GO Outdoors - Scunthorpe Reviews 

2,546
•
TrustScore 5 out of 5

4.9

Dudley Road, DN16 1BA Scunthorpe, GB

•

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Rated 5 out of 5 stars

Staff very helpful. Sue was especially pleasant and made the effort to really help us. There is such a good range of products with competitive prices. A real positive shopping experience.

Company replied

Rated 5 out of 5 stars

I use the Scunthorpe branch of Go Outdoors regularly even though it’s 35 miles away purely because it has a lot of stock and all the staff are helpful, the past couple of times has been for walking... See more

Company replied

Rated 5 out of 5 stars

Sue was amazing helped sort out the free pillow for my camp bed too. Very pleasant friendly and professional in equal measures. Couldn't have asked for better customer service experience. The managere... See more

Company replied

Rated 5 out of 5 stars

I had a great experience at Go Outdoors, thanks especially to Nicky on the till. I was very undecided about what I wanted to buy and ended up going back and forth to the till several times, which I ap... See more

Company replied


Company details

  1. Camping Store
  2. also in
  3. Activewear Store
  4. Bicycle Store
  5. Climbing Club
  6. Horseback Riding Service
  7. Running Store

About GO Outdoors - Scunthorpe

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Dudley Road, DN16 1BA, Scunthorpe, United Kingdom

  • 01724 708226

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,546)

35,200 reviews in the last 12 months

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Rated 5 out of 5 stars

Paul was extremely helpful today…

Paul was extremely helpful today managed to fix a 2 year old problem on our membership card. Greatly appreciated the help

August 6, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

We went to the store for walking shoes…

We went to the store for walking shoes and Amy, Kerry and Paul were fantastic. very patient, very knowledgable and helpful. Would definately use the store again.

August 6, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Got everything I need today

Got everything I need today. Saved £14.10 with members discount. Was helpful with my purchases by Kerry who was excellent and friendly. At the till Sue was exceptional and efficient in processing payment.

August 6, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Click and collect order

Click and collect order

I didn’t get an email saying it had arrived

I went to the Scunthorpe branch close to closing time one night to ask it if had arrived. They couldn’t have been more helpful in finding out. It had arrived

July 30, 2026
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I was served by max and I must admit so…

I was served by max and I must admit so helpful went above and beyond to help I left happy with a tent

August 5, 2026
Unprompted review
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Reply from GO Outdoors - Scunthorpe

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Paul went above and beyond to help today

I was served by Paul today when I was buying a cycling jacket . I didn’t have my membership card with me so he kindly searched by my email and found it quickly . I was about to pay when he asked if I had various memberships including Blue Light which I do . So I also received a further discount which was great !
As he had been so helpful I asked him for one more thing . Strange request to ask a store assistant I know , but i could not release the tyre valve caps on my car tyres . I had a warning light showing low tyre pressure but knew I needed to get these off first before I went to the garage . I was concerned to drive home safely and asked if he would be willing to see if he could release them for me . He found a suitable tool in the storeroom and managed to release them .
So a big thank you to Paul as I put in more pressure at the petrol station nearby and drove home safely .

Fantastic service and so helpful .

August 4, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

We had some excellent help today from…

We had some excellent help today from Max in the Scunthorpe store. We had questions about different models of tents and even though she was meant to have finished work for the day went out of her way to help us with brochures and advice.

August 4, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Sue and Carol were extremely helpful…

Sue and Carol were extremely helpful when I went to the till. They were very Friendly.

August 4, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Paul was both knowledgeable and super…

Paul was both knowledgeable and super helpful. Even though the Scunthorpe store didn’t have the tent we wanted in stock he reserved it for us at another Go Outdoors store. Provided the sort of help you could never get online!

August 3, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Helped by a brilliant and informative…

Helped by a brilliant and informative woman named Carol in the shoe department. She gave me some great advice on footwear for my 1st hiking holiday. Also brought some socks to help blister protection, didn't even know that was a thing. Very helpful would definitely recommend.

August 1, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Helpful and knowledgeable staff

Helpful and knowledgeable staff, what more can I say.
A big thumbs up to Carol and Amy.

August 1, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Jake Tanya and Kerry were a great help…

Jake Tanya and Kerry were a great help when it came to me buying my tent. They rang all the nearest go outdoors to see if they had the specific one that I wanted. However they couldn’t. They found out that I could buy the display one. Great service guys thank you for your help

July 31, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

We went to get some hiking boots

We went to get some hiking boots, socks and hiking poles and Carol was really helpful. She had great knowledgable on the different models and was really patient as we tried on various boots. Thank you - we are delighted with our purchase.

July 30, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great customer service!

Great customer service from Kerry today when purchasing camping equipment. She informed us about offers we had not noticed and was very knowledgeable about everything we needed.

July 30, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Kerry was really helpful with some…

Kerry was really helpful with some queries we had on buying new camping equipment and slo highlighted an offer that we had not seen. Brilliant staff 👏

July 25, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Paul helped me find the correct shoes…

Paul helped me find the correct shoes for what I needed them for. Very friendly and helpful thankyou so much!

July 29, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service from Max

Excellent service from Max! Very friendly and helpful

July 29, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

A big thank you to Kerry

A big thank you to Kerry for the help in purchasing are new tent and explaining how it all works. Excellent service 5*****
Highly recommended

July 25, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great service

Stuck with my trusty Salomon x ultra walking trainers and opted for newer Salomon x ultra 360. Up at £130 but price matched and discount got a great deal.. all thanks to Kurt assistant manager 👍. Thanks

July 27, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Went into go outdoors for some walking…

Went into go outdoors for some walking boots, wasnt really sure what i needed but was helped massively by a lovely lady called carol, she guided me to what i bought and advised me on socks to avoid blisters too.

July 28, 2026
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

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