails and filled out the form on the website. No answer! On September 7, I filed a claim through PayPal and requested a refund, and only then did I receive an answer that 3 items were not in stock and that there were technical problems due to the platform update. They promised to give me a 10% discount and send the goods in 5 days if I waived the claim to PayPal and waived the demand for a refund. I agreed to wait another 5 days, but I did not withdraw the claim on the PayPal platform, because I saw a lie in the email of the Golamif representative (no updates of the platform was made) and I suspected that they just wanted to delay. That's what happened - the items were not shipped and PayPal demanded that they refund my money... but The refund for transaction failed because they did not have sufficient funds in their PayPal account and credit card to make the refund. This went on for several weeks. It wasn't until the third refund attempt that I finally got my money back. All in all, it took a month.

order of 19 October arrived 14of November and was wrong. wrote complaining and no answer.
giacomo vailati

I am very pleased. I received the original product I ordered and was informed all the time about the status of delivery. The vine I've ordered was packed very save and was delivered pretty quickly. I am sure that I will order here again!

Sito e-commerce affidabile e customer care realmente vicino al cliente

the teas packagings present traces of mold inside and even on the tea bags.

Quick deliveries, good prices

Puntuali, precisi, scrupolosi.