Sue was amazing helped sort out the free pillow for my camp bed too. Very pleasant friendly and professional in equal measures. Couldn't have asked for better customer service experience. The managere... See more
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Sue was amazing helped sort out the free pillow for my camp bed too. Very pleasant friendly and professional in equal measures. Couldn't have asked for better customer service experience. The managere... See more
Company replied
I had an issue with an item ordered online from Millets. The item delivered was not as advertised. I called the helpline and after 18 minutes got through to a chap who really couldn't help so advised... See more
Company replied
Sue was absolutely brilliant, went above and beyond to help and make our shopping experience as easy as possible. She’s a real credit to the store and made my day with her excellent customer service.... See more
Company replied
Bought some walking shoes via website and upon collecting had been overcharged…the staff…Amy and Nicky couldn’t have been more helpful…lovely people…credit to the Scunthorpe store
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Dudley Road, DN16 1BA, Scunthorpe, United Kingdom
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Had a great experience with thanks to the efforts of Sue, went out of her way to assist as well as save me money along the way, very helpful and very caring

Reply from GO Outdoors - Scunthorpe
served by Carol, from start to finish really good, friendly service and will come back.

Reply from GO Outdoors - Scunthorpe
Never camped before, we had so many questions.
One of the staff ( Josh ) was working near us in the store, we asked if he could give us some advice.
30 mins later we were still asking questions and looking at various equipment, he did a fantastic job and a massive credit to the store / Go Outdoors .
We will be purchasing a tent and equipment this week.
Thank you Josh for your excellent service 👏👏

Reply from GO Outdoors - Scunthorpe
Big thanks to the staff member who stopped what she was doing to show me where the maps were and then enormous thanks to the wonderful Sue (aka Tanya) who managed her till with the utmost dexterity and searched out my membership number with great finesse. It was a pleasure to spend my hard earned money with you all.

Reply from GO Outdoors - Scunthorpe
Kerry was very helpful when it came to enquiring about a display item. With it being the last one, Kerry packed it away and took it to reception. Nicky and the other lady at reception were very kind and helpful. All 3 are a credit to the company and exactly the type of people you need in a customer facing role.

Reply from GO Outdoors - Scunthorpe
Was served by Sue who was extremely helpful and happy.

Reply from GO Outdoors - Scunthorpe
Jane was extremely helpful for choosing the right clothing for being in jungle conditions. 5 star service

Reply from GO Outdoors - Scunthorpe

Reply from GO Outdoors - Scunthorpe
I was served by Paul today who was very friendly and extremely helpful gave me a camping checklist and made sure I had everything I needed for my first camping trip of the year. Thank you Paul

Reply from GO Outdoors - Scunthorpe
Paul was extremely helpful today managed to fix a 2 year old problem on our membership card. Greatly appreciated the help

Reply from GO Outdoors - Scunthorpe
We went to the store for walking shoes and Amy, Kerry and Paul were fantastic. very patient, very knowledgable and helpful. Would definately use the store again.

Reply from GO Outdoors - Scunthorpe
Got everything I need today. Saved £14.10 with members discount. Was helpful with my purchases by Kerry who was excellent and friendly. At the till Sue was exceptional and efficient in processing payment.

Reply from GO Outdoors - Scunthorpe
Click and collect order
I didn’t get an email saying it had arrived
I went to the Scunthorpe branch close to closing time one night to ask it if had arrived. They couldn’t have been more helpful in finding out. It had arrived

Reply from GO Outdoors - Scunthorpe
I was served by max and I must admit so helpful went above and beyond to help I left happy with a tent

Reply from GO Outdoors - Scunthorpe
I was served by Paul today when I was buying a cycling jacket . I didn’t have my membership card with me so he kindly searched by my email and found it quickly . I was about to pay when he asked if I had various memberships including Blue Light which I do . So I also received a further discount which was great !
As he had been so helpful I asked him for one more thing . Strange request to ask a store assistant I know , but i could not release the tyre valve caps on my car tyres . I had a warning light showing low tyre pressure but knew I needed to get these off first before I went to the garage . I was concerned to drive home safely and asked if he would be willing to see if he could release them for me . He found a suitable tool in the storeroom and managed to release them .
So a big thank you to Paul as I put in more pressure at the petrol station nearby and drove home safely .
Fantastic service and so helpful .

Reply from GO Outdoors - Scunthorpe
We had some excellent help today from Max in the Scunthorpe store. We had questions about different models of tents and even though she was meant to have finished work for the day went out of her way to help us with brochures and advice.

Reply from GO Outdoors - Scunthorpe
Sue and Carol were extremely helpful when I went to the till. They were very Friendly.

Reply from GO Outdoors - Scunthorpe
Paul was both knowledgeable and super helpful. Even though the Scunthorpe store didn’t have the tent we wanted in stock he reserved it for us at another Go Outdoors store. Provided the sort of help you could never get online!

Reply from GO Outdoors - Scunthorpe
Helped by a brilliant and informative woman named Carol in the shoe department. She gave me some great advice on footwear for my 1st hiking holiday. Also brought some socks to help blister protection, didn't even know that was a thing. Very helpful would definitely recommend.

Reply from GO Outdoors - Scunthorpe
Helpful and knowledgeable staff, what more can I say.
A big thumbs up to Carol and Amy.

Reply from GO Outdoors - Scunthorpe
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