GreenAcres Living Memorial Parks Reviews 

1,101
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their exceptional kindness, genuine compassion, and steady professionalism provided throughout such difficult and emotional times. People also mention that the gorgeous woodland locations provide a peaceful, calm, and beautifully maintained natural setting ideal for final resting places. Some people also felt that the welcoming facilities, inclusive of well-prepared gathering halls and refreshment areas, made hosting memorial services remarkably smooth and comforting for everyone involved. Visitors consistently note that the surrounding natural environment creates an uplifting atmosphere where families can comfortably gather to remember their loved ones together.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their exceptional kindness, compassion, and... See more

Location

People report positive experiences with location, describing the grounds as calm, quiet, and beautifully... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, empathy, and... See more

Facilities

Users describe positive interactions with facilities, noting that the grounds are beautiful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Greenacres Living Memorial Park at Colney is exactly where my mum would have wanted her ashes spread. It’s a calm, quiet and beautifully maintained park, surrounded by woodland and animal life is no... See more

Company replied

Rated 5 out of 5 stars

We held a celebration of my mums life at Heatherley Park. It was the most wonderful location, an uplifting building set amongst meadow and woods. We all came together to read and share our memories,... See more

Company replied

Rated 5 out of 5 stars

Thank you to Emma for your professionalism with my dad’s internment on 19th September. As a family we were happy with the lovely poem you read out as we laid my dad’s ashes to rest. Thank you also t... See more

Company replied

Rated 5 out of 5 stars

GreenAcres is a beautiful natural burial park and provided the perfect final resting place for both our mum and dad. The peaceful woodland setting made the day feel calm, personal and very special... See more

Company replied


Company details

  1. Memorial Park
  2. Cremation Service

Written by the company

You’ll find things are different at GreenAcres Living Memorial Parks. Death is part of life, so we create beautiful, natural spaces in British woodlands and landscapes that help people come to terms with loss. You won’t find rows of headstones in our Parks. Instead, you’ll be uplifted by the power of nature and given the space you need to reconnect with loved ones. We aim to help people live through loss more easily and completely by providing a comfortable place to reflect and continue the memory of those who have passed away. GreenAcres offers a premium parkland experience that eases the pain of death through the celebration of life and helps the living move forward more positively with hope. We know that many people get great comfort from the ritual of visiting their loved one’s final resting place. Our memorial options offer unique places to reflect on the lives of the loved ones, giving families the opportunity to create modern rituals, establish habits of remembrance and embark on a pilgrimage to connect with those who have died. GreenAcres Living Memoria Parks offers six prestigious venues set amidst woodland, meadowland and parkland. Our nature-rich Parks honour your loved ones while providing tranquil spaces teeming with richly diverse flora and fauna for the living to reflect on precious memories. Regardless of your faith, beliefs and cultural practices, GreenAcres is a place where you can pay tribute to the person who’s died in a way that’s best for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,101)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

Mémorial service

We held my husbands memorial service here and it was really special. The whole setting, from the natural wooden interior, the huge bifold glass doors that you used to exit and the tranquil green fields and trees that surround you. It was such a peaceful, calming place to hold your loved ones service. The staff were extremely helpful and kind, we were allowed time after the service to thank family and friends. We were never rushed and there wasn’t another funeral waiting to come in after us, we couldn’t have asked for more.

May 9, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Many thanks Ann for your kind words and recommendation. We are delighted your husband's service went well and that we were able to provide you with support through this important time. When visiting the Park, you are welcome to join our GreenAcres Bereavement Group. A place to chat and enjoy a cup of coffee and biscuit. Please visit our website to register – www.greenacresgroup.co.uk/events
Best wishes from the GreenAcres team

Rated 5 out of 5 stars

A really quite beautiful site and a…

A really quite beautiful site and a wonderfully welcoming team. The Park manager Alex really is an inspiration, so focused on making a difference and giving back to the community!

WOW!!!

Thanks for having us, Billy

June 13, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Many thanks for your kind words, it is our pleasure to provide the support and service that help people through difficult times. We hope to see you at the Park sometime soon, you are always welcome to visit.
Best wishes from all the GreenAcres team

Rated 5 out of 5 stars

The Wonderful Team at Heatherley Park.

My sisters and I chose Heatherley Park for my mums funeral because I had attended a funeral of a dear friend of mine the year before and was totally blown away by how tranquil and calm the whole process was. Jen and her team, especially the wonderful Ness, didn’t disappoint. My mother just wanted a quiet service with no fuss. Just a couple of poems and music that she had chosen herself. Jen read the poems beautifully and Ness was a great support. We also had the wake at Heatherley which was lovely as it meant nobody had to travel to a different venue in an unfamiliar area. It gave us all a chance to sit and reminisce, especially with mums old school friend who we didn’t know but had kept in touch with Mum since they met at 12.
In short, I would recommend Heatherley Park for the calm, caring and understanding way they dealt with me, my family and especially my Mum. I’m sure mum would’ve approved of the special and dignified send off that Heatherley Park provided and I will be forever grateful to the team there for providing that.

