GolfStoreEurope Ltd Reviews 

Great product.
I took a size M as CK tends to size small and this fits me perfecty.
No stock left after i ordered so it took more than two weeks to receive the item instead of 48h (over Christmas period)

Order placed on 2nd december ( pair of footjoy shoes. IN STOCK ) . Payment done . 123 €
Now , 13 january , didn't get any e-mail answered nor any parcel delivered .

Don't know what's going on, order status says PROCESSING , but it doesn't seem to work .

I tried to call at least a dozen time , didn't manage to contact them.
Still Waiting for the parcel to arrive.

Awful customer service. Ordered in stock golf umbrella on New Years eve. Eventually arrived on 12th January. I realise that there was a bank holiday but nothing on their website said that I would have to wait that long. I emailed twice to cancel order and received no reply. I called at least 20 times and no one answered the phone.
They will not be getting any more of my money.

I too am really struggling with this company to get a refund after several promises to do so. Poor service seems to be a real problem here...take the money and then forget about it. I would avoid this company if quality of service is important to you.

Ordered item on December 15th and it was listed as in stock. Item eventually arrived 6th January, after having to chase them twice, as no response to my first enquiry. At no time was my order details updated online and not easy to contact if they don't reply to the emails.
Should not advertise stock available when clearly it is not, especially when it is for a Christmas present. Very eager to take the money immediately, even though they don't have the goods.

I recently made a purchase from you and although the service was prompt and delivery was quick I have had an issue with the item purchase I have made numerous phone calls and sent email but have had no response, I have now return the item in order to get a full refund.

Have used you in the past with no issues so will just put this down to the post Christmas sales.

Do not use this firm they are dreadful avoid them at all costs.

Ordered some wedges off these guy's as after checking all the other companies these were the only ones that said they had stock on their website, what I mean by that is next to the specification of wedge I wanted it stated in stock, what made it more believable was they were also stating No Stock of certain lofts and bounce angles in the same wedge.
Anyway placed the order and awaited a response, had an Email stating that if in stock the order would be processed and goods despatched within 24 hrs, I could have easily ordered these with my Pro and waited a week for them but wanted them within a couple of days as I am going on a Golf trip, I have tried phoning these guy's ( they never answer their phone you get a message telling you to Email customer services) then after sending them numerous emails asking them to refund my money if they have no stock, you don't get any reply going that route, so I opened a PayPal dispute in the hope that they would reply, still no contact. Well good thing is I'll be able to escalate the dispute to a claim in a couple of days and get my money back,
Please do not use these Guy's if you want your good's seems to me they are going the same route as another Internet company and just using people's money to pay their account's off, sadly it will end in tears for some.
Use your local Pro or one of the other companies that as good Feedback and Stock.

Not all has been delivered which I ordered.
Have to check, if the whole bill has been charged to my card!?

The biggest problem:
This has been a gift for my brother, his wife and son for x-mas.
Not very good if the oncle does not give any presents for x- mas.
Thank you for that.

And no reply to my email that something is missing since x-mas.
Customer service is something different!

Despite many other reviews, they kept their end of the deal: got my SM tour series cartbag within 5 working days, to the Netherland! Keep up the great work GSE! Many thanks and I will place my next order asap.

I recently purchased some clothing items from golf store europe and enjoyed some really good transactions. One of the polo shirts i had ordered had been discontinued and they emailed me with one to replace it. The email contained pictures of the replacement polo and they didnt proceed with the order until i replied and gave them the go ahead. Too many companies online nowadays would just forward you the polo with little regard of whether it suited you. For this reason i give golf store europe five stars and will definately be shopping there again.

Web site is easy to navigate and had no difficulty with placing my order. On dispatch of the item, I was informed of the tracking number and, the item was received within the specified time. Good all round service from this retailer.
Many thanks

Ordered a club, showing as "in stock" on 16th Dec, still not here (8th Jan) and have now been told to wait another 1-2 weeks. The order tracking system does not work unless you are already registered.

The ordering process itself was not pleasant - the club is listed as both standard and custom fit, but, when I tried to order standard, it forced me to select the custom fit option. Then, after selecting each of the options (Grip, shaft, etc all of which are shown as "In Stock") only when I submitted the order was told that it could only be done via an email. I then had to email them to ask what should be in the email. No template or e-form for ordering is supplied, and I could not copy and paste the options from the website, so had to type out all the details (about 7 different specs) then wait for an email to tell me exactly how much to pay. Then I had to go to paypal make the payment to golfstoreeurope and email them to tell them I'd done it. Then I was told to wait 3 weeks for delivery because of Christmas (when other online retailers have managed to deliver with very little extra delay).

I registered to their site but it is showing that I have no orders so cannot track delivery progress (if there ever is any).

If, to you, cost is by far the most important factor then they do seem to be the cheapest. If, however, you are in any kind of hurry, or, want a fuss free shopping experience, avoid them like the plague!

30/01/2015 - still no sign of club, still showing as in stock, can't get hold of them on the phone - USELESS! Re-rating down to 1 star. There's some kind of note on the website saying clubs aren't available till mid-March, but I've had no courtesy mail from them, and there "customer service" number never seems to get answered.

Order placed on the 15th of december.
Not yet here on the 7th of Jan

slow delivery forgot to add no answers the telephone

Top Product very good for training

Ordered a club 18. November that was advertised as in stock. Had an email a day or so later saying the club was out of stock but they offered an alternative or refund. I have chosen refund and wait until today for the money. (Today over 6 Weeks) And of support you get no response.

My new puttergrip was delivered on time, just the way i ordered. But not included was a piece of tape, used to "glue" it on. Other shops do include this.

Ordered and paid online, goods arrived on time even over Xmas period. Will shop here again.

Excellent site and very fast delivery and the ping hat I purchased was cheapest around