Gravesham Trophy Centre Reviews 

745
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the exceptional quality of the trophies and engraved items, praising the fast and reliable delivery service that consistently meets tight deadlines even for urgent orders. People note that the ordering website is very easy to navigate, and the friendly team provides wonderful support when discussing custom designs and detailed proofs before production begins. Consumers frequently note that items arrive beautifully packaged, making the entire purchasing journey pleasant, smooth, and completely satisfying from start to finish. However, some people mentioned minor delivery delays and occasional shipping hiccups caused by external couriers during transit.

What people talk about most

Product

People report positive experiences with product, noting that items arrive promptly and are exceptionally well... See more

Service

Customers consistently note positive experiences with service, highlighting fast turnaround times and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the amazing items and... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting exceptionally fast arrival times and... See more

Order

Reviewers highlight positive aspects of order, noting that the website makes it easy and straightforward to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have ordered a few trophies over the past 20+ years from GTC John and never been disappointed. On this occasion needed a memorial trophy, with a limited budget, John went extra mile to get us as much... See more

Rated 5 out of 5 stars

Thanks to John and his team I have just purchased all next seasons golf trophies with their help and assistance in getting them all engraved and delivered in short time. 2nd year running with excellen... See more

Company replied

Rated 5 out of 5 stars

A young man who I know, had been awarded a Music Scholarship and I chose a very smart looking, musically appropriate trophy from Gravesham Trophy Centre. Myself & his family were all delighted with th... See more

Rated 5 out of 5 stars

Gravesham Trophy Centre supplied a nickel plated salver memorial trophy in memory of one of our recently departed Committee Members. They delivered a very professional & knowledgeable service fro... See more

Company replied


Company details

  1. Trophy Shop
  2. Corporate Gift Supplier
  3. Engraver
  4. Glass Engraver
  5. Glassware Store

Written by the company

Established in 1992 by John Gaymer, The Gravesham Trophy Centre is a friendly, family-run business based in Gravesend, Kent. We have a passion for giving you professional, high-quality engraved items you will be proud to own or present. For over 30 years, we have supplied personalised awards, gifts, medals and glassware to our customers all over the UK and internationally.


Contact info

5.0

Excellent

TrustScore 5 out of 5

745 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(745)

188 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy with my purchases

Very happy with my purchases. Gravesham Trophies are an extremely professional company and will always help you out with your orders. I highly recommend this company if you require trophies or cups.

April 2, 2026
Rated 5 out of 5 stars

Great Value

Easy to order, great value for money and when collecting i was very impressed with the craftsmanship of the engraving. Highly recommended.

March 30, 2026
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Rated 5 out of 5 stars

It was so friendly service and checking…

It was so friendly service and checking to make sure if satisfied with orders which is absolutely brilliant. Fantastic delivery with lots of care. Great communication via emails. I would definitely use this again future order.

March 30, 2026
Rated 5 out of 5 stars

Amazing company

Easy to talk to on the phone, explained my options. The speed it was done was really impressive and the quality is outstanding! We are so happy with how it looks

March 29, 2026
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Rated 5 out of 5 stars

Our Go To.

We are and always have been delighted with the work from John , Michelle and the team.
Nothing is too much trouble and customer service is first class.
Every time we need something special, the Gravesham Trophy Centre is our go to.
Keep up the good work guys,

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

A young man who received an award.

A young man who I know, had been awarded a Music Scholarship and I chose a very smart looking, musically appropriate trophy from Gravesham Trophy Centre. Myself & his family were all delighted with this trophy. It has a good weight and it has been beautifully engraved 'Included in the price'. I would definitely use Gravesham again and I definitely recommend their service. The trophy was ordered, engraved and delivered in exactly one week. Fantastic service 👏. Thank you so very much.

March 3, 2026
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Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service - I bought an engraved piece which I needed fast tracking, as I had left it quite late to order it. The team responded promptly to my messages and were able to get the piece to me in a couple of days, with no compromise on quality. Really happy with the product and service!

March 6, 2026
Rated 5 out of 5 stars

True 5* service.

True 5* service.
All through the purchase, communication and engraving process John and his team (?) have been excellent.
The end product looks tremendous and meets all my expectations.

March 5, 2026
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