Re: Good2Go refusal to refund account top ups. All of us should be be filing complaints with The Commission for Complaints for Telecom-television Services and maybe we'll get some action. They have an... See more
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I canceled my phone number/account online prior to renewal date and it took 6 days and 4 phone calls for them to actually cancel. Call center employees provided no followup whatsoever until I repeated... See more
You can not reach them by phone. Everytime you call say the attendants are too busy take your call and says try again and hangs up. I have been trying for last few days and always get this message.... See more
Hard to reach but rep told me there are 20 lines, after that, system hangs up on you. They switched from Rogers BUT I was able to transfer my balance so it will pay for my $19 plan for 18 months. You... See more
Company details
Information provided by various external sources
Good2Go Mobile offers nationwide wireless phone plans with no contracts. Buy the data that you need. Low-cost prepaid phone plans for iPhone and Android devices.
Contact info
1.9
Poor
67 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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I'm good2go lol
I was doing some looking around to save some money. Read a lot of bad reviews and some good. Seen that good2go was half the price for the same thing I had as AT&T. I purchased two good2go sim cards from the good2go website. I'm extremely happy with my purchase. Customer service was amazing even though he couldn't help me because I made an mistake when putting in my information to port one of my number (I port one of my number and got a new number with the other). But I did send an email (understand I was doing all this 15 minutes to midnight) with the correct information that I made an mistake on (which customer service told me to call back in 30 minutes) I didn't call back I just went to sleep. Lo and behold I got an email back the following morning and service was good2go lol. Overall I'm truly happy with my switch they haven't throttled me yet and I know I've went well over a gb of data. I don't have hot spot anymore which they are a fairly new company so I'm not upset about that maybe they will get that feature maybe not idk but they have a forever customer with me!!
March 11, 2020
Unprompted review
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I don't use alot of data so with the…
I don't use alot of data so with the excellent coverage I chose this company. The cost was 1/2 of my previous provider. To have network access other than phone and txt you need to edit APN settings on Android phones. I tried to do this but it was a verizon phone that had a block on editing. Good2go tech support gave me a trick to force the phone to allow editing (not sure it will work on all locked phones) but it did for me. Great fast tech support and very good service
February 19, 2020
Unprompted review
I ordered a "good2go" SIM card and…
I ordered a "good2go" SIM card and transferred my number to good2go. After I transferred my number, I could make phone calls but had no internet or messages.
I had multiple conversations with them, on the same day and the day after, and the solution they offered is that they'll send a new SIM via mail, which will take a few days. Almost 24 hours later, still no SMS or internet, and it will take a few more days for them to resolve the issue. Obviously, I switch to another company.
Summary: good2go is garbage.
July 31, 2019
Unprompted review
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