Gravesham Trophy Centre Reviews 

745
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the exceptional quality of the trophies and engraved items, praising the fast and reliable delivery service that consistently meets tight deadlines even for urgent orders. People note that the ordering website is very easy to navigate, and the friendly team provides wonderful support when discussing custom designs and detailed proofs before production begins. Consumers frequently note that items arrive beautifully packaged, making the entire purchasing journey pleasant, smooth, and completely satisfying from start to finish. However, some people mentioned minor delivery delays and occasional shipping hiccups caused by external couriers during transit.

What people talk about most

Product

People report positive experiences with product, noting that items arrive promptly and are exceptionally well... See more

Service

Customers consistently note positive experiences with service, highlighting fast turnaround times and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the amazing items and... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting exceptionally fast arrival times and... See more

Order

Reviewers highlight positive aspects of order, noting that the website makes it easy and straightforward to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have ordered a few trophies over the past 20+ years from GTC John and never been disappointed. On this occasion needed a memorial trophy, with a limited budget, John went extra mile to get us as much... See more

Rated 5 out of 5 stars

Thanks to John and his team I have just purchased all next seasons golf trophies with their help and assistance in getting them all engraved and delivered in short time. 2nd year running with excellen... See more

Company replied

Rated 5 out of 5 stars

A young man who I know, had been awarded a Music Scholarship and I chose a very smart looking, musically appropriate trophy from Gravesham Trophy Centre. Myself & his family were all delighted with th... See more

Rated 5 out of 5 stars

Gravesham Trophy Centre supplied a nickel plated salver memorial trophy in memory of one of our recently departed Committee Members. They delivered a very professional & knowledgeable service fro... See more

Company replied


Company details

  1. Trophy Shop
  2. Corporate Gift Supplier
  3. Engraver
  4. Glass Engraver
  5. Glassware Store

Written by the company

Established in 1992 by John Gaymer, The Gravesham Trophy Centre is a friendly, family-run business based in Gravesend, Kent. We have a passion for giving you professional, high-quality engraved items you will be proud to own or present. For over 30 years, we have supplied personalised awards, gifts, medals and glassware to our customers all over the UK and internationally.


Contact info

5.0

Excellent

TrustScore 5 out of 5

745 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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5.0

All reviews

(745)

188 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulous service

Fabulous service. There was a spelling error in the engraving (my fault), and this company (Michelle) went above and beyond to resolve it for me. Great help, great communication would definitely recommend.

Dave.

May 1, 2026
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Rated 5 out of 5 stars

Incredible service

Incredible service! They always go the extra mile to ensure all items arrive as quickly as they can.
Fantastic communication, and have been a returning customer for the amazing customer service they provide!
All trophies and engraving have been great!
Thank you for such a smooth service.

April 30, 2026
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Rated 5 out of 5 stars

So Quick & Easy

Great experience….quick and easy to order online. Proofing service was back within hours!
Despatched and delivered exactly when they said they would.
Good product selection too.
Many Thanks

April 28, 2026
Rated 5 out of 5 stars

The Gravesham Trophy Centre offer a…

The Gravesham Trophy Centre offer a great service. The team are available to provide advice and are willing to customise orders if you require something a little bit different. They have always responded quickly to comms, even when closed.

June 28, 2025
Rated 5 out of 5 stars

Excellent

Excellent, prompt, friendly, helpful and businesslike.
The quality of the item was exactly as hoped for and I would not hesitate to request their service again.

April 10, 2026
Rated 5 out of 5 stars

Beautiful engraving and great customer service!!

I ordered a wine glass with detailed engraving for a birthday gift. It was absolutely beautiful. The design was so detailed and perfect. Customer service were fabulous. So helpful and friendly and really quick at responding. The glass arrived a few days after placing the order, I was surprised to receive it so quickly. I will definitely be using this company again.

April 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Brilliant customer service, Well done James!

As a company I ordered a couple of trophies for an event that we are putting on for ‘Pride’ in June, and the service was brilliant, the original trophy we requested was unavailable, but James provided a great alternative!
Thanks James for your 5⭐️ service! We will definitely order from you again for any future events!

April 14, 2026
Unprompted review

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