April 14, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Dear Zoe, Thank you for your kind words; the team truly appreciate them. We work hard to provide outstanding service and support, offering families the choices to say their goodbyes in a way that reflects their wishes while being surrounded by nature. Our team always goes the extra mile to ensure a memorable and special experience during a challenging time.
Warmest wishes from Jeni and the GreenAcres Heatherley Park team.

Rated 5 out of 5 stars

Epping Forest

Epping Forest. Came on Sunday to visit grave of beloved grandson, recently tragically died. Staff here were incredibly, compassionately helpful with instructions re finding the grave in what is a beautiful but extensive peaceful area. Will visit again confidently.
Heartfelt Thankyou to Tracey and Huw. Tricia, Derbyshire.

June 8, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Thank you, Patricia, for your review, your kind words mean a lot to Tracey and the team. We take great pride in supporting families through an emotional time and our care continues long after the funeral has taken place. We are always here to support you in the weeks, months and years afterwards. Our Parks are a tranquil haven away from our busy lives and we feel honoured to work in such a beautiful, relaxing environment. We hope to see you in the Park again soon.
Best wishes from Tracey and the Epping Park team.

Rated 5 out of 5 stars

Rainford : Staff & Venue

I chosen Rainford for my late mums final resting place , the park itself is beautiful and unique. Christine looked after us from start to finish and was so professional , caring and empathetic and had a true passion for her job her natural way was lovely and made the whole experience seem less daunting. Luke from the grounds team was also brilliant so respectful and caring and nothing was too much trouble
Thank you both for all you did

June 7, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Thank you Ms Daniels for your kind words. We are delighted that your service went well, we understand that grief isn't an easy time for anyone. You may want to pop into our GreenAcres Bereavement Group, it's just a coffee, biscuit, and a chance to chat with other people. For details and to register visit www.greenacresgroup.co.uk/events. Please come by and visit the Park sometime soon.
Best wishes from all the GreenAcres Rainford team

Rated 5 out of 5 stars

Beautiful and tranquil place to pay respects

We have used Greenacres several times and cannot express our thanks and gratitude enough to them for how they have handled all our bereavements. The surroundings are beautiful and tranquil and the service we have received for all our requirements have been highly professional and far exceeded our expectations. Visiting our parents grave is a lovely experience - the dogs comes for a walk in the woods and we pay our respects regularly in such peaceful surroundings - not the normal line of gravestones that can be a somber experience, far from it. Thank you to all there for always making us feel so welcome.

May 30, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Dear Philippa, The team really appreciates your kind words as we strive to deliver an outstanding level of service. From the moment our families first contact us, we are dedicated to guiding and supporting them through the challenging journey of saying their final goodbyes with kindness, compassion and understanding. We look forward to welcoming you and your dogs into the Park when you next visit. Warm wishes GreenAcres Epping Park

Rated 5 out of 5 stars

What a special place - thank you.

This was my first visit to Green Acres in Epping for a funeral, which was held for my dear friend Linda. The setting is as beautiful and as peaceful as you can imagine and the care and compassion from the staff faultless.
Thank you to everyone who helped to make such an important occasion so very special.
Jane x

May 15, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Thank you for kind words Jane; the team truly appreciate them. We work hard to provide outstanding service and support, offering families the choices to say their goodbyes in a way that reflects their wishes while being surrounded by nature.
You are always welcome to visit and we hope to see you in the park again soon.

Rated 5 out of 5 stars

We held my mothers funeral at Heatherley Park

We held my mothers funeral at Heatherley Park. The staff were every sympathetic and helpful in arranging the service. The building and surrounding gardens are beautiful . After several family funerals at Crematoriums this was a much nicer experience and less traumatic on the day of the service. Totally flat site and no steps in the building make it ideal for elderly attendees.

May 22, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Thank you, Mr Mack, for your review, your kind words mean a lot to the team. We take great pride in supporting families through an emotional time and our care continues long after the funeral has taken place. We are always here to support you in the weeks, months and years afterwards. Our Parks are a tranquil haven away from our busy lives and we feel honoured to work in such a beautiful, relaxing environment. We are so pleased that you chose GreenAcres for your mother’s funeral and that we were able to play a small part in helping you to say goodbye. We hope to see you in the Park again soon.
Best wishes from the GreenAcres Heatherley Park team.

Rated 5 out of 5 stars

We held my son’s service here at…

We held my son’s service here at Rainford Park.
The setting is gorgeous and the service there was perfect.
At the front where the casket is placed at the end the glass doors were opened and it was like my son was flying to heaven, perfect.
It is run with compassion for the bereaved.
I would recommend here to all.

