Goodlord Reviews 44,463

chat bots all the way down. scummy business that just implemented a new system that throws all your info straight into the bin. go through two layers of AI agents to get to a third AI agent instructed to tell you there's nothing goodlord can do.

Landlord accept us without any terms and conditions and gave us green light to rent their property. Agency took from us holding deposit and transfer us to goodlord. after a week of strestful providing documents like finance, saving, utility and all other information they decline us. Agency didnt refund us our holding deposit. just legal way of scamming people.

I had a great experience with Goodlord. The team was professional, cooperative, and easy to deal with.

There was a slight delay in approval, which I did not get yet, but it felt reasonable as it shows they work carefully and ensure all rights are properly protected.
Overall, a reliable and professional company.

Daniel Wilcox provides fantastic service with patience and diligence.

The insurance staff was Amazing I spoke to Daniel Wilcox

I had a great experience with one of your team member named Daniel Wilcox. He was amazing, great working ethics and he was patient honestly which most people lack nowadays. I work as a GP so he was very understandable of been unable to speak on the day when i chased the calls and he arranged a follow up call to discuss in detail which was suitable for me. I must say he is great asset to your team and if people are as kind, patient and professional as he was then the journey goes smooth . Best of luck to him and once again genuinely thankful to him for his help.

Good communication through out, nice that things get set up for you peace of mind.

I spoke with Daniel Wilcox and he was very helpful and polite. Answered all the questions I had and speaking with him made my day. Thank you!!

Lucas dealt with a query in quick, effective and competent manner

Great service and always happy to help with any queries.

Nice experience

Always so helpful and resolve issues very quickly

The person who I dealt with, Daniel Wilcox, was very patient and helpful, especially considering I am very new to this.

Great customer service from Lucas today - dealt with my query instantly

I received great support from Goodlord on everything I had a question for. Goodlord made sure that everything was clearly understood before proceeding to make any decisions.

Really appreciate the prompt response and process. Thank you.

It was a nice experience with Vouch.

was easy to navigate moving and getting checks done can be stressfull but goodlord made it easy to upload documents and communication was good the staff were friendly aswell

Very easy to navigate and understand. Easy to upload documents using a mobile phone. Regular link to click on the next step. The bot is really clear on what needs to be done next.
Makes the whole experience of doing a removal easier, we don't need to remember everything, we are prompted to do the next steps.