I/We always booked go rentals whenever Me and my friends are visiting travelling especially South Island. Go rentals are very Quick and easy. The app is great no hassle for booking online. No... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
On-line booking system was easy to follow. Simple options to choose from and friendly counter staff upon arrival in Queenstown. Returning the rental car was just as easy as pick-up. Thank you for a... See more
I usually use another rental company but there were getting pricey. This is the first time using GoRentals the price was really good and staff was really good throughout everything. Will definitely b... See more
Company replied
We were put on an earlier flight due to our original one been delayed so we were 2hrs early to collect the car. Go Rentals came and picked us up, stored our bags at their depot and took us to a cafe c... See more
Company replied
Company details
Written by the company
Kia ora and welcome to GO Rentals. We’re a big team of extremely passionate people who GO further in every way to make your journey a roaring success. Wherever you’re going, whatever the reason, we’ll make you feel like it’s the most important thing in the world. Of course we have hundreds of safe, reliable, clean and affordable late-model vehicles like the other top companies. And what you see is what you get, meaning no hidden costs and the car you book is the car you drive. All that, plus our standout service, will really put a smile on your dial. So once you know where you’re GOing and who you’re taking, get in touch and let us get your ultimate Kiwi car rental experience underway.
GO further
Written by the company
- Our Promise to you
- We promise to give the best rental car experience you’ve ever had! We promise to provide safe, reliable, clean and affordable late-model vehicles. But it’s our car rental team and service that will really put a smile on your dial. Whether it’s rental cars, vans or 4 wheel drives you’re looking for, we have a solution for every occasion and every budget. GO Rentals started with only a couple of rental cars at our Auckland Car Rental branch. 25 years later we are one of the fastest growing car rental companies in New Zealand.
Contact info
4.9
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 48 hours
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First choice for Car Rentals
Would totally recommend Go Rentals, they have freindly staff, smooth check in and check out and easy booking process.
May 24, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Mehul, thank you for your recommendation. We’re thrilled to hear our friendly team, easy booking process, and smooth check-in and check-out experience made us your first choice for car rentals. We look forward to seeing you again soon.
Fantastic counter staff
Fantastic counter staff, consistent support on the phone when I needed to adjust my booking. Car was in great condition. Smooth collection and drop off. Great price. Couldn’t have been happier.
May 25, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Laura, thank you for your fantastic feedback. We’re delighted to hear our counter team, and phone support provided such a positive experience while assisting with your booking changes. It’s also wonderful to know you enjoyed the vehicle quality, smooth collection and drop-off process, and overall value. We truly appreciate your support and hope to welcome you back again soon.
Was easy to hire
Was easy to hire , vehicle was nice easy to drive and new, had maps and a reversing camera which were both helpful as car was longer than I was used to driving
May 22, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Cherie, thank you for your review. We’re pleased to hear the rental process was easy and that you enjoyed driving one of our newer vehicles. It’s great to know the maps and reversing camera helped make your trip even more comfortable and convenient. We hope to see you again soon.
A great Ride when travelling to Christchurch
When travelling to Christchurch, I always try to use Go Rentals.
Great service, timely pickup and drop off, usually in the Pink Van, which you can't miss.
The cars are all recent, well groomed, clean and well maintained.
Great friendly staff.
May 24, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Nicki, thank you for your continued support. We’re honoured to be your preferred choice when travelling to Christchurch. It’s wonderful to hear you enjoy our friendly team, reliable shuttle service, and clean, well-maintained vehicles. We look forward to welcoming you back again soon. Hopefully in the pink shuttle van!
Everything was perfect.
Everything was perfect from service, price, staff friendliness and helpfulness. Please don’t go to any other stores or , they will try to scam you asking for nonsense documents and security money even though you are paying for insurance. Straight away go to Enterprise or GoRentals. It’s all in one place. Thank you for your service. If you are going to Queenstown I would recommend Enterprise or GoRentals service. It’s just my personal experience, please don’t go to Ezi cars as I got scammed.
Enterprise is the best you can ask for. Best staff service from Caroline or Caitlin at Queenstown Airport , sorry bad with names.
May 18, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Gaurav, thank you for taking the time to share your experience. We’re thrilled to hear everything from the service and pricing to the friendliness and helpfulness of our team exceeded your expectations. We’ll also be sure to pass your kind words on to Caroline and Caitlin at our Queenstown Airport branch. Thank you for your recommendation and support. We hope to see you again on your next New Zealand adventure.
Great friendly and speedyservice
Great friendly and speedyservice! Would definitely book again with Go Rental.
May 23, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Ally, thank you for your kind feedback. We’re pleased to hear you experienced friendly and speedy service from our team. We truly appreciate your support and look forward to welcoming you back again soon.
Great value for money
Great value for money. After hours pickup and delivery of rental car was easy and efficient.
May 17, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Mark, thank you for your review. We’re delighted to hear you found great value in your rental and the after-hours pick-up and return process was smooth and efficient. We appreciate your support and hope to see you again soon.
