Greeneking Pubs Reviews 

395
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about poor food quality, mentioning cold dishes, undercooked items, tiny portions, and unappealing ingredients that left them thoroughly disappointed after dining. People also reported deeply frustrating experiences with unexpected staff shortages, missing order items, and a complete lack of helpful support or genuine apologies when problems occurred. Some reviewers were happy with the friendly staff, welcoming atmosphere, and surprisingly tasty meals during their visits. Consumers noted that certain locations offered prompt service, hot dishes, and a pleasant environment that made their overall outing much more enjoyable and memorable.

What people talk about most

Product

Clients share ambiguous opinions on product with mixed experiences regarding the food. While some reviewers... See more

Staff

Customers consistently note ambiguous experiences with staff, reflecting high disagreement in their reviews.... See more

Location

Users describe ambiguous interactions with location, as consumer reviews span many different venues and... See more

Service

Reviewers highlight ambiguous aspects of service, experiencing a wide range of encounters. While many... See more

Quality

Reviewers mention negative feedback about quality, expressing widespread disappointment with the food.... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Went to Royal George in Birdlip, Gloucestershire today for lunch. We looked for any lunch offers (none found) and when ordering drink’s mentioned we would be eating. Food was good quality, however... See more

Rated 2 out of 5 stars

Poster outside said two mains gor 15 Went in ordered two fish n chips and two cokes Charged £31 . Offer not valid on Sundays. Its not cod its pollock. Oven chips Microwaved mushy peas piping h... See more

Rated 2 out of 5 stars

Paid for a meal at the golden eagle in Thornton Cleveleys in July and food service was shocking and after an hour when asked where out food order was to be told it’s over an hour wait ! Food come out... See more


Company details

  1. Restaurant
  2. Bar
  3. Cafe
  4. Pub

Information provided by various external sources

Our Greene King Local Pubs are the heart of communities across the UK. Each one is unique, each with a different tale to tell. We serve quality beers and food.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

395 reviews

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No history of asking for reviews

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2.7

All reviews

(395)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

The dog came too

Wasa seaton park in Aberdeen with dog and co and we went to the brig of don pub for lunch - we had steak sandwiches and nuggets and chips - staff and grub was good and coco our dog was made most welcolme - love it and we will all be back for sure

February 25, 2024
Unprompted review
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Rated 1 out of 5 stars

The Swan Winwick

The Swan Winwick! Disaster avoid at all costs. Steaks terrible. When asked really moody waiter where dessert was told v curtly only one person in the kitchen. When replied staffing not my problem where were desserts told not to cop attitude and told to leave. Never been in a dining place and been told to leave by waiter. Frontier house lady equally aggressive then bar person shouted at us.

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

Brithday Meal

7 of us were in the satire livingston tonight for a birthday meal
The food was excellent severed hot and fresh
The staff were very friendly and welcoming to all us
The price for meals and drinks was good value
Over all i would give the pub and staff 5 stars

February 14, 2024
Unprompted review
Rated 1 out of 5 stars

Eagle and child halewood.

Eagle and child halewood.
Absolute nightmare trying to sort the parking out unable to speak to a person. It's a £100 fine if it's not sorted out in time.
So much easier to go to a pub with free parking.

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent as always

Excellent as always. Great service especially Tracy who looked after us.
Thank you so much.
The Old House at Home on Lordswood Road B17.

February 11, 2024
Unprompted review
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Rated 1 out of 5 stars

At the yatch in Bexleyheath right this…

At the yatch in Bexleyheath right this minute and I’m struggling to have faith in the food I bought because the way the male waiter chucked our food down on the table was down right awful!! No apology, no cutlery, NOTHING!!!! I don’t want to put this down to racism as we are the only people of colour in the pub. But man o man! This is the worst service I’ve ever had in my entire life! I must commend the young lady who brought our drink to us, as she was polite and exercised what is called customer service. I’ve heard people say this pub is awful but I didn’t want to take their word for it. We just stopped here because they serve gluten free meals but I will NEVER be coming back again. I’ll take my money and spend where my food is delivered to the table like it’s done for human beings who just want to eat and be treated equally! I wrote this review while I’m still in the pub contemplating if it’s safe to eat the meal I paid for.

February 7, 2024
Unprompted review
Rated 5 out of 5 stars

Food piping hot at the golden hind

Food piping hot at the golden hind, Portsmouth. The pub was warm, meals very good and the waitress Bella attentive without being pushy. Would highly recommend this pub if you want a meal that tastes good and served hot.

February 6, 2024
Unprompted review
Rated 5 out of 5 stars

Went to Sanfordlock Abingdon for…

Went to Sanfordlock Abingdon for Christmas dinner and on Boxing Day. Fantastic pub staff are so happy and helpful landlady Di landlord Stu so friendly and welcoming. Food was fantastic. Thank you for a wonderful day .Lisa and Pat .