May 13, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Thank you, Mrs Shea, for your very kind review and recommendation. Your kind words mean a lot to the team. We take great pride in supporting families through an emotional time and our care continues long after the funeral has taken place. We are always here to support you in the weeks, months and years afterwards. Our Parks are a tranquil haven away from our busy lives and we feel honoured to work in such a beautiful, relaxing environment. We are so pleased that you chose GreenAcres for your son’s funeral and that we were able to play a small part in helping you to say goodbye. We hope to see you in the Park again soon.
Best wishes from the GreenAcres Rainford Park team.

Rated 5 out of 5 stars

Tim Flint funeral

We have been to our very dear friend's funeral service today. When arrived,we were greeted by a lovely lady called Emma who was very attentive, sympathetic & directed us where to go.
As we were so upset, she was extremely helpful & kind which really is comforting. Wish everyone could be like her.

May 13, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Many thanks for your kind words, Mrs Eames, it is our pleasure to provide the support and service that help people through difficult times. We hope to see you at the Park sometime soon, you are always welcome to visit.
Best wishes from the GreenAcres Kemnal Park Team.

Rated 5 out of 5 stars

Dad's Day 💙

My Dad's day couldn't have been more special. The team at Kemnal Park were amazing and my Dad had the most beautiful service. Everything we asked for and more ❤️

May 9, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Thank you, Faye, your kind words mean a lot to the Kemnal Park Team. We take great pride in supporting families through an emotional time and our care continues long after the funeral has taken place. We are so pleased that you chose GreenAcres and that we were able to play a small part in helping you to say goodbye. We hope to see you in the Park again soon.
Best wishes from The GreenAcres Kemnal Park Team.

Rated 5 out of 5 stars

GreenAcres Epping Park

Losing and saying goodbye to a loved one is the hardest thing we ever have to do. I can honestly say that Leigh, Tracey and the team at GreenAcres Epping Park have been outstanding throughout they are so kind, compassionate and caring and helped me ensure that my Sister's Celebration of Life service was beautiful and fitting for someone so special to family and friends.
The setting of the Park at the edge of Epping Forest is one of the most beautiful and tranquil places you can visit. To date Leigh has still been supporting me with selecting the perfect spot to lay my Sister to rest in final peace. You are amazing people and I want to thank you from the bottom of my heart for making the pain a bit easier to bear.

October 9, 2024
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Dear Miss Arbuthnott. Thank you so much for taking the time to leave us such a lovely review. Everyone on the Team really appreciates your kind words which mean a great deal to them. From the moment our families first contact us, we are dedicated to guiding and supporting them through the challenging journey of saying their final goodbyes with kindness, compassion and understanding; we are so happy we were able, in some small way, to make the pain a little easier for you. Our Grounds Team will also be so pleased that you recognise their dedication to the park and creating a beautiful, tranquil and calming space. Thank you once again from the GreenAcres Epping Team

Rated 5 out of 5 stars

Magical location. Exceptional support from the team

On behalf of the entire family, we want to thank Jane and the team at GreenAcres Chiltern for their support and assistance. The care they took to ensure everything was in place for my father's funeral, was exceptional. The setting is magical and everything is tended to so well. It’s a comfort to know he is in such good hands. A heartfelt thank you!

April 29, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Dear Anna. Thank you so much for your kind review. Everyone at GreenAcres Chiltern takes great pride in supporting families at such an emotional time. We’re delighted to hear that we provided the perfect setting to say goodbye to your Father and provide you all with some comfort. Your appreciation reinforces our commitment to providing the best possible service. Best wishes from the GreenAcres Team

Rated 5 out of 5 stars

Greenacres Service

We would just like to thank All at Greenacres for the beautiful service that was held there to commemorate
the life of Ken Kenwright.
The setting is really lovely, bright, open and the sound of birdsong also enhances it.
Thank You

April 9, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Thank you Mr Kenwright for your kind words, your appreciation reinforces our commitment to providing the best possible service. The wildlife in our park will quite often put in an appearance during a service. Once again, thank you for sharing your experience, and we wish you all the best.

Rated 1 out of 5 stars

A lovely place but Greenacres is absolutely determined to milk as much money from the grieving as possible!

Overall, a very positive experience planting a living memorial tree and the internment of Dad’s ashes. It is certainly not cheap but it is leasing a plot of land and helping to contribute to the establishment of a large woodland, with all the accompanying biodiversity that it brings. Of course, providing a beautiful environment in which to have a focal point to remember Dad is a wonderful thing to have. Greenacres is not a macabre place because of the internments and burials there, but to the contrary rather a calming, joyful place.

The staff are very helpful and helped to explain how it all works with great clarity but no sales pressure. Liz was respectful, kind and professional from the outset during my initial visit to Greenacres and I left feeling very positive. My second visit brought us into contact with Barbara who is doing a superb job - very affable indeed and also professional at all times. Even during the actual tree planting and ashes internment, we were also helped by a very pleasant, likeable young man named Liam who had the perfect demeanour considering the circumstances.

I am looking forward to many visits to Greenacres in the future.

UPDATE JULY 2026. I am very disappointed to realise now that Greenacres is, essentially, one big money-making machine. I wanted to replace the name post at the bottom of the memorial tree as the one placed there initially is in a poor condition. I was intending to order from an external company. However, Greenacres, Rainford, informed me that they charge a £145 fee just to check the size etc, even though I am intelligent enough to follow the size/material guidelines myself upon ordering. What a RIP-OFF!
BE WARNED! Purchasing a plot to inter ashes and plant a tree is not the final expense. Greenacres will not lose any opportunity to play upon your grief and make even more money out of you. Quite frankly, I am disgusted with this greedy company policy.

April 21, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Thank you so much for taking the time to write this review. Your kind words mean a lot to our team. We pride ourselves in helping people to choose exactly what they want, and nothing is ever too much trouble. We are so pleased that you found the perfect Living Memorial Tree for your Dad. You are very welcome to come along to one of our GreenAcres Bereavement Groups . For more information, please visit our website greenacresgroup.co.uk
Thanks again, best wishes from the GreenAcres team

Rated 5 out of 5 stars

Beautiful Heatherley Park

I cannot thank the team at GreenAcres Heatherley Park enough for making my mums funeral so easy and so special. It really is a beautiful, peaceful place to just have a funeral service, or to lay someone to rest in their woodland setting. I would not hesitate to recommend Heatherley Park to anyone.

April 16, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Dear Alison. Thank you so much for your recommendation which we hope will help other families when making their choices. Our Teams take great pride in lovingly managing the woodland, maintaining a beautiful vibrant space and providing a unique level of personal service and support for families to say their goodbyes. We are so pleased we made it special for you, your family and your mum. Thanks again from everyone at GreenAcres.

Rated 5 out of 5 stars

My brother mum and now my dad have been…

My brother mum and now my dad have been laid to rest at Greenacres Rainford and each experience has been the best you could hope for the staff are outstanding very professional the grounds are kept stunning and it’s always very peaceful when you visit. Special thank today to Chris and Luke, Chris we have met before as she did my mums and she is a very special lady and thanks to Luke very professional and dignified

April 12, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Many thanks for your kind words Mr Twist, We take great pride in supporting families through an emotional time and our care continues long after the funeral has taken place. When visiting the Park, you are welcome to join our GreenAcres Bereavement Group. A place to chat and enjoy a cup of coffee and biscuit. Please visit our website to register – www.greenacresgroup.co.uk/events
Best wishes from the GreenAcres Rainford Park team.

Rated 5 out of 5 stars

Always a pleasure coming here for a…

Always a pleasure coming here for a funeral service at GreenAcres. Gina and Julie in particular today, giving excellent support and guidance.

April 10, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Dear Mr O’Hare. Thank you for your kind words. The team always try to deliver a personal service and really appreciate it when we receive feedback that we have delivered. Thank you again from everyone on the GreenAcres team.

Rated 5 out of 5 stars

Anglea Ludlow

Anglea and all the staff were fantastic organising and delivering the Mother’s Day service it was so touching and absolutely amazing I cannot thank them enough it made me feel so much comfort being there on Mother’s Day. Thank you so much from the bottom of my heart. Love Anita

March 30, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Dear Anita, Thank you for taking the time to send us your very kind words, it is so comforting to see people coming together and connecting with one another. Best Wishes, from The Kemnal Park Team.

Rated 5 out of 5 stars

Mother's Day Memorial Mass

The Mother's Day memorial mass at Greenacres Kemnal Park, Chislehurst on Sunday 30th March 2025, was absolutely beautiful.
Although a sad and emotional time for us all, the mass was so uplifting and special, from start to finish. We were all given love hearts to write a message on, and hang on the bridge within the grounds. We were able to light a candle each, and were given a sheet of paper, which contained seeds to plant at home, which was all so special. Refreshments were provided afterwards, which included teas, coffees, bottled water, cakes and strawberries and blueberries and more..all free. The staff were all absolutely amazing, hard working and very professional.
A big special thank you to Angie for her continued support and hard work.
A very special, peaceful and lovely place.
A beautiful service..well done to all the staff.
Many thanks Allison

March 30, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Thank you Allison, for your very kind words. We understand, this can be a sad and emotional time for people, It is our pleasure to provide such a service to help comfort, support and bring people together. Best Wishes, The Kemnal Park Team.

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