GO Rentals is far superior to any other…
GO Rentals is far superior to any other car rental company I have used before. I had to use another rental company as GO Rentals weren’t in that area that I was visiting.
All the times I have previously used GO Rentals the staff are amazing and friendly & pick up and drop off is easy as.
May 21, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Ange, thank you for your wonderful feedback and continued support. It means a lot to hear that GO Rentals stands out from your previous rental experiences. We’re delighted you’ve consistently found our team friendly and the pick-up and drop-off process easy and convenient. We look forward to welcoming you back on your next trip.
Best service with a car rental .Booking with App meant the shuttle pick…
Booking with App meant the shuttle pick up and drop off after was quick, efficient, and considerate.
The staff were kind and efficient.
May 18, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Faasoa, thank you for your fantastic review. We’re so pleased to hear the app booking process made your shuttle pick-up and drop-off quick and efficient, and that our team provided kind and considerate service throughout your experience. We appreciate your support and hope to see you again soon.
Friendly staff at service counter
Friendly staff at service counter
Cost effective savings allowed me to afford insurance
May 21, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Colin, thank you for your review. We’re pleased to hear you found our team friendly and that our competitive pricing helped make your rental and insurance more affordable. We appreciate your support and hope to see you again soon.
Go rentals gave fantastic price for my…
Go rentals gave fantastic price for my 14 days , compared to all the big names , car was less than 1 year old , very nice staff , check in and check out was super easy.
May 20, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Madhav, thank you for your amazing feedback. We’re delighted you found great value with your 14-day rental and enjoyed driving one of our near-new vehicles. It’s also wonderful to hear our team made the check-in and check-out process smooth and easy. We hope to welcome you back again soon.
Reply from GO Rentals New Zealand
Hi Gemma, thank you for your review. We’re pleased to hear your rental experience was quick, easy, and supported by great service from our team. We appreciate your support and hope to see you again soon.
A car rental you can trust
We found Go Rentals many years ago after some less than ideal experiences with some other car rental companies.
We cannot find fault the service with friendly staff and top quality late model vehicles at competitive prices.
May 18, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Craig, thank you for your continued support over the years. We’re delighted to hear GO Rentals has consistently provided reliable service, friendly staff, and quality late-model vehicles at competitive prices. Your trust means a lot to us, and we look forward to many more rentals with you in the future.
Go Rentals were a breeze to deal with…
Go Rentals were a breeze to deal with and when we mentioned we had not hired a car before they sent an email asking if we needed help with anything and nothing seemed a bother to them. Picking up the car was easy and so was the dropping off. The shuttle was available within 5 mins to take us to our flight! All staff were friendly and helpful.
April 27, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Lynne, thank you for your lovely review. We’re so pleased to hear our team helped make your first car rental experience easy and stress-free. It’s wonderful to know you found the pick-up, drop-off, and shuttle service convenient, and that our staff were friendly and helpful throughout. We truly appreciate your support and hope to see you again soon.
Perfect Booking
Perfect Booking, Pre check in, Pick up, and Drop off. Excellent communication from the Team. Beautiful vehicle to drive. Will definitely use again next trip.
May 13, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi there, thank you for the fantastic feedback. We’re delighted to hear every step of your rental experience from booking and pre check-in through to pick-up and drop-off went smoothly. It’s great to know you enjoyed the vehicle and communication from our team as well. We look forward to welcoming you back on your next trip.
Top Service
We hire here every week and always get excellent service. Highly recommend
May 17, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Natasha, thank you for your continued support and recommendation. We truly appreciate your loyalty and are so pleased to hear you consistently receive excellent service from our team each week. We look forward to seeing you again soon.
Easy to rental
Easy to rent. Pickup facilities easy to find and return vehicle too.
Staff friendly
May 16, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Linda, thank you for your review. We’re pleased to hear you found the rental process easy and our pick-up and return facilities convenient. It’s also great to know our team made your experience friendly and welcoming. We hope to see you again soon.
Great cars and people
Nice friendly service, very convenient location, literally off the plane & into the car. This was the 2nd time I've used Go Rentals and will continue to do so. Car was excellent.
May 3, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Neil, thank you for your continued support and wonderful feedback. We’re delighted you enjoyed our friendly service, convenient airport location, and excellent vehicle. It means a lot to know you’ve chosen GO Rentals again, and we look forward to welcoming you back for your next trip.
Great all round service
Great booking facility. Ease of pick up to and from the airport is great. Excellent value and friendly staff all round.
May 15, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi Russell, thank you for your great review. We’re pleased to hear you enjoyed the easy booking process, convenient airport transfers, excellent value, and friendly service from our team. We appreciate your support and hope to see you again soon.
The team at Queenstown
The team at Queenstown on pickup were super friendly and helpful!
May 14, 2026
Unprompted review
Reply from GO Rentals New Zealand
Hi James, thank you for the fantastic feedback! We’re so pleased to hear the Queenstown team made your pick-up experience such a positive one. We’ll be sure to pass your kind words on to them 😊
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