December 25, 2023
Unprompted review
Rated 1 out of 5 stars

We have just ate Xmas dinner in the…

We have just ate Xmas dinner in the George pub in Bexley village.
They gave me the wrong starter and the Xmas dinner was okay but not the hottest and the Brussels were not cooked properly and they did not offer any sauces to go with the dinner very poor service.
Did not offer any kind of discount for the mess ups.
I bought an non alcoholic cider and a vodka and lemonade and it come to over £16 what a rip off I questioned it but they said it was correct.

December 25, 2023
Unprompted review
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Rated 1 out of 5 stars

I didn't even go to this pub but they…

I didn't even go to this pub but they have charged my bank card!!!! And my bank has blocked my card because of the fraudulent activity due to this pub!! Even a man phoned my friends phone asking to speak to me pretending he was from nationwide!!!! Scammers everywhere and this is the main one! Don't use tiktok shop, temu, shein and Facebook competitions! They copy your bank information and pass them on to other accounts!!

December 16, 2023
Unprompted review
Rated 5 out of 5 stars

ON A VISIT TO HEREFORD XMAS SHOPING

ON A VISIT TO HEREFORD, XMAS SHOPING. FOUND A GREAT PUB, THE THREE ELMS. FROM THE TIME WE WALKED INTO THE PUB, WE WERE MET BY "LEANDA" WHAT A NICE YOUNG LADY. NOTHING WAS TO MUCH TROUBEL, WHY CANT ALL PUBS BE LIKE THE THREE ELMS HEREFORD, IT WAS A JOY. WE OFTEN CALL INTO HEREFORD TO SHOP, ITS ONLY 45 MINS FROM OUR HOME IN WALES. BUT FROM NOW ON WE WILL USE THE THREE ELMS, GREAT SERVICE AND THE FOOD WAS GOOD. WE ALWAYS USED THE STARTING GATE, BUT NO MORE. THANKS LEANDA...WHAT A NICE YOUNG LADY 10/10.

December 6, 2023
Unprompted review
Rated 5 out of 5 stars

We went to meadowfarm for our weekly…

We went to meadowfarm for our weekly carvery it's always a friendly place and staff are great nat is very helpful and always has a smile on her face and does a amazing job she is in the Christmas spirit dressed up as the Grinch

December 3, 2023
Unprompted review
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Rated 1 out of 5 stars

New Cross House

New Cross House. Nice staff, but food not great and cold. I bit on a piece of grit in food, which hurt my teeth. Turkey used in Christmas Dinner felt like it was reconstituted rather than in its natural state. Pub had run out of milk. Coffee cold.

November 30, 2023
Unprompted review
Rated 2 out of 5 stars

Been going to Nickelodeon Bentley…

Been going to Nickelodeon Bentley bridge, a few times for their usually great fish and chips. Today wasn't good had to wait ages to be served when I finally did the food came out literally 10 minutes after which was way too soon. Compared to how long we normally wait, unfortunately the fish was no way as good as it normally is I would say it was just about cooked, no crispy batter not nice at all. You have let yourself down today. I never even saw anyone walking around clearing tables only one man . Very disappointed

November 24, 2023
Unprompted review
Rated 5 out of 5 stars

Most enjoyable lunch.

6 of us went to the Running Horse Bracknell for lunch. Instantly met by the friendliest most helpful waitress Michelle. She continued to laugh and joke with us despite being really busy and made the whole experience great fun. The food was good too and great value. With Michelle around we stayed for another drink after our meal and left eventually vowing to return. I hope Green King knows the value of employees like Michelle.

November 16, 2023
Unprompted review
Rated 1 out of 5 stars

Applewood Pub Astley.Poor food overpriced

Applewood Pub Astley.
Four of us went tonight..mistake as it was the worst pub meal ever and the service was not much better.
Waited about 20 minutes to place the order. One member of staff at the counter to serve about 12 customers. A further 40 minutes for it to arrive rather cold and inedible. Would have complained if we could have found one of the “invisible” staff
We could not get the discount as the App did not work, even to the member of staff taking the order.
Bill was £66.00 so we were unable to access the 20% discount code which would have saved £13.20.
Perhaps unable should read were not allowed to by Green King to prevent the discount being granted
Never again.

November 11, 2023
Unprompted review
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Rated 1 out of 5 stars

Worste food and service ever received from a GreenKing establishment

Dried up burgers, appalling service and attitude. Agreed to accept Gourmet Society discount card upon arrival and refused at time of leaving. No manager on duty. Was told that my card, which they insisted upon taking an imprint of on arrival, would not be charged until a manager had contacted me. I received no contact and my card was charged full amount, despite me refusing them permission to do so. Went for a relaxing meal, now I’m just livid.

November 9, 2023
Unprompted review

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