Went in to get a new pair of hiking trousers, and Samantha was fantastic. She recommended a pair to try on, and they were perfect. I have tried at least 8 other pairs (that I found myself) but non... See more
Company replied
Location
Switch locationUnit 38, High Street - Manchester Arndale, M4 2HU Manchester, GB
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See what reviewers are saying
Really well laid out store with lots more variety in casual clothing than I’ve seen in other Go Outdoors stores. Served by Toni who was very helpful and knowledgeable on the product ranges. Didn’t f... See more
Company replied
Not a click and collect process TBH I will never do a click-collect again! You’d think the process would enable you to order,walk-in and collect . From the staff who actively hide from custom... See more
Company replied
everyone was so lovely and helpful. a worker called cleo was especially useful in helping me find all of my camping gear for my trip, she's a star. had a lovely experience in your store
Company replied
Company details
About GO Outdoors - Manchester Arndale
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Unit 38, High Street - Manchester Arndale, M4 2HU, Manchester, United Kingdom
4.8
Excellent
460 reviews
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How can both items be available to buy…
How can both items be available to buy but then one is suddenly unavailable on the day of pick up. Conveniently the more expensive item was still available.
June 23, 2026
Reply from GO Outdoors - Manchester Arndale
Thank you for leaving your review for your recent click and collect express order.
Please accept our apologies that one item was cancelled and refunded. From looking into this we can see that the refund was issued as the item was not immediately available at your chosen collection location due to a stock error. The item is still available for home delivery or click and collect from other stores.
We hope that we can be of assistance again in the future.
Kind regards,
GO Outdoors Customer Care Team
Womenswear a plenty
Sophie (from footwear) was super helpful and friendly. She gave great advice on the hiking sandals and totally sold us on the Teva’s!
There was also a really good selection of womenswear in store.
July 1, 2026
Unprompted review
Reply from GO Outdoors - Manchester Arndale
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Ive used go outdoors over the years
Ive used go outdoors over the years, the staff are always very friendly and really helpful.
June 16, 2026
Reply from GO Outdoors - Manchester Arndale
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great Arndale team!
On entering the Arndale store, clueless as to weather or not I could use my discount card and having little or no knowledge about walking shoes, Callum, was more than happy to help me find the right pair. Nothing was too much trouble. He helped with my membership also. I ended up buying an extra pair of shoes for my daughter and 2 bags. His knowledge of products was impressive. The whole team were a credit to the store. Will be visiting again soon as My husband needs boots!! Many thanks.
June 30, 2026
Unprompted review
Reply from GO Outdoors - Manchester Arndale
Hello,
Thank you for clicking on 5 stars, your feedback genuinely matters to us.
I hope your next shopping trip is just as good.
All the best,
Go Outdoors Customer Care Team
Staff members are extremely helpful and…
Staff members are extremely helpful and nice.
My best service in UK
June 26, 2026
Unprompted review
Reply from GO Outdoors - Manchester Arndale
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Afsah
Popped in, found what I wanted, took it to pay and was served by Afsah! Very friendly and professional, helped out and also applied the correct discounts! Keep up the good work!!
June 24, 2026
Unprompted review
Reply from GO Outdoors - Manchester Arndale
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Great customer service by Samantha
Great customer service by Samantha. Extremely helpful and polite. Offered useful tips on what to buy.
June 19, 2026
Unprompted review
Reply from GO Outdoors - Manchester Arndale
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Manchester staff are very pleasant and…
Manchester staff are very pleasant and always happy to help keep up the good work
June 13, 2026
Unprompted review
Reply from GO Outdoors - Manchester Arndale
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Manchester Arndale
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
I want to say thank you to charlie W he…
I want to say thank you to charlie W he went out of his way to help me multiple times i really appreciate it thank youu charlie
June 8, 2026
Unprompted review
Reply from GO Outdoors - Manchester Arndale
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great Service from Rachel
Served in store today by Rachel the manager, great friendly service, very helpful and polite thank you!
Great store will definitely come again!
June 12, 2026
Unprompted review
Reply from GO Outdoors - Manchester Arndale
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Served by abbie today,she was good made…
Served by abbie today,she was good made sure i got the right raincoat and very happy to help
Thankyou abbie
June 12, 2026
Unprompted review
Reply from GO Outdoors - Manchester Arndale
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Excellent customer service.
I called in looking for a pair of waterproof and breathable overtrousers. Laibba served me, taking lots of time to show me everything in stock that was suitable. She described the qualities of each product and left me to browse and then try three pairs on.
I could not have asked for a more polite, friendly and enthusiastic member of staff. I am more than happy with my Craghoppers Ascent II overtrousers.
June 8, 2026
Unprompted review
Reply from GO Outdoors - Manchester Arndale
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Cleo was lovely and very helpful…
Cleo was lovely and very helpful helping me pick some boots
June 6, 2026
Unprompted review
Reply from GO Outdoors - Manchester Arndale
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Charlie W was very helpful and we had a…
Charlie W was very helpful and we had a lovely chat about Scotland!
May 14, 2026
Unprompted review
Reply from GO Outdoors - Manchester Arndale
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Was served by a lovely lady AFSAH
Was served by a lovely lady AFSAH, she took the trouble to go and look for a hat in the stockroom for me and was successful in finding the hat which we bought, thankyou AFSAH
June 5, 2026
Unprompted review
Reply from GO Outdoors - Manchester Arndale
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Excellent customer service from Charlie…
Excellent customer service from Charlie W! Very friendly and helpful. Found the coat I was looking for and signed up for the discount card. Will be returning to shop again soon.
June 5, 2026
Unprompted review
Reply from GO Outdoors - Manchester Arndale
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Excellent customer service
Excellent customer service! Alfie (staff) went above & beyond to help & advise. Highly recommend!
June 1, 2026
Unprompted review
Reply from GO Outdoors - Manchester Arndale
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Great range of equipment at reasonable…
Great range of equipment at reasonable prices. Lovely friendly staff.
May 29, 2026
Unprompted review
Reply from GO Outdoors - Manchester Arndale
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great merchandise and staff
Alfie made my experience at the store great.
Helped me with all my needs and he was friendly and professional at the same time.
Excellent prices and the clothes were of very good quality
May 29, 2026
Unprompted review
Reply from GO Outdoors - Manchester Arndale
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
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