Grand Hotel, TraleeReviews 

7
TrustScore 4 out of 5

4.2

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Company details

  1. Hotel
  2. Boutique Hotel

Information provided by various external sources

Welcome to the official site of the Grand Hotel Tralee. Enjoy a best rate guarantee at our hotel, perfect for activity breaks in Kerry and more.


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4.2

Great

TrustScore 4 out of 5

7 reviews

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4.2

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(7)

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Rated 5 out of 5 stars

Amazing service friendly staff food is…

Amazing service friendly staff food is absolutely gorgeous one male waiter very rude no hello nothing brash and barging through people to hand out food nearly hit my grandmother with her soup bowl. Apart from that amazing service beautiful place clean tidy food is exceptional and the rest of the staff were amazing would highly recommmend the grand hotel Tralee!

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

5 star performance

Where to start? I guess at reception, we were met by a very bubbly and enthusiastic lady at the front desk. Extremely helpful and informative, she set the tone for the rest of our stay. Went for dinner and the service was excellent, having three courses on the night each better than the last. Our server was outstanding with a smile the whole way through. The chef can take a bow for sure, the food was divine.

Long story short.... Hats off to the team at The Grand Hotel, keep doing what you guys are doing.
Can't wait to return for another stay. :)

February 16, 2023
Unprompted review
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Rated 1 out of 5 stars

70s throw back for extortionate prices

Went for a meal in the Pikeman bar and restaurant within the Grand Hotel last night. Having been there in the past I was looking forward to a delicious meal of high quality produce.
Unfortunately on this occasion it fell very short of the mark. My first shock was the prices on the menu. Extremely expensive for food served in a bar. I chose the steak sandwich for €17.95. For this price I was expecting the finest I’d ever eaten. What I received was a well done sliver of sirloin on a pale panini with some sad looking leaves of butter head lettuce, a slice of tomato, some stewed onions (way too wet to be fried), some raw onions and a small bowl of pale looking cheap frozen chips. (The kind that are widely available from your local Aldi. It was pointed out the the waitress that the food was substandard.I have to point out here that the waitress was excellent. She tried her best to rectify the chef’s incompetence, but I’m saddened to say that what came out as a replacement was in fact worse than the meal that was sent back.
Just to clarify my rating. The chefs deserves only one star, I reckon they’d spoil a tin of beans.
However I award the waitress 5 stars. She did everything she could to salvage the situation.
Unfortunately there was still the bill to be settled. Extremely overpriced. I’ve better quality, less expensive meals from the petrol station just a few streets away.
How would I fix the issue? Well I’d stop asking the customer how they’d like their stake sandwich. It is so thin that it’s either going to be raw or well done. I’d serve hand cut chips, not cheap frozen ones. I’d also Serve it with modern salad ingredients, not some 70s throw back lettuce that wilts at the first sign of heat or moisture. I’d also do away with the notions of fine dining and significantly reduce the prices.
Sorry to say but I won’t be returning to this once loved venue

March 6, 2020
Unprompted review
Rated 5 out of 5 stars

My wife and I have stayed here 6 times …

My wife and I have stayed here 6 times over the past 3 years. We keep going back for short breaks because the accommodation is good, the food is consistently very good, the beer is excellent, the bar is welcoming and friendly, the staff are very competent and good fun, the owner really cares about his customers. Parking is free (3 mins walk away) which is good as you are right in the town centre, Always had a good night's sleep here. And I didn't get paid to write this!

May 31, 2017
Unprompted review

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