Greendrive - Tesla Accessories Reviews 860

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

I ordered a bumper on January 27th. The website said delivery time was 3 weeks. It's March 16th, 7 weeks have passed, and we still have no news about our order. After numerous reminders, they prov... See more

Rated 5 out of 5 stars

Quick response, quick delivery and good customersupport during the proces. I ordered a few parts for my Tesla. The order was processed and shipped within few days. I recieved my package about a wee... See more

Company replied

Rated 5 out of 5 stars

Purchased some carbon fibre mirror and a carbon fibre rear spoiler for my model Y Tesla. Arrived a little late due to HMRC customs who slapped duty on them thanks to the stupidity of brexit and the s... See more

Company replied

Rated 4 out of 5 stars

The shipping took only 2 working days (i live in italy and they shipped from france). For what you pay you get surprisingly good quality products. I only found small defects on the carbon lip spoiler... See more

Company replied

Company details

  1. Car Accessories Store

Written by the company

Accédez au plus grand catalogue européen d'accessoires pour Tesla Model S, X et 3. Livraison dans le monde entier, seulement voitures électriques. Spoilers, tapis, écrans de protection, covering carbone, nettoyage, rangements, chargeurs, retrouvez chez...


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3.7

Average

TrustScore 3.5 out of 5

860 reviews

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1-star

Replied to 13% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Great shipping service and good quality products for the price

The shipping took only 2 working days (i live in italy and they shipped from france). For what you pay you get surprisingly good quality products. I only found small defects on the carbon lip spoiler i bought, but for a quarter of the price of a Tesla one is acceptable. The alcantara dashboard cover fits well and installation is straightforward with some pre-installed adhesive tape.

September 27, 2024
Unprompted review
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Reply from Greendrive - Tesla Accessories

Salve,

Siamo lieti di vedere che è rimasto completamente soddisfatto dei nostri prodotti e della consegna.

Mi dispiace leggere che abbia notato alcuni difetti sul suo spoiler.
Non esiti a inviarci delle foto tramite il nostro servizio clienti, in modo da poterle fornire una soluzione.

Il vostro servizio clienti.
Guida verde

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Rated 5 out of 5 stars

I would recommend!

Everything arrived and worked as described. Delivery was quick and any installation was helped by videos and instructions on the website. I would recommend!

September 24, 2024
Unprompted review
Rated 2 out of 5 stars

I have ordered piller delete for my…

I have ordered piller delete for my tesla model y. The product as such is good and high quality. however it was promissed that it will have two of each stickers. I got only one. since it is ment for the DIY, I could not use the product very well.

September 2, 2024
Unprompted review
Rated 1 out of 5 stars

The logo for the tesla model 3 don't…

The logo for the tesla model 3 don't fit. Green drive claims it was deformed during transport, but all four logos that I received all looked exactly the same. This is not possible because the hood has a different shape than the one on the back. It looks cheap and crappy. I would advice not to buy these logos.

September 13, 2024
Unprompted review
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Rated 1 out of 5 stars

Sunshade Product arrived wrinkled and…

Sunshade Product arrived wrinkled and crumbled by transport company i guess

September 5, 2024
Unprompted review
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Reply from Greendrive - Tesla Accessories

Hello,

We have just sent you a request from our customer service department to do everything we can to resolve the situation.
We wish you a good day.

Your customer service.
Green Drive

Rated 5 out of 5 stars

Great service

Great service. Thanks a lot

September 7, 2024
Unprompted review
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Reply from Greendrive - Tesla Accessories

Hello,

Thank you for your comment, we are delighted to see that you like our services, we wish you a good day and we hope to see you soon on https://www.greendrive-accessories.com/fr

Your customer service.
Green Drive

Rated 4 out of 5 stars

My mistake

The mistake was mine and I hope we can find a solution for return/replacement for the wrong products.

August 27, 2024
Unprompted review
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Reply from Greendrive - Tesla Accessories

Hello,

We are sorry to hear that our service did not meet your expectations. We are doing our utmost to improve the quality of our services. We take into account every comment in order to satisfy every customer.

Your customer service.
Green Drive

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Rated 3 out of 5 stars

Good quality, bad shipping process

The quality of the items is good but I waited 2 months for the package because of wrong address that was issued from the sender.

August 29, 2024
Unprompted review
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Reply from Greendrive - Tesla Accessories

Hello,

We are sorry to hear that our service did not meet your expectations. We are doing our utmost to improve the quality of our services. We take into account every comment in order to satisfy every customer.

Your customer service.
Green Drive

Rated 5 out of 5 stars

Very good cover for Tesla Model X

Very good cover for Tesla Model X. Good quality with easy entry to the drivers door and the charging port.

August 29, 2024
Unprompted review
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Reply from Greendrive - Tesla Accessories

Hello,

We thank you for your comment, we are delighted to see that our products and services please you, we wish you a good day and we hope to see you soon on https://www.greendrive-accessories.com/fr

Your customer service.
Green Drive

Rated 4 out of 5 stars

Produit made in china… mais disponible…

Produit made in china… mais disponible plus rapidement.
C’est à vous de voir si vous êtes pressé!

August 28, 2024
Unprompted review
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Reply from Greendrive - Tesla Accessories

Bonjour,

Nous sommes ravis d’apprendre que votre expérience chez Green Drive vous a plu, et que votre livraison s’est bien déroulée !
En vous souhaitons une bonne journée, à bientôt chez greendrive-accessories.com

Votre service client.
Green Drive

Rated 1 out of 5 stars

Missing goods

Goodafternoon,
There is still some parts in back order, I have received the rims but not the sensors
( soupapes) . I already asked by chat when they will. Be delivered but after 7 days still no answer. I would like to receive an answer by mail soon.
Kind regards,
Marc

August 1, 2024
Unprompted review
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Reply from Greendrive - Tesla Accessories

Bonjour,

Nous vous remercions pour votre retour et sommes sincèrement navrés d’avoir omis les capteurs dans votre commande. Cela n’est pas représentatif du service que nous nous efforçons de vous offrir.

Nous vous confirmons que les capteurs manquants ont été envoyés en priorité et devraient vous parvenir sous peu. Nous restons à votre disposition pour toute question ou complément d’information.

Merci encore pour votre compréhension et votre confiance.

Votre service client.
Green Drive

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Rated 1 out of 5 stars

NOT TO BE TRUSTED!

I have been waiting for my order (GGMTHIDNX) for 10 weeks while the delivery time should be 4 to 5 weeks. Communication is bad and to this day I still do not know where my order is, and if I will receive it at all?!! An amount of more than 800 euros was already paid, 10 weeks ago.

August 4, 2024
Unprompted review
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Reply from Greendrive - Tesla Accessories

Hello,

We regret the situation and are calling our after-sales service again. We assure you that we will do everything we can to resolve the situation.
We wish you a good day.

Your customer service.
Green Drive

Rated 5 out of 5 stars

Good shopping experience

Fast delivery with EU, a good and understanding customer support

July 9, 2024
Unprompted review
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Reply from Greendrive - Tesla Accessories

Hello,

We thank you for your comment, we are delighted to see that our products and services please you, we wish you a good day and we hope to see you soon on https://www.greendrive-accessories.com/fr

Your customer service.
Green Drive

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I ordered a spoiler that I had to return and they replaced it with 0 issues

July 19, 2024
Unprompted review
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Reply from Greendrive - Tesla Accessories

Hello,

We are delighted to see that our customer service has helped you find solutions to your problem. Thank you for your kind comment.

Your customer service.
Green drive

Rated 1 out of 5 stars

Total waste of money

Total waste of money. The magnet is not strong enough. The holder sticks well to the back of the screen but the first time I used it my phone went flying across the car when I turned a corner (normal speed). This obviously only becomes apparent when it is in use, so too late to send it back once it's stuck on. Rip off!

July 22, 2024
Unprompted review
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Reply from Greendrive - Tesla Accessories

Hello,

We are sorry our product does not meet your expectations, if your order is less than 30 days, we let you contact us: https://support.greendrive-accessories.com/fr/support/tickets/new so that we find a solution.

Your customer service.
Green Drive

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Rated 5 out of 5 stars

The best in all Europe!

The best in all Europe!! :)

July 20, 2024
Unprompted review
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Reply from Greendrive - Tesla Accessories

Hello,

We thank you for your comment, we are delighted to see that our products and services please you, we wish you a good day and we hope to see you soon on https://www.greendrive-accessories.com/fr

Your customer service.
Green Drive

Rated 5 out of 5 stars

Top Shop!

Top Shop!

Great service and fair prices

April 8, 2024
Unprompted review
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Reply from Greendrive - Tesla Accessories

Hello,

We thank you for your comment, we are delighted to see that our products and services please you, we wish you a good day and we hope to see you soon on https://www.greendrive-accessories.com/fr

Your customer service.
Green Drive

Rated 1 out of 5 stars

Fraud!

Fraud!
I received a defective product. I complained immediately, but the company will not send another one that is not broken.
They offered me a compensation of 10 Euro for a product that costs 124 Euro. When I rejected this solution, they began to insinuate that I had damaged the product myself and that it will be months before I can receive a new one. They also insist that they cannot tell me a date when I can get a replacement product.
I very much regret doing business with this company.
Funny how Green Drive has started to only respond to the positive reviews on Trustpilot!?!

February 3, 2024
Unprompted